Me siguen cobrando en mi tarjeta recargos..debo ir alla para ver que pasa...ademas no te cierran la cuenta inmediantamente y 15 dias despues me siguen llegando cobros
LORENA G
Customer Reviews for KLN International Business LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
World-class customer service, I’m really happy with this team. They had what I needed and they were super friendly. I’m happy to give this place my business over and over again.
Jonathan CYou guys need to do a check the front terminals It makes a lot of movement left and right Probably you guys need to do a front balancing of wheels ok Many thanks Victor Velasquez
Victor VService fast
GIONANNY PThey are the best, excellent, I will continue using them
Noel AVery friendly and the service was fast.
CRISTIAN VThey are the best, I will definitely use them again.
Noel AI have been living in The Miami area for the past 6 years. I can tell you that the customer service I was giving has been the best in Miami. They were very understanding to what I needed to get done. Best best best people I have met thus far.
Glenn Sthe best I will rent it again
Noel ASigan igual
RICARDO MAll very good
PEDRO GExcellent service!
Raymond NThe best is the customer service, nice people, great location.
WILFREDO MThe van had some dents and scratches, but the rental process was easy. Their customer service was good.
Angel PGreat customer service hassle free
Miguel DMore trucks
Maikel GIt wasn't as expected, they even charged me for extra fuel when i put back the same amount of gas that was given to me. Almost $15 dollars extra on gas and extras with this rental when i was quoted for $70 on the customer service.
Daniel FSolo hice 3.7 millas Le hecho un galón de gasolina y me cobraro por combustible
SERGIO MOver charged and still unresolved. Called multiple times to speak with someone and they hung up because I don't speak spanish
Rachel SSúper
Reina BEl único problema fue la aplicación al momento de hacer la entrega me dio muchos errores. Al final la aplicación se cerró sola y espero que se haya completado bien todo el proceso
Jorge CVan was really dirty, especially outside, gas was at half tank and there were a couple of empty redbull cans in the cup holders
Alejandro BService was fast. Highly recommended
LORENZO GThe lock was broken, I had to left all the equipment in the front sit , I rented the truck with two furniture dolly , they didn’t have it ( U-Haul fault ) , I can recommend this place but I won’t recommend uhaul
AMILKAR JAll the equipment I rented was not in the truck and I was charged for it.
JoseManuel CThere was a bad door sensor and continuously making noise while driving and is really uncomfortable. It should be repair before renting the van again.
Maximiliano VBuena