I made a reservation for an appliance dolly, but none was provided
Ross H
Customer Reviews for The Cleaning Men Enterprises
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Fully remote location with no physical address markings would be fine if I knew, but made it confusing as I didn't. Address is a grocery store, was unable to provide blankets ordered and necessary for the move. Person on the phone was polite and concise.
Nathan Dthe application is very buggy. Authorization and going through everything is very long and inconvenient, it was possible to do all this before receiving the car. The instructions on where to put the keys are unclear, there is no box at the location.
Anton MNot refunding my deposit
sergio dThe service was really good, the truck also is perfect for moving services
Jose IThis was my worst experience with UHaul and won’t be beat. There was no signage, no parking spots, and no key drop. When I did find a parking place with a UHaul sign I was told it was the wrong location. After my 3rd call to customer service they offered to call the local agent and we were able to do the return. The local agent was helpful when I was finally able to work with him.
Patrick AThey gave me no dollys when I specifically asked to dollys
owen k