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Terry F.
Customer Reviews for JJ's Quick Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The pick up location was way too far from the original place that I asked to go. so my lower rating is not for the facility but more for the distance away from where I originally asked for the u haul. Also there was no cell service to get directions for how to get to my original destination which was an hour away.
Kristin Z.Nothing, everything went very well. Steve was knowledgeable and friendly, and funny.
Charles M.The employee (Tom?) was very knowledgeable and friendly. He explained everything I needed to know. He assisted with making sure the trailer was hooked up correctly.
Charles M.U-Haul is secondary to the convenience store. There are no facilities to clean and maintain vehicles. All vehicles available were covered with dead leaves and other tree debris owing to the time of year. This location is conveniently located in our town of Martin, TN. This location is small and difficult to maneuver in when overloaded with U-Haul equipment.
Mim W.We think we left our keys to our car and house in the U-Haul and they are making us wait till tomorrow to see if they are in there said there uhual part of the store was closed same guy that we brought it to like so now we have to have a friend take us to a hotel and pay unnecessary money due to them not wanting us to look at it due to it was dark out don't recommend very unprofessional and rude it was a simple unlock it and let us get our keys Thai location is horrible
Tyler B.Had to wait for too many retail customers, but at least he was open on Saturday afternoon.
VICKI B.Employees very helpful in hooking up and returning trailer. Keep up the good work.
CHOICE T.