Customer Reviews for Jerovetz Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Jerovetz Automotive

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Thomas P. on

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Cynthia R. on

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My reservation was bumped so I had to drive to Pulaski only to get a 15 foot when I ordered a 17 foot. I ordered a utility dolly and they never game me the strap for it. ??

TONY S. on

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WAYNE R. on

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mark J. on

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top shelf

Brian K. on

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The mileage allotted was not sufficient. The mileage was literally from the pick up location to the drop off location and doesn’t consider the mileage having to travel back to the location where we are moving from or dropping off too. There should be a better way to calculate this so that the prices are more upfront.

Theresa W. on

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We had to wait almost 2 hrs before we could pick up as there was no key in the lock box.

Steve E. on

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jason B. on

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Cameron E. on

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RONALD S. on

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ROBERT P. on

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Very convenient location with friendly service. Staff was very helpful and answered all my questions fully.

KAREN W. on

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Tracy A. on

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Reserving the uhaul thru Shawano was great! Friendly, accommodating and informative. Getting the truck thru Pulaski was difficult. Tried to get information about the cost of extra miles; was told either 69 or 99 cents per mile-I asked several times- no attempt to look up. We did express check in and paid online. Great feature! In Pulaski we were charged insurance (which we had declined twice while making our phone reservation) BUT they did not even ask! Just charged my card. When I called to dispute, I couldn’t get a word inedge wise because she went on and on about the Great deal I got and how I really needed that insurance. We just felt there was really poor customer service there.

Kathy H. on

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diana W. on

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NANCY B. on

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Gregory P. on

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I reserved and paid in full many days before the pickup date. The day before pickup I received a call that I had to go to another location to get the truck. This added over an hour to the whole project with the extra driving. This was unacceptable! Not the issue of the people in Pulaski.

Karl R. on

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Great service!

Karl R. on

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John R. on

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Elvira B. on

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Jay H. on

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Staff was very professional and helpful, although they forgot to include the furniture pads that we paid ordered/paid for.

Johanna S. on

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Very friendly and helpful personnel.

William F. on

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Wayne K. on

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BRIAN V. on

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This is the third time I have used them and it's been great each time.

scott H. on

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Tom S. on

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Very friendly and great customer service.

DOBIE B. on

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Mark and Lisa went out of their way to get us on the road .we can't thank them enough.

karen U. on

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TIM B. on

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