Customer Reviews for Julies Floral and Gift
(U-Haul Neighborhood Dealer)

244 reviews

6146 S Livonia Rd   Conesus, NY 14435
(On Rte 15)

(585) 346-0090

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 3/6/2022 - 3/16/2022: Closed

Services at this Location:

Contact Us

(585) 346-0090

6146 S Livonia Rd
Conesus, NY 14435
(On Rte 15)

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 3/6/2022 - 3/16/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Had. Summer tires. On it. Washers. Water. Was frozen

CARLM V. 
Rating:
5.0

Customer did not leave a comment.

Paul M. 
Rating:
5.0

Customer did not leave a comment.

Eric W. 
Rating:
3.0

Uhaul sent me 45 minutes away to this location and I didn't know this until day of pickup. When I got there, it took an hour to get me the trailer because of billing. Owner tried uhaul/traffic who couldn't fix the problem so she canceled and served me as walk-in. Once I left I got a flat tire and because she inputted my information wrong uhaul/help was no help. I had to pay for a tire plug out of pocket.

KEVIN L. 
Rating:
5.0

Only issue was there was no windshield fluid.

Helena G. 
Rating:
5.0

Customer did not leave a comment.

Elliott S. 
Rating:
4.0

Julie hooked up the trailer for us and pointed out all necessary details. Very friendly person.

Trudy M. 
Rating:
5.0

Customer did not leave a comment.

JOHNCLARK W. 
Rating:
5.0

Julie was more than accommodating. She was able to get everything in place with a shirt notice. Thanks again!!!

ROBERTJ C. 
Rating:
4.0

Customer did not leave a comment.

Rachael S. 
Rating:
5.0

Customer did not leave a comment.

JULIELOUISE M. 
Rating:
5.0

Customer did not leave a comment.

Scott D. 
Rating:
5.0

Rented twice at same location.

FRANCISH T. 
Rating:
5.0

Customer did not leave a comment.

Coleen S. 
Rating:
5.0

Very nice people and they made pickup and drop off easy.

Joseph C. 
Rating:
5.0

Julie made it so easy to do. Everything went perfectly!

Cheryl M. 
Rating:
5.0

They were extremely helpful and efficient! So friendly! Made the process quick and easy.

Holly B. 
Rating:
5.0

Very Friendly and accommodating.

Greg B. 
Rating:
5.0

Customer did not leave a comment.

LISAANN W. 
Rating:
5.0

Nothing

NICHOLASPAUL F. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Julie was great, especially since she knew that we had to drive 35+ miles to her location to pick up the 26ft truck that we needed for our move. She had all of the supplies ready to go in the truck and made it easy for us.

Sheldon F. 
Rating:
5.0

Jackie in Conesus NY was great: friendly, informative and efficient. I will go to her next time.

kathleen S. 
Rating:
5.0

Through no fault of the pick up site the experience was horrible due to the uhaul site crashing. I had to complete the steps twice before it timed me out. We spent over an hour and a half on the phone with various people from uhaul before agent Justin was able to get us going.

Eric B. 
Rating:
5.0

Notify customers when their equipment is not available at a location more than a day before they move. Was very inconvenient driving two extra hours on moving day because my pickup location was changed last minute.

DANIELEDWARD S. 
Rating:
5.0

Very helpful, hooded everything up so I could leave.

ROGERDUANE C. 
Rating:
5.0

Customer did not leave a comment.

Brittania S. 
Rating:
5.0

Customer did not leave a comment.

GWENNCAROL F. 
Rating:
3.0

Customer did not leave a comment.

HARRYH H. 
Rating:
3.0

Customer did not leave a comment.

JAMESR SR L. 
Rating:
4.0

The owner of this location was helpful and helped to fix the mistakes of the person who was at the pick up location. They were knowledgeable and helpful!

Theodore C. 
Rating:
5.0

Customer did not leave a comment.

RYANREGINALD G. 
Rating:
3.0

Customer did not leave a comment.

Corey S. 
Rating:
5.0

Julie is excellent, friendly and very helpful. It was a bit of a pain getting a much smaller truck than I requested days ahead of time.

