Customer Reviews for Johnsons Food Mart II
(U-Haul Neighborhood Dealer)

Rating:

2.0

I was to return the equipment at 7 AM. The drop off locations website states they are open at 6 AM every day. The location was closed. No one was available even after 7 AM. Additionally, the telephone number given for the drop off location was not a working number.The drop off location was a small convenience store with very little space for U-Haul equipment. Thankfully, I was able to return the equipment by doing so online.

Rating:

5.0

Make sure you test drive the vehicles before you rent them out. I had to wait till the next day to leave out.. But overall the customer service was great. And I will still use u haul for all my moving needs

Rating:

5.0

Just a tiny things: - better signage for your place, move the pin in Map Services to reflect your location better; - Consider cleaning a windshield please. It was ok, could be better though

Rating:

5.0

Great costumer service

Rating:

5.0

Best customer service.

Rating:

5.0

The representative at this location who helped me (Daniel) was very accommodating and actually offered directions that morning if I needed them. I was running horribly late to first drop off the Auto Transport and then due to difficulties with my hired unloading crew, I returned the rental truck right at closing. Daniel was patient and helpful and he even tracked down a next door laundromat customer who was parked illegally blocking the alley! He politely asked her to move so that I could drive through safely without damaging the rental truck or her minivan. He and the representative I spoke to over the phone to change my dropoff location and times both went above and beyond in providing excellent customer service!

Rating:

5.0

Daniel and his sister are so nice I would definitely use them again if I am in the area..