Customer Reviews for JP Tyke Auto Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of JP Tyke Auto Service

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

PHILMORE C.
Rating:

Customer did not leave a comment.

KEITH C.
Rating:

Customer did not leave a comment.

Adam M.
Rating:

Customer did not leave a comment.

JAMES S.
Rating:

Customer did not leave a comment.

TORIANO L.
Rating:

We were overcharged for the use of your uhaul.

Joel K.
Rating:

Truck not in spot designated by photo. Was not informed in reservation process prior to arriving that would need to provide an "assurance" for before-hours pickup. Combined with truck not being in designated spot for pickup, made for confusion and delay.

CAROL K.
Rating:

They were very nice and had good customer service.

Christine C.
Rating:

Employee was very friendly. Went over everything with me. Return was very easy and quick. Would highly recommend this location.

Ge Y.
Rating:

👍👍👍

Ebony T.
Rating:

This location is very convenient but parking is a challenge.

antonia B.
Rating:

Lied about gas station being open then lied about the gas fee. WILL NEVER USE UHAUL AGAIN SOLELY BASED OFF THEIR POOR SERVICE.

LUKE R.
Rating:

Customer did not leave a comment.

Roberta M.
Rating:

The personnel at this location were excellent- extremely professional and efficient as well as friendly. Great location and experience!

James S.
Rating:

Rented a truck.. all seemed fine until loaded. Under load the braking generated very loud grinding and had to use shifting to slow. Alerted agent upon returning unit.

Gregory M.
Rating:

Customer did not leave a comment.

JANET G.
Rating:

I was very impressed with the business and the owner.

Afonso S.
Rating:

Speed up the customer check-in process so that we can get going faster.

ELIZABETH M.
Rating:

I believe there were issues with the website as I tried several times to do the mobile check in but the guy got me on my way in about 10-15 and was great! Thank you!

Timothy N.
Rating:

Middle of the hottest month of the year and you provide a truck that doesn't have A/C working. Won't rental experience of my life .

LYNDA J.
Rating:

Customer did not leave a comment.

James G.
Rating:

Customer did not leave a comment.

SANDRA M.
Rating:

Customer did not leave a comment.

James S.
Rating:

Everything is always ready! Consistent and reliable.

Kimberly R.
Rating:

The service representative was very nice. We were in and out.

BETHANY W.
Rating:

Customer did not leave a comment.

LISA G.
Rating:

Customer did not leave a comment.

Ashley J.
Rating:

Liked that there was a gas station in same section, however wished the gas station was open later.

Daniel W.
Rating:

Customer did not leave a comment.

Nancy R.
Rating:

Customer did not leave a comment.

MARLENE R.
Rating:

You need to speak to your staff there n Greensburg Pike location Very disrepectful and rude They Have no Business tactic What so ever

Renea I.
Rating:

Customer did not leave a comment.

FRANCIS S.
Rating:

Customer did not leave a comment.

Gary G.
Rating:

Customer did not leave a comment.

Tamisha C.
Rating:

The staff was extremely friendly and helpful. Also, there's a gas station at this location so you can just put gas in the tank and then walk inside and hand them the key. No more having to put in extra gas to get from the gas station to U-Haul. It's a small location, but I always see the smaller trucks and vans there. I guess because not a lot of people know it's there.

Melanie W.
Rating:

Everything about the rental was easy! They were very thorough and explained everything! I highly recommend Tyke's.

WILLIAM S.
Rating:

The move went smoothly, and our experience with U-Haul has continued to be positive...no complaints!

ROBERT M.
Rating:

Customer did not leave a comment.

TIFFANY C.
Rating:

The representatives at this location were so professional, friendly and helpful. I will refer everyone here and I will use this location if i need to utilize any uhaul services.

Jason A.
Rating:

Customer did not leave a comment.

JOSEPH G.
Rating:

Customer did not leave a comment.

MATTHEW P.
Rating:

Customer did not leave a comment.

BARRY F.
Rating:

Customer did not leave a comment.

Rami A.
Rating:

Customer did not leave a comment.

Alleca S.
Rating:

Customer did not leave a comment.

NATASHA F.
Rating:

Love em quick and respectful and was willing to help !

CHRISTOPHER S.
Rating:

They made the pick up quick and easy. Drop off was even better.

DEBRAM D.
Rating:

I made multiple attempts to reach this location directly was told UHaul guy is busy call back, would not take a message. Mobile App to pick up truck did not work, owner indifferent to any problems when told

Yvonne F.
Rating:

Collins who handles the truck rentals at JP Tyke Auto Service along with Jeff, the owner, are "the best" at providing a professional yet personable & delightful experience! Every truck rental for years has been preferred at this location!!! Thank you guys!!!

Matthew W.
Rating:

Customer did not leave a comment.

Lorenzo B.
Rating:

Customer did not leave a comment.

Connie F.
Rating:

all good

CAROL T.
Rating:

Customer did not leave a comment.

Colleen K.
Rating:

Customer did not leave a comment.

ROBERT F.
Rating:

There was some confusion during my initial check in because U-Haul overbooked this location for the van type that I requested requiring me to have to call U-Haul to straighten it out.The lady I spoke with at U-Haul was able to resolve very quickly with minimal delay however I would like to ask that you please stop doing this to your vendors. also there were systems issues with this location connecting to U-Haul to be able to process my paperwork. He actually had to write down my contact information and my credit card number because he couldn't process the request. Credit card numbers should never be written down never! this adds stress created to the vendors and to your customers when there is a line out the door is crazy all because the uhaul system was not stable. please assist in ensuringThat the system is up and running as needed for your customers. I will hold you uhaul personally responsible for any identity theft that results from my credit card number being written down at this location. thank you

DANIEL S.
Rating:

My experience was great, no changes.

Ronald S.
Rating:

Customer did not leave a comment.

JAMES S.
Rating:

excellent

Michael W.
Rating:

Friendly and efficient !

Jeffrey P.
Rating:

Customer did not leave a comment.

Adam P.
Rating:

Customer did not leave a comment.

Margaret W.
Rating:

Customer did not leave a comment.

Thomas F.
Rating:

Customer did not leave a comment.

Ken G.
Rating:

Less hidden charges - got a post rental additional charge for gas but I had returned the truck on full not less than full so not sure why. Sure it was like 2 dollars but that is not the point - the point is I returned it with a full tank.

MONA C.
Rating:

Customer did not leave a comment.

Joseph S.
Rating:

5 stars! Very helpful!

Raymond P.
Rating:

Quick and easy with online reservation and the staff at my Uhaul location are the best.

Taylor S.
Rating:

Customer did not leave a comment.

John S.
Rating:

Customer did not leave a comment.

Cassandra R.
Rating:

Van was dirty Closed earlier than stated

David F.
Rating:

We were missing the furniture dollies we reserved, and the truck had a check engine light on.

Estelle P.
Rating:

Customer did not leave a comment.

Oronde S.
Rating:

THEY ARE EXCELLENT. I have been to a lot of Uhaul rental places over the years. And now that I have been to JP Tyke's Auto Service, I won't go back to any other place unless I have no choice in the matter.

Roger B.
Rating:

I've use them in the past always professional.

Melissa H.
Rating:

Customer did not leave a comment.

Malcolm W.
Rating:

Customer did not leave a comment.

james S.
Rating:

great job.. fast and friendly

Ronald S.
Rating:

N/A

Oronde S.
Rating:

Nothing. Everything they did was helpful, insightful, and easy.

James S.
Rating:

tyke service is the best!

James D.
Rating:

Customer did not leave a comment.

Dennis E.
Rating:

N/A

Andre C.
Rating:

Customer did not leave a comment.

Scott B.
Rating:

Customer did not leave a comment.

Cam B.
Rating:

Customer did not leave a comment.

Denise H.
Rating:

Customer did not leave a comment.

LISA R.
Rating:

Customer did not leave a comment.

MIKE P.
Rating:

Customer did not leave a comment.

Vic G.
Rating:

The truck had leaks in the cargo area and it was a rainy day.

DORA N.
Rating:

Matt helped us with the truck and was very thorough, courteous and friendly. Could not ask for a better experience, or a better employee! Thanks!

Karen W.
Rating:

Customer did not leave a comment.

Abigail G.
Rating:

Customer did not leave a comment.

Shakia R.
Rating:

Customer did not leave a comment.

David F.
Rating:

Tykes always comes thru.

Glenn R.
Rating:

Excellent customer service from the two gentlemen who served me at that location!

Anna S.
Rating:

Customer did not leave a comment.

Brian K.
Rating:

Customer did not leave a comment.

Jimyse B.
Rating:

Customer did not leave a comment.

JEFFREY B.
Rating:

Customer did not leave a comment.

David F.
Rating:

Always excellent service.

Charla C.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top