Truck was at the location when and where promised and the service was friendly and timelyMichael C.
Customer Reviews for JJ Construction
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Justin O.
We've used this location twice now and have had an excellent experience both times.Armanda C.
Customer did not leave a comment.Melody H.
Customer did not leave a comment.CHARLES S.
Very helpfulGEOFFREY W.
Customer did not leave a comment.Donna K.
Fast servuceJohn A.
Customer did not leave a comment.Jaclyn P.
Great service, unmanned location but they communicated well and met me on time at site. Owner hooked it up, everything else done on app including return.Jammie S.
Customer did not leave a comment.Bruce S.
Great service and smooth pick-up and drop-off.CHRISTINA L.
Customers need to be aware that the UHaul desk is not manned. Unless they know you are coming in, you must call their phone number and they will drive over. This will add 15-20 minutes to your check in process.wayne T.
The seatbelts are a big problem! My daughter couldn't put her seatbelt on because it was way too short. This is a huge safety issue! The truck went through gas way too fast! I put gas into that truck three different times.Isabelle D.
Customer did not leave a comment.Erkin S.
Worked perfectly for our situation. Got trailer at 8:15 retrieved a vehicle in Bethlehem and returned trailer by noon. No issues. Went basically perfect.Joe P.
Customer did not leave a comment.Alan M.
Customer did not leave a comment.Vincent M.
Customer did not leave a comment.SUSAN P.
Always is closed we just drop the keysRafael B.
Customer did not leave a comment.Peter C.
Customer did not leave a comment.Antonio P.
This location is top tier.Joshua K.
Customer did not leave a comment.anthony B.
Customer did not leave a comment.Daniel A.
Customer did not leave a comment.GEORGE C.
Customer did not leave a comment.WILLIAM I.
Customer did not leave a comment.David W.
Customer did not leave a comment.Christopher K.
Very helpful staff, good truckBrian M.
No one was there when I dropped it off, had to call u hall 3 times after being hung up on transferring me. 45 minutes wasted, also I was charged 125 on my card I don't know if there's a refundable deposit or not. Was hoping there was because I was charged $124 dollars.ANDREW RAYMOND R.
When I arrived to drop-off my rental for my 9am drop-off time, the u-Haul people weren't there, the women who works the front desk for JJ Construction had said they just left and I just missed them, which was somewhat not helpful and inconvenient for me because I hadn't done an online return before. I dropped the key in the Dropbox before starting the online process due to the confusion of not knowing what to do because it was already 9 o'clock and I was concerned of causing any delays that would cause a fee. However, the women at the front desk for JJ Construction was extremely helpful! She was able to unlock the Dropbox for me to get the key so I could turn on the truck to retrieve all the necessary information and pictures needed to complete the online return process. Having a U-Haul representative present when they're supposed to be would be an improvement.Savannah W.
Customer did not leave a comment.Jeffrey M.
The drop off was a very easy process. Quick, and very courteous service. We would definitely use again as well as recommend to our friends and family!! Thank you !!RICHARD K.
Name listed with uhaul is not listed on buisness signage. No uhaul presence on property other than uhaul equiptment and gps location... unidentifiable on a foggy nightmichael O.
Customer did not leave a comment.ZACHARY R.
Customer did not leave a comment.WILLIAM L.
I booked the UHaul so that k would be able to pick it up before the business opened. That was impossible. I showed up and the UHaul had no keys, and the equipment I booked with the UHaul was not in the truck.Sean S.
Customer did not leave a comment.Destiny M.
Customer did not leave a comment.JOHN JOSE H.
Not well marked as a UHaul location, nobody there - and I dropped it off on a weekday at 2pm.FREDERICK F.
Had to do self check in building was closed when we got there but it was 10 min before closing and a holiday weekend. Had to do self drop off which wasn't bad.WILLIAM M.
Their customer service was not very good. It was next to impossible to talk to anyone. No one answers the phone and when we had questions, each time we had to leave multiple messages and calls were not returned. Don't intend to use them again.Mark E.
Customer did not leave a comment.Jeffrey E.
Customer did not leave a comment.DANIELA M.
Customer did not leave a comment.FREDERICK G.
Customer did not leave a comment.Louis C.
Customer did not leave a comment.KERRY M.
None, great service and friendly.EMILR S.
Fast, easy and no hassle. Was in and out. Absolutely will use this place again... Definitely would recommend this place!Alexander I.
Great experience renting from this location!Elizabeth K.
No problems at all will recommend you alwaysJoellen G.
Customer did not leave a comment.Matthew S.
Staff was GREAT!herbert M.
Dirty and was not the original Newton Location so required me to drive an extra 30 minutes to get my truck very upsetEdward L.
Customer did not leave a comment.Michael T.
Customer did not leave a comment.Joseph K.
Customer did not leave a comment.JONATHAN C.
Wasn't able to get the refrigerator in the truckGARY R.
Customer did not leave a comment.brenda G.
Customer did not leave a comment.Rosemarie C.
Customer did not leave a comment.Richard R.
The windshield and drivers window had a ton of bird droppings on it. The rep also keyed in the wrong destination city and I didnt catch it. Fortunately scheduling was very helpful and changed it for me.Richard C.
Fast ServiceJORGE R.
Customer did not leave a comment.THOMAS R.
Customer did not leave a comment.Vicki D.
Everything a local family business should be. Highly recommended, and will refer to everyone I meet.ROBERT B.
Customer did not leave a comment.Deanna H.
Customer did not leave a comment.John R.
I didn't want to make an issue, and they were so very nice and helpful, but please consider wearing masks around others.ROGER EDWARD JR D.
Customer did not leave a comment.Charles C.
Customer did not leave a comment.BRIAN M.
Great customer service.Ronald C.
Very friendly and went above and beyond to make things right.RICHARD H.
More inventoryDelvi A.
Quick service very helpfulNicholas L.
Customer did not leave a comment.Steven S.
On time, friendly, organized!james M.
Customer did not leave a comment.JOSEPHHAROLD JR M.
Only one person there on the phone I had to wait a very long time to be attended to and then back on the phone she went.NICOLE R.