Customer Reviews for Jordan Car Care

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Jordan Car Care

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Jack D. on

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MARY G. on

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Jason P. on

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Roger W. on

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Nothing All was great !!

BRAD L. on

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Ryan was very courteous and made the rental very easy.

Laura M. on

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Without Jeff, I wouldn't have gotten the truck we needed! Superior service as always. Really went to bat for us;

Brent S. on

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Seonguk K. on

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Leslie K. on

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I had some questions that could not be answered..

Robert G. on

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Richard F. on

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Stacy P. on

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Here was the problem that caused me a lot of trouble and I don't think it was the place's fault. I was picking up on a Sunday using the mobile app since the business was closed. In the location we were in cell phone reception is crap, so the app couldn't pick up my location and YES i checked to make sure my location setting was on, YES i restarted my phone, I even tried it from a different phone. The location would not pick up on the uhaul app! Then i had to call customer service which took more time away from my reservation and while they were helpful it took 30 minutes of back forth before i could check in. Finally when I was returning the truck THE SAME THING HAPPENED. On top of that I couldn't send in pictures of the truck until I got wifi, Thank god customer service rep Lidia Navarro was soo patient (give her a shout out!). So UHAUL you need to do better with your app. Google maps has no trouble picking up my location there but your app couldn't and definitely discouraged me from using it again.

Elizabeth T. on

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The office where you have to do paperwork always has a cigarette lit in it right near the checkout. It reeks of smoke and isn't.pleasant to be in

Kristene H. on

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EVA S. on

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Explain use of equipment slowly so customer can grasp it all. They did address any questions.

TODD S. on

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Stephanie D. on

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Jacob H. on

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Jennifer T. on

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Michael M. on

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Ronald W. on

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Chad E. on

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Legatha S. on

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Allan R. on

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This whole experience was smooth and stress free. This is the second time I have rented a Uhaul from the Cloverdale location and I highly recommend it.

JERRY C. on

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Fix how computer Bill's so not so confusing. Customer service was very good

jack b. on

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William F. on

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Kenneth G. on

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Make the office area NON-SMOKING. I nearly choked when I walked in.

Daniel C. on

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THOMAS C. on

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I returned the truck to the cloverdale In store with the appropriate amount of fuel and no dirtier than I got it besides maybe the tires. Check my emails the next day and had $25 “cleanup” charged to my card. Total BS

JUSTIN B. on

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Customer did not leave a comment.