SAMUELEJ R. 
Rating:
5.0

truck needs a universal joint, front end work truck was all over the road, back door hardly opens and i hurt my back trying to open it. radio goes on and off when trying to use it. window has a chip in it.

DAVIDB P. 
Rating:
5.0

Customer did not leave a comment.

Christopher C. 
Rating:
1.0

Ask the customer before charging them extra amount of days where they've already requested for extra days to keep the truck & all the correspondence should be available to be read as a reference in case you need them which is all gone now & there is no way to cancel the free storage online it's just verbal which has no value as per CSR

ALI M. 
Rating:
5.0

Customer did not leave a comment.

Marilyn S. 
Rating:
5.0

Customer did not leave a comment.

Christopher N. 
Rating:
5.0

Customer did not leave a comment.

Deborah R. 
Rating:
1.0

The owner/operator was not wearing a mask, and there was no signage requiring masks or social distancing.

SETHDAVID Z. 
Rating:
1.0

There was considerable issues getting the truck share program to recognize my phone at the location

Richard C. 
Rating:
5.0

Customer did not leave a comment.

MARKALLEN H. 
Rating:
5.0

Great Service

ROBERTGRAYDON JR M. 
Rating:
5.0

Julie's Floral and Gift was a great location and proprietor. Highly recommended!

Cary L. 
Rating:
5.0

Customer did not leave a comment.

Joe B. 
Rating:
5.0

Lady was great, very friendly. Quick and easy rental and was surprisingly good on gas

Eric W. 
Rating:
4.0

Customer did not leave a comment.

JOSELUIS R. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Eric T. 
Rating:
1.0

At the reserved drop off location we found a hand written note to take the truck to a different uhaul, with address provided. Phone is disconnected. Second location 8.8miles additional, was rude when they called about the keys. When I tried to call back, I got answering machine that said for immediate help call the flower shop. Flower shop is closed for another 6 hours. Just got my invoice- charge tacked on for additional miles... 7.1 miles so I was under before getting rerouted. What a pain after a long day. Good thing we hadn't left our vehicle in Lakeville right? Next time? Penske

Shelia J. 
Rating:
5.0

Customer did not leave a comment.

Adam B. 
Rating:
5.0

Customer did not leave a comment.

DANIELF S. 
Rating:
5.0

Customer did not leave a comment.

JAMESHENRY J. 
Rating:
3.0

because of the thoughtfulness of the owner Julie. She put customer service first Inwasn't happy to have to drive 60 miles round trip to get truck, but she accommodated me in every way.

Deborah P. 
Rating:
5.0

Customer did not leave a comment.

GERARD L. 
Rating:
5.0

Everything went great Julie was remarkable!

ROBERTJ C. 
Rating:
5.0

Julie was nice and helpful. I asked her to compare if dropping off there or Hornell would be better which took a little extra time. In the long run, I opted for Hornell, which was about $25 more, to make it easier for my son. All around good experience.

DOUGLASP S. 
Rating:
5.0

Customer did not leave a comment.

Karen C. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Drop off location was easy to access. No issues. Overall the rental went very well.

C D. 
Rating:
5.0

I had a very great and friendly service would highly recommend this pick up place

Thomas L. 
Rating:
5.0

Customer did not leave a comment.

Matthew G. 
Rating:
3.0

Customer did not leave a comment.

STEPHEN J. 
Rating:
1.0

Called got both numbers provided by Uhaul. When called got voice messages and never returned our calls. Saw website and said “Closed” at 1:00. We got down there around 12:37. Julies Florist or something like that. Door was locked and a sign said “will return at 1:00”. We waited. Then called number again. This time voice mail said “out making deliveries “. So, we dropped off our trailer and decided to do online. Took forever due to area we were in did not have good speed. Anyway, we finally filled return online and took several pictures. I am sure the owner of the florist is nice and we are not rating her as she was not there. What was poor was the communication with this place.

David C. 
Rating:
5.0

Customer did not leave a comment.

Janine M. 
Rating:
5.0

Customer did not leave a comment.

