John and staff are great!cathy F.
Johnny Vs Auto Sales LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Tina B.
was a excellent rental.. everything smooth and orderly... had a small problem with the overhead door but it was addressed johnney on the spot by the agent. thxJames C.
Friendly staff, truck was spotless and drove well. Will use this location again for my rental needs.Douglas B.
Wonderful customer service. Great location to rent U-Haul trucks.Donald H.
Customer did not leave a comment.Philip B.
I have used Johnny V's before. I'm terrible at using apps but I go into the office and they take care of everything in person. Easy to use friendly service.Will H.
Both locations were great. However, corporate customer service was awful and I will be contacting them further about the major issues that I had with themNate S.
Nothing. Great ExperienceBruce E H.
Customer did not leave a comment.Christopher M.
Customer did not leave a comment.John D.
Customer did not leave a comment.Michael K.
The employers were friendly and very eager to help.Kenneth W.
Customer did not leave a comment.Scott S.
Customer did not leave a comment.Donald H.
Customer did not leave a comment.Mark N.
Customer did not leave a comment.alan R.
Friendly agent helped me unhookDion J.
Customer did not leave a comment.Curt M.
Customer did not leave a comment.Douglas K.
Customer did not leave a comment.DAVID B.
Customer did not leave a comment.Timothy S.
Customer did not leave a comment.Keith N.
Customer did not leave a comment.Amanda C.
Customer did not leave a comment.Martin S.
Customer did not leave a comment.Michael K.
Every time I have ever rented from UHaul, the rental process always takes way too long at the desk. This is true whether I complete the docs ahead of time online or not. Your data entry portal software must be terribly slow because there are long pauses by the customer service rep between entries. Improve your software, make it way faster and you will improve your customer service by 10x.James O.
Customer did not leave a comment.robert F.
Customer did not leave a comment.Anthony N.
It is hard to find. It took me a while to figure out I needed to drive into the business park. The Uhauls, as a clue to where it could be, were not visible from the street.Madilyn B.
Properly train person sitting at the desk and owner of the bussiness to be honest and tell all charges when using a debit card. At least the drop off site was professional and refunded 60 to me . Also uhaul needs to train these same people on how to hook up trailer chains so they dont dragJason F.
Customer did not leave a comment.steve L.
Customer did not leave a comment.David D.
Thete was some confusion with the telephones during covid virus. Staff very helpful! Would recommend using their service again!Jeann M.
Customer did not leave a comment.gary B.
Customer did not leave a comment.MARK B.
Customer did not leave a comment.Tammy G.
First part excellent t last part not. The return place stole mo ey off my card and its it's all N I ha e left after ha ing to quarentine for 2 weeks. I have $6 Tony name. I was told I'd have time to pay whatever the balance would be and the return place had no permission to charge my card. I have no way to feed my children right now. I'm calli.g my.lawywr and the BBB. businesses need to have a heart right now. Were all struggli.g ti get by.Jennifer K.
The only complaint I have is that the steering was a little looser than I like. Other than that, everything was great! Prompt & super friendly service!Joy B.
Customer did not leave a comment.Shannon Z.
NothingRalph W W.
Service was perfect. Customer service friendly and professional. I would not change anything.Carol T.
Customer did not leave a comment.Floyd W.
Customer did not leave a comment.Norman K.
This U-Haul location was fantastic. The staff (Johnny V, the man, the myth, the legend himself!...he actually gave me an autograph!) The truck was clean, handled well, and did the job. All in all, I recommend renting from this location, funny comments aside. Thanks, Johnny V!Spencer G.
Customer did not leave a comment.Tara G.
Customer did not leave a comment.Thomas P.
The woman who works there provided excellent customer service - she was very helpful and very pleasant!Sue J.
Carrie was great!! It was a pleasure to work with her!Luella H.
Customer did not leave a comment.Troy Q.
Customer did not leave a comment.Michael G.
Customer did not leave a comment.Alfred C.
Great Service!Joel E.
Thank you for all your help!!Jennifer J.
Customer did not leave a comment.Michael T.