Customer Reviews for JRS Furniture

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of JRS Furniture

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Amy S.
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DONALD M.
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Timothy W.
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Joyce at JRS furniture is always accommodating and a pleasure to work with.

NEAL A.
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Justin S.
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Kimberly O.
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Michelle R.
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Mark A.
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Marcus N.
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Scott M.
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James T.
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Daniel D.
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The person who took care of us was friendly, efficient and we thoroughly enjoyed working with her. It was so nice to be greeted with such awesome customer service!

Mike G.
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Even though our pick up location was changed and it sent us 20 mins out of our way. The lady that checked us in was super sweet & kind. Highly recommend this pick up location!

Lynn L.
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Myra N.
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The lady who rented to me was so nice. The truck I rented was promised to someone else the next Morning 9 am. Thanks for trusting me to have it back before 9am.

Victoria M.
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Denise W.
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bill K.
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Lisa S.
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Gregory G.
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THOMAS M.
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Trailer 0203 needs the lift door worked very hard to open and close. Feels like bearing or rollers wore out.

mark D.
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Prior to my pickup, someone at the location changed my reservation time so that it was during business hours, but I was set up for 24/7. Customer service needed to call the site and let them know that I will be picking up the truck after hours. Besides that, no issues. Great experience.

Doug G.
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Absolutely nothing, the Wamego Location was excellent to rent from. Very kind and professional.

Grant K.
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Had a horrible experience with uhaul. this location is 45 min drive away from our house and after the move we ended up having to pay for extra milage. the location was in an antique shop with a computer to match and even though we pre checked in and paid it still took 30 minutes to get the truck.

jeff M.
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Joyce Smith was very helpful and pleasant to deal with. She answered all our questions which really helped us with our move. We would recommend JRS Furniture and Joyce Smith to anyone needing to rent a truck. Jeff & Lori M

Steven S.
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BECKY P.
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Gerald C.
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I can say that we were treated nice and courteous by the staff. I would recommend them to anyone interested in using u-haul

ROBIN R.
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So friendly and clean reliable equipment

JD J.
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Great people too work with.

Conrad C.
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Check tire pressure

Eldon D.
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No one was there, so called U Haul and dropped off the trailer. Like the location.

tim W.
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Great customer service.

Francis S.
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System was down at U-Haul. The very nice lady still made sure that we got out of there in a timely manner with our truck.

John E.
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Computer was down at this location and I had to self checkout with some difficulties...using my phone. Also the lights on the trailer were not working and the lady didn't know how to fix it and spent most of the day at a auto repair shop in order for them to solve the problem and I had to send an additional $277.21 to fix the problem that U-Haul should have fixed in the first place...I'm very disappointed in the lack of customer service!!!!

Eduardo G.
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Sandra P.
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Joyce is a very sweet lady.

RON E.
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James P.
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Keep longer hours on Saturday cause I work 60 plus hours a week and had to move all day on my day off. And I don't think anyone is better or above me bad business.

Garrett S.
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Not a lot of space, confusing to know where to go d/t it doubling as a furniture shop. The lady at the desk also seemed kind of confused.

Eldon P.
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Super nice people! However the equipment was not clean. Make sure you inspect the equipment you rent and inform agent on site of any problems. REMEMBER: Nothing is to small to point out.

Jonathan R.
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Dillon C.
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Email said ACE hardware in manhattan for pick up. So we showed up there and then were told we had to drive 20 minutes over to Wamego for pick up. We were never informed in anyway that that was where we needed to pick up the trailer.

Christopher G.
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Truck was very dirty on the inside. Something was wrong with the computer system and we had to wait around for about 20 minutes.

Conrad C.
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Great service

bill M.
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SANDY W.
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Bobby S.
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Mark M.
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Super convenient location that's attached to an antique furniture store. The owner was really friendly and easy going. I'll try to always rent from this location in the future.

Matthew C.
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Vicki C.
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Had a great drop location easy to find. Had the truck dropped off two days early with the fuel where it was on the contract.

Roger J.
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Stephen M.
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Very nice customer friendly.

Jessica K.
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The lady in Wamego was very sweet and helpful- she was the only positive experience in dealing with this company, completely opposite the jerks I dealt with in management and customer service. This was not the location I was told I would be picking up, it was over an hour away. It put me in a heck of a bind and Uhaul did nothing to help, nor did they care. I will NEVER use this moving company again nor will I recommend them to anyone else. Read the fine print!

lavour D.
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The Uhal agent was very user friendly.

STEPHEN D.
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Lawrence G.
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David P.
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Jennifer K.
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robert B.
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Sherry H.
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I had no contact as they were closed. It was an easy drop off however

shannon B.
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richard F.
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service is great!

RON T.
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You should compensate me for driving 20 miles to a pickup location. She had the fuel marked at exactly 3/4 tank when it was half way between 1/2 and 3/4. Paid extra $10 to reach the mark. Got screwed both ways.

Lola C.
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Place was closed when I dropped off truck.

Kenneth B.
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More parking..but ok

Lila W.
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The after hours drop-off process was easy to do and worked great!

Danielle F.
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Still a new process. Dropping off before your due-back time is difficult. I believe that should be looked at

patricia A.
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Duane J.
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Call ahead, it helps.

Rodney H.
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GALE C.
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It not the pick up or drop off location that is the problem, it is the roadside service.

James G.
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If pulling a car trailer, just make sure the driver knows about the trailer chains.straps, and fold over fender.

Michael T.
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Stan M.
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Neither I, nor dealer, could figure out how to adjust the side view mirrors

Jennifer H.
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randy K.
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Jo G.
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terry H.
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Dennis A.
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Friendly, helpful,

Lynda W.
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Rebecca B.
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greg W.
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I was very satisfied with the experience. When we needed to move the pick up date for a day earlier, they were very flexible in helping us to make it work.

Angie Z.
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Andrew D.
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John C.
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Denise W.
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David B.
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alan S.
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claudia S.
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Not a thing. Everything went well and very satisfied with truck, had boxes to use and the owner was extremely kind and helpful and enjoyed her professionalism. I will recommend this location to all who need a truck for moving.

KARL J.
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Karl J.
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Give rewards for kind friendly service!

Barb H.
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Linda S.
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Everything went wonderful and operator at JRS was above and beyond accommodating.

Eldon D.
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richard F.
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Nina W.
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Rachel P.
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Seth B.
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CHRISTOPHER S.
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No reviews have been submitted for this location.

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