Customer Reviews for Jr and Lizzie G Attic
(U-Haul Neighborhood Dealer)

80 reviews

23128 5th Ave   Florala, AL 36442

(334) 767-3220

Location Hours

  • Mon: Closed
  • Tue-Fri: 9 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(334) 767-3220

23128 5th Ave
Florala, AL 36442

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Fri: 9 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

I rent a JH once a month for business. This was the oldest and worse truck I've driven. It had over 180,000 miles and struggled to maintain 65 mph. Which turned a 6 he trip into an 8 hr trip. Very disappointed and will be looking at budget for next month's rental

Darryl H. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
3.0

Customer did not leave a comment.

MARY ANN E. 
Rating:
5.0

Very accomodatng and helpful

Donna T. 
Rating:
4.0

Customer did not leave a comment.

Wendy G. 
Rating:
5.0

They were great! Highly recommended!

Brandi G. 
Rating:
5.0

Nothing Florala has wonderful, caring staff

Deejeania L. 
Rating:
5.0

Customer did not leave a comment.

PAUL F. 
Rating:
4.0

Good enough

Daniel S. 
Rating:
1.0

Keep on providing service like what we received!

JOHNNIE S. 
Rating:
4.0

Customer did not leave a comment.

MELONEY T. 
Rating:
5.0

Just keep doing what you are doing

Wendell A. 
Rating:
5.0

Just keep doing what you are doing. Thanks for everything.

Wendell A. 
Rating:
5.0

Nothing the Jr and Lizzie was extremely nice and very helpful.

Billy H. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
1.0

I set up the pick up it for 9:00 at JR and Lizzy's. We were there on time and JR came out to hook up the trailer, with a rude attitude I might add, then tells me we have to wait for Lizzy to bring the contract from home!! We waited in the parking lot until 9:30 for her to show up, when we finally departed it was 9:50, needless to say I was late for picking up my tool box and it was almost sold to someone else.

Erhick B. 
Rating:
5.0

Customer did not leave a comment.

HAROLD W. 
Rating:
5.0

Truck was very beat up and engine light on. It did do the job though with zero issues. Owners of pick up/drop off location were absolutely wonderful!!!

Jennifer B. 
Rating:
5.0

Customer did not leave a comment.

donna J. 
Rating:
5.0

Nothing. They were very accommodating.

John L. 
Rating:
5.0

Everything was a good experience

Terry H. 
Rating:
5.0

Customer did not leave a comment.

Paul F. 
Rating:
5.0

Customer did not leave a comment.

Ray B. 
Rating:
5.0

Customer did not leave a comment.

Brian G. 
Rating:
5.0

Customer did not leave a comment.

Stewart N. 
Rating:
4.0

Customer did not leave a comment.

Dan P. 
Rating:
4.0

Customer did not leave a comment.

Terry M. 
Rating:
5.0

Very personable, courteous, helpful and Accommadating..You get an A+ from this retired teacher!!!

Donna T. 
Rating:
5.0

Customer did not leave a comment.

kurt K. 
Rating:
4.0

Customer did not leave a comment.

Bryce P. 
Rating:
5.0

Customer did not leave a comment.

DJORY E. 
Rating:
5.0

Customer did not leave a comment.

Danny D. 
Rating:
5.0

Just keep up the good Service you are doing

Wendell A. 
Rating:
5.0

Customer did not leave a comment.

Leola S. 
Rating:
5.0

Customer did not leave a comment.

Rose K. 
Rating:
5.0

Just keep doing what you are doing.

Wendell A. 
Rating:
5.0

Customer did not leave a comment.

Mary H. 
Rating:
5.0

Just keep you the good service you have and have very blessed day.

Wendell A. 
Rating:
2.0

Booked online but had to wait so they could cancel my online reservation and make a new one. Did express check-in what was useless to do

Brandon P. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
4.0

just quicker service.

cody C. 
Rating:
4.0

No comment

Johnnie S. 
Rating:
3.0

Customer did not leave a comment.

