Customer Reviews for JJs Quick Shop Inc
(U-Haul Neighborhood Dealer)

589 reviews

785 Main St   Martin, TN 38237
(Hwy 431)

Location Hours

  • Mon-Sat: 7 am - 7 pm
  • Sun: 10 am - 6 pm
Special Operating Hours
  • 12/8/2021 - 12/31/2021: Closed

Services at this Location:

Contact Us

785 Main St
Martin, TN 38237
(Hwy 431)

Services at this Location:

Location Hours

  • Mon-Sat: 7 am - 7 pm
  • Sun: 10 am - 6 pm
Special Operating Hours
  • 12/8/2021 - 12/31/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

MEAGAN O. 
Rating:
3.0

Customer did not leave a comment.

Bobby M. 
Rating:
4.0

Customer did not leave a comment.

Panna H. 
Rating:
5.0

All aspects involving u haul was very positive. No complaints whatsoever.

JOSEPH M. 
Rating:
2.0

Customer did not leave a comment.

Micajah B. 
Rating:
5.0

Seems good

Alan L. 
Rating:
1.0

I would like a refund back to my credit card used , the lady at JJs rented me a car tow dolly that was the wrong trailer for what I needed , I returned the car dolly and she wouldn't refund me at the store

CHERYL L. 
Rating:
4.0

Customer did not leave a comment.

William A. 
Rating:
1.0

Customer did not leave a comment.

Shane L. 
Rating:
4.0

Customer did not leave a comment.

bob R. 
Rating:
5.0

Courteous and professional. No complaints here and will use again! Thanks 🙏

mike M. 
Rating:
1.0

The truck was dirty and had dog hair and food in it. I only moved 40 miles and they tried to make me clean it like I'm feeding a dog on a 40 mile trip. I told the person at the first location and he said it was "all good". That shows me that it was not cleaned at all or sterilized, there's a lot of disease going around and they need to clean the trucks.. also uhaul only gave me 37 miles to make a 43 mile trip, then tried to charge me more money even though I only used the truck for 6 hours out of the 24. The people when I dropped it off hastled me about not paying the extra money and it took up an extra hour of my time that could have been spent helping my wife unpack. The calculation for miles needs to do better with accounting for traveling to and from uhaul to your location as well as from where and to you are moving. Truck drove good, bad service on both ends and not a sanitary choice. Overall very negative experience. I won't be using again.

Dakota H. 
Rating:
5.0

Customer did not leave a comment.

RODNEY A. 
Rating:
5.0

Customer did not leave a comment.

DANIEL S. 
Rating:
5.0

All was good!

JAMES R. 
Rating:
4.0

Customer did not leave a comment.

JEREMY C. 
Rating:
3.0

Some trash from previous renter and a lot of dog hair in cab

Anna H. 
Rating:
5.0

Give a correct amount when renting told $135 ended up bring $180

Barbara A. 
Rating:
4.0

Customer service was excellent

DANIEL F. 
Rating:
5.0

Van had been smoked in , had ashes throughout cab and pet dander . Seats were not clean .

Kevin P. 
Rating:
4.0

Customer did not leave a comment.

Elizabeth S. 
Rating:
3.0

The attendant informed me that I would need to return the truck with at least half its tank full. This was apparently not true, and I was charged for it. Not sure if this is the fault of the attendant or U-Haul, but it's a piss poor experience for the customer. This next point is the fault of U-Haul, not the location: Stop allowing people to set reservations outside of operating hours. It creates a problematic situation for everyone involved.

COREY M. 
Rating:
5.0

Customer did not leave a comment.

GRANT L. 
Rating:
5.0

Good experience

Sanford M. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

RALPH Alan H. 
Rating:
5.0

Customer did not leave a comment.

PROPHET G. 
Rating:
5.0

Customer did not leave a comment.

Bob S. 
Rating:
4.0

Customer did not leave a comment.

JOE B. 
Rating:
5.0

Customer did not leave a comment.

GARY N. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

The staff at JJ's quick stop were very friendly and helpful. They did not have the 10' truck I requested and upgraded me to a 15' van at no additional cost.

DAVID C. 
Rating:
5.0

They were very friendly and quick

NATHAN Y. 
Rating:
5.0

Customer did not leave a comment.

LARRY P. 
Rating:
5.0

Customer did not leave a comment.

Edward W. 
Rating:
4.0

Customer did not leave a comment.

TYLER L. 
Rating:
3.0

Customer did not leave a comment.

JUANITA V. 
Rating:
3.0

They just need to be a little more friendly.

Juanita V. 
Rating:
2.0

She was very rude and not helpful at all.

KRYSTLE R. 
Rating:
3.0

Had to go back next day because check in service was closed already the clerk said. So had to go back to make sure process was complete. Luckily, still in town to do that. It was an out of state move.

JARVIS J. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER S. 
Rating:
5.0

Customer did not leave a comment.

Jamison B. 
Rating:
4.0

Customer did not leave a comment.

Kellie R. 
Rating:
5.0

Customer did not leave a comment.

SHERRY W. 
Rating:
5.0

Nothing. JJ's provided great service for their customers. They are friendly and make rentiing easy!

Trevor T. 
Rating:
5.0

The lady was friendly and it was simple turning the truck back in.

Kenny B. 
Rating:
3.0

Customer did not leave a comment.

David S. 
Rating:
3.0

difficult to get to trailer. NO JACK ON THE TONGUE of the trailer making it difficult to hook up. I am disabled and it was difficult situation.