JOHNF D. 
Rating:
5.0

Customer did not leave a comment.

Jason R. 
Rating:
5.0

Check in and checkout was quick. Dealer knew how to work system and info was explained clearly and politely.

GREGORYJ N. 
Rating:
5.0

Julie was very helpful and made the transaction quick and easy.

DANIELCHRISTOPHE D. 
Rating:
1.0

Person on site was not able to show me how to use tow dolly, which I had never used. She gave me a booklet and I sweat in the hot sun reading the instructions on how to get my car connected, while my movers waited on the clock for me. And she didn't wear a mask! I came from city to far out in the country and was extra careful but she did not seem to care.

John B. 
Rating:
5.0

The transaction and rental process was genuinely hassle-free. I had an issue with my move date due to heavy amounts of rain. The U-Haul customer service I received went above and beyond what I expected. In then end, an anxiety inducing day was a little bit easier because of U-Haul. Thank everyone involved very much.

JACOBGEORGE M. 
Rating:
5.0

I had a great experience and was very well helped i would recommend U-Haul to anyone

Thomas L. 
Rating:
5.0

Customer did not leave a comment.

Daniel T. 
Rating:
5.0

Nothing

Dianna D. 
Rating:
5.0

Pleasant and effecient.

dale D. 
Rating:
5.0

Customer did not leave a comment.

Dennis C. 
Rating:
5.0

Customer did not leave a comment.

jeffrey G. 
Rating:
5.0

Everything was perfect.

Gina M. 
Rating:
5.0

Customer did not leave a comment.

Steve B. 
Rating:
5.0

Customer did not leave a comment.

Randy P. 
Rating:
5.0

Customer did not leave a comment.

JOHN F. 
Rating:
5.0

Help location 's Internet connection/speed. Julies Floral was well versed on rental policies and explained everything required for the rental, also the truck and equipment were ready to go.

Mark J. 
Rating:
5.0

Customer did not leave a comment.

Dan C. 
Rating:
5.0

Awesome experience!!! Thank you so much for everything

Clifford A. 
Rating:
3.0

When I returned the vehicle I was told that the fuel leve was not as it was when I picked it up. I drove up to Rochester and back and put $20 of gas in it and I saw the fuel gauge was as it was when I drove off the lot, so I had to pay over $4 a gallon for maybe 3 gallons- which in the big picture is pretty picky and poor customer service imo.

Nelson J. 
Rating:
5.0

Great attitude and very accommodating

Robert C. 
Rating:
5.0

Nice customer service. Easy transition.

Ellen T. 
Rating:
2.0

Customer did not leave a comment.

Jason S. 
Rating:
5.0

Customer did not leave a comment.

Tom B. 
Rating:
5.0

Customer did not leave a comment.

Ron S. 
Rating:
5.0

Unfuck the idiotic non-reservation system and not change the deal less than 24 hours before the pick up. What absolute moron decided to keep this planning system in place? It's absolutely ridiculous that the company can't manage proper provisioning of equipment.

Sandra S. 
Rating:
5.0

Customer did not leave a comment.

Michelle S. 
Rating:
2.0

Charge what they say they are going to charge

Christine N. 
Rating:
5.0

I rented a Cargo Van, I was driving west to east first, then returning from east to west. A vehicle will always get better mileage going west to east, as opposed to east to west because airflow is almost always west to east, but the van took much more gas going east than the return west trip, this tells me although the gauge said the van was close to full, it was not! Everytime I rent from any major rental company this is the case, they get you for an extra $7-$12, I don't like this!!!

Lon K. 
Rating:
5.0

I wish I had just gone in to the shop to do the online process as the reception is low and it took awhile. The owner of the shop was helpful and let me know next time come in and she would do it over her internet connection.

Pamela I. 
Rating:
5.0

Great service! Thank you!!

Sedar N. 
Rating:
5.0

Julie is wonderful. She practically had the trailer hooked up before I could get out and help her.

David M. 
Rating:
5.0

Customer did not leave a comment.

Laura H. 
Rating:
3.0

Trailer had tires which were not even legal for travel.

Raymond M. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top