We chose desk pick up. There was no one there at our pick up time and no service to do online pick up. When they arrived an hour late they had us upload documents we had already uploaded. In below freezing weather. They also gave us the keys to the wrong trucks. Never answered our calls when we called them multiple times.rileigh C.
Customer Reviews for Jet Star Enterprises
(U-Haul Neighborhood Dealer)
North Haverhill, NH 03774
Services at this Location:
10 am - 12 pm / 1 pm - 4 pm
- Friday10 am - 12 pm / 1 pm - 4 pm
Special Operating Hours
- 6/30/2023 - 7/4/2023: Closed
- 7/12/2023 - 8/27/2023: Closed
- 8/28/2023 - 9/1/2023: 12:00 pm - 3:00 pm
- 9/5/2023 - 9/29/2023: 12:00 pm - 3:00 pm
- 11/22/2023 - 11/26/2023: Closed
- 12/23/2023 - 12/26/2023: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Stephen C.
Customer did not leave a comment.Andrew D.
Customer did not leave a comment.Marshall M.
Can Not Think of a thing to improve the UHAUL/Jet Star Experience. Thank you for choosing Jet Star to represent you. Nice folks!Brian T G.
Went to drop off truck and building was locked. Signed onto WiFi as directed and onto the website only to be advised that I had no reservations, interesting considering I had the truck. I then called the phone number on my receipt and they logged the truck in and I put the keys in the key return. Very frustrating.Rich H.
Everything went well!DAVID T.
The mobile app is hot garbage Without an employee present to do the pickup/return I would have been on hold with U-haul for over an hour. DO NOT RENT OR RETURN HERE DURING OFF HOURS AS U-HAUL CANNOT HANDLE IT. Jet-star was great, A+ for them. F- for U-Haul itself.John-Paul H.
Customer did not leave a comment.Ronald M.
Pickup of trailer was quick and was what you expected of U-Haul.JOSEPH H.
Everything was great in both places with the rental. The only issue that we have is with the 2 gentleman that loaded our truck. They damaged 3 pieces of our furniture when loading them and didn't say anything to us at all.they were hired from u haul in north Carolinaronald J.
Customer did not leave a comment.ADAM S.
Customer did not leave a comment.MICHAEL S.
Customer did not leave a comment.Marcia H.
I was its first rental. All were very friendly. Had U-Haul rep helping the process. Very informative. I am not rating the location as I really have no comparisons to use. Staff was great though.RICHARD B.
Additional Services at this Location
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