TONY M. 
Rating:
3.0

Customer did not leave a comment.

john S. 
Rating:
5.0

Not a thing! It was a perfect experience! Thank you!

leatha M. 
Rating:
4.0

Customer did not leave a comment.

Barbara M. 
Rating:
5.0

Customer did not leave a comment.

PANNA H. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey H. 
Rating:
4.0

Stop using Moore real estate company as a uhaul pick-up or drop off place! I had the worst ever experience renting this uhaul truck. This was my first ever uhaul rental and it will be my last! The reason I gave a decent rating wad because the people at JJ's did what they could to rectify the incident that happened at Moore's.

HOPE W. 
Rating:
5.0

Customer did not leave a comment.

wes P. 
Rating:
5.0

No improvement is necessary in my opinion.

Cindy L. 
Rating:
4.0

Customer did not leave a comment.

beatrice H. 
Rating:
5.0

Great experience. Short distance move went great.

Trevor T. 
Rating:
5.0

Customer did not leave a comment.

Sheila H. 
Rating:
5.0

JJ's was a great place to rent from. There staff was very friendly and helpful! I would rent from them again

Jeffrey H. 
Rating:
3.0

I admit I should have gotten a paper copy of my contract. But I didn't. I got halfway to my destination and realized I did not have the dolly I paid for so I had to go back to the store. I put 7.11 miles on the truck. When I parked the truck the gas tank still said full. When the employee finished the paperwork he neglected to mention he notate a not full tank. He charged me $7.00 for driving 7.11 miles. I defiantly won't be renting from him anymore and will try not to use any UHaul ever again.

vicki B. 
Rating:
5.0

Everything is good. Best experience I've ever had with U-Haul!

Larry M. 
Rating:
3.0

Their parking area was a mud pit and i was not agreeable to take my truck into it to park the trailer. Instead parked it in the pavement in the front of the store, unhooked it for them. Did not know if they had checked the trailer in or not as inside store clerk picked up a tablet and another person told me where to park it. Its the only location in town and they are good people, just a little lacking on handling uhaul equipment.

Mark G W. 
Rating:
5.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

EVerything was on point!

judith I. 
Rating:
5.0

Everything was great

judith I. 
Rating:
5.0

Customer did not leave a comment.

JONATHON N. 
Rating:
5.0

Customer did not leave a comment.

andy B. 
Rating:
5.0

Customer did not leave a comment.

Brandon P. 
Rating:
5.0

Customer did not leave a comment.

alton M. 
Rating:
5.0

Customer did not leave a comment.

Arron G. 
Rating:
5.0

Put Jacks on the 6x12 trailers. They are to heavy to be picking up and attaching to the ball of your truck.

Jason G. 
Rating:
5.0

Customer did not leave a comment.

tracy L. 
Rating:
3.0

Customer did not leave a comment.

Jeanna H. 
Rating:
5.0

Every employees at JJs involved in the process of renting our UHaul was very helpful and nice! It made our experience a really good one!

amy B. 
Rating:
5.0

Customer did not leave a comment.

pilar M. 
Rating:
5.0

Customer did not leave a comment.

Phillip M. 
Rating:
4.0

Customer did not leave a comment.

Gregory M. 
Rating:
4.0

Customer did not leave a comment.

chuck A. 
Rating:
5.0

Customer did not leave a comment.

Kimberly A. 
Rating:
5.0

Customer did not leave a comment.

Andrew W. 
Rating:
4.0

make sure the truck is clean on the inside when it is dropped off from use. I had to scrub out the truck, had dried mud inside, before I could start loading my items.

renee K. 
Rating:
5.0

Customer did not leave a comment.

Donny L. 
Rating:
1.0

No help was provided to hook up trailer to my vehicle. I had to do it by myself in a muddy field. When I asked for help was told that on the weekends they don't have enough people to assist customers.

Robert Q. 
Rating:
5.0

The gentleman that checked me in/out was very efficient and helpful. Need more people like him in customer service.

Robert E. 
Rating:
4.0

Very satisfied..

andrea A. 
Rating:
4.0

Refund money held out for rental - sooner.

Phillip M. 
Rating:
5.0

Customer did not leave a comment.

Regina T. 
Rating:
5.0

Customer did not leave a comment.

Adam F. 
Rating:
5.0

Customer did not leave a comment.

llewellyn W. 
Rating:
4.0

Customer did not leave a comment.

john S. 
Rating:
1.0

Customer did not leave a comment.

Lauren W. 
Rating:
5.0

Awesome associates. Very helpful

Janice W. 
Rating:
5.0

Make sure they are comfort with a 26 foot truck. I wish I had rented a 15 foot instead and made more trips. Just too long to maneuver for those inexperienced with the larger trucks.

Joe G. 
Rating:
5.0

did not know about a dropbox so I just drove the vehicle back to the original departure location. My bad but the person in charge was very kind and professional and understanding. no extra charges to amount to anything. I was happy and very satisfied. 10-star feelings.

joseph M. 
Rating:
5.0

Customer did not leave a comment.

Ginger R. 
Rating:
4.0

Exiting the lot after hooking up trailer was difficult.

John B. 
Rating:
5.0

Customer did not leave a comment.

DERRICK J. 
Rating:
5.0

Customer did not leave a comment.

Danny K. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey P. 
No reviews have been submitted for this location.

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