Customer Reviews for Joe and Mikes Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Joe and Mikes Auto

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Jose Carlos A. on

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Scott G. on

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Nothing to improve. It's always outstanding. Zoe has always processed our rental and she is the best. (When I say "best," I mean the very best U-Haul agent we've worked with. And everyone there is helpful and friendly. This franchise is a real asset for your company. I wouldn't think of renting any place else.

ARMANDO C. on

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FRED A. on

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I have rented a number of times from this location. They have always provided clean well maintained vehicles. I do recommend them to people needing this service.

rob K. on

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Nothing

Jennifer A. on

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When I arrived was already greeted by Zoe. She got me situated. The gas was full. However, I should have asked questions about using the equipment & van. Maybe next time to ask the customer if there are any questions/concerns about the vehicle? All in all...I would definitely come back.

kris P. on

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Truck dirty. First time

SYLVIA B. on

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michael K. on

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TERRANCE O. on

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THE BEST! THANKS!

MAURICE H. on

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HAMLIN L. on

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The customer service was exceptional! Zoe was a ROCK STAR.

PORTER C. on

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Mary O. on

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pasquale S. on

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Zoe very good person

Michael D. on

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DAVID T. on

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Cassandra S. on

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Mark M. on

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Be available at the appointment time. Get the starting mileage correct and the ending mileage correct.

Celia G. on

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Nice people doing business in a dingy, cramped location.

RICK E. on

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Everything went smooth . dont change anything . truck was brand new , only 100 miles on it . Zoe at the shop was great . super helpful and knowledgeable of all the equipment .

johnny G. on

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They lady that checked us in was very helpful and courteous thanks a million

ALISA M. on

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CANDY W. on

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shelly L. on

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Great location and the guys were great help. Clean truck, runned well, and easy check in check out. It would rent a uhaul from these guys again if needed one! Thank you!

DAVID T. on

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Renting a U-Haul at Joe & Mike's was fast and easy!!

PETER P. on

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daniel M. on

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Zoe was very helpful, addressed all my questions and concerns, and guided me through the process with ease. Thank you.

TERESA P. on

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GENEVIEVE P. on

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Your staff was excellent and Frank was awesome.

John V. on

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Michael A. on

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Receiving a confirmation email or text would have sped up the process, when I made the online reservations a different address was given as the pick up location ... it all worked out but I had about an hour delay.

Donald V. on

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First the rate advertised for mileage was $.89/mile, but when I arrived to pick-up the vehicle it was suddenly $1.09/mile, since there was a weekend rate. I didn't know this in advance, since all the advertising doesn't mention this variation. Second, the gas out showed less than 1/2 tank, but the operator wrote 1/2 tank, which is significant, since the tank is 40 gallons. I brought this up to the operator and he said just bring it back with 1/2 a tank, oblivious to what the reality was for the situation. Also, when I fueled the car at the end of the day I drove 30 miles, the needle never went beyond below 1/2 tank, the gauge was broken, so I continued to put in gas, 6 gallons total, and the needle never moved to 1/2 tank. So, I got ripped off on the gas charge. A flimsy seat cover was installed that kept falling off which I finally threw on the floor. Not a good experience.

laura R. on

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Customer did not leave a comment.