No one has called me back yet!!!rollie N.
Customer Reviews for Johnson Edwards
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The process for picking up had several issues and took almost 2 hours while in a bad area of town and very cold. it was set up for 24/7 pick up and because i was a couple mins late to my appt making the time i had it even less and turned it in a day early i was somehow charged more.David P.
Johnson Edwards helped save my moving day.. My original pickup location did not have any trucks to fulfill my reservation. After a 2 hour delay to my moving day I was able to get a truck from Johnson Edwards location. But this truck did not have any of the equipment (dolly and moving blankets) available on site which I had reserved previouslyEVAN V.
Picking up a uhaul with my phone is very complicated. First of all I did not know that I need an I Phone. I have an android .The place opens at 10:00 am, but no one will come to the door. ( That's no help !) I was not given any paper work for my uhaul rental I sent in the required photos and have heard nothing back.Forrest C.
I thought it was excessive to ask for references to rent a U-Haul I've never had to do that beforeAntonio M.
Your app is slow and it makes the whole experience TERRIBLEJahanna D.
Customer did not leave a comment.joyce B.
Customer did not leave a comment.Anthony B.
Customer did not leave a comment.Kimberly P.
Everything was excellent! The customer service was great, the professionalism was perfect, and I was treated with dignity and respect. Ms. Johnson and her staff went beyond the call of duty to help me and my family get the right equipment. I will definitely recommend her to a friend in the future!Kee J.
Customer did not leave a comment.chajuana W.
Customer did not leave a comment.Carla H.
Service was exceptional.LEORA D.
Customer did not leave a comment.Dion M.
Customer did not leave a comment.Tawana S.
Customer did not leave a comment.Willie A.