Nancy R. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

Sheila M. 
Rating:
5.0

Customer did not leave a comment.

Carnie D. 
Rating:
3.0

Thanks

Philip C. 
Rating:
5.0

Jr and Lizzie G were very accommodating, efficient, helpful, and friendly! I rented on a very hot day and Jr was kind enough to have the AC running to cool off the truck before I even finished the paperwork. Highly recommend and would definitely use again.

Alison S. 
Rating:
5.0

Customer did not leave a comment.

Julie D. 
Rating:
5.0

Customer did not leave a comment.

daryl M. 
Rating:
5.0

Very nice and knowledgeable people

Cheryl H. 
Rating:
5.0

Customer did not leave a comment.

DJory E. 
Rating:
5.0

every thing was fine good job i use you all the time

Lavere M. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER C. 
Rating:
5.0

Customer did not leave a comment.

Carla R. 
Rating:
5.0

We turn the trailer in a day early which helped us out and allow the U-Haul members to have tomorrow off on a federal holiday

Julie D. 
Rating:
5.0

I like dealing with JR.

Roy R. 
Rating:
5.0

Customer did not leave a comment.

travis S. 
Rating:
4.0

They were very heloful.

Brandon A. 
Rating:
5.0

Customer did not leave a comment.

HAROLD B. 
Rating:
4.0

The on line registration system lost much of the driver's license info I had input. This made the preregistration process almost useless. Your web site is not effective.

Otis C. 
Rating:
5.0

They helped me when my other uhaul wasn't available for me to pick up. Wonderful people

THERESA J. 
Rating:
3.0

Customer did not leave a comment.

Kelvin P. 
Rating:
5.0

Uhaul was clean, but smelled of cigarettes/ash. The engine was also spewing out oil my whole trip, covering my car in oil. Would've turned it back in had I known. Didn't realize till my destination when I smelled burning oil. Checked my car and it was wet from the droplets coming out.

Benjamin M. 
Rating:
5.0

Customer did not leave a comment.

Kevin W. 
Rating:
3.0

Customer did not leave a comment.

Ryan W. 
Rating:
5.0

Customer did not leave a comment.

Dianne M. 
Rating:
3.0

Customer did not leave a comment.

Harold C. 
Rating:
5.0

You can't improve the good folks at Jr and Lizzie G Attic. They're very friendly and helpful.

Billy H. 
Rating:
5.0

Customer did not leave a comment.

Jamie C. 
Rating:
5.0

Very good experience/personal follow up. I was going mpressed with Jr and Lizzie G!

POLLY W. 
Rating:
5.0

Customer did not leave a comment.

Terri T. 
Rating:
5.0

great location...good dealers

Judy B. 
Rating:
5.0

Very friendly efficient staff We learned a lot from Jr. He is a wonderful man. I would recommend this service to anyone needing uhaul moving company services. For them to be the new kids on the block the service was great. I will rent from them again and will tell all my friends to also shop in their fabulous shop filled with all kinds of glasswares, gifts furniture, old jewelry and something for everyone. I could spend hours there. It is like my grandma's old attic. Full of surprises.

Jerry W. 
Rating:
1.0

when we went to pick it up she couldn't give it to us because she said she didn't know someone else had also reserved it online so we had to wait another week.We had to give our information to her about 4 times because something kept happening to her computer. We didn't even have it 24 hours and she charged us $140. We called to ask why and she was very rude to us saying it would be changed but still hasn't. We have rented a uhaul from another location multiple times and never had a bad experience there so thats who we will use in the future. I wouldn't recommend this location and Im hoping our money is put back in soon.

Campbell T. 
Rating:
5.0

Owner was helpful and courteous.

Stewart N. 
Rating:
5.0

I had a very pleasant experience and don't think you need to change a thing.

Rating:
4.0

Customer did not leave a comment.

Doug G. 
Rating:
5.0

Customer did not leave a comment.

LAURIE G. 
Rating:
5.0

good servies polite very helpefule

LAVERE M. 
No reviews have been submitted for this location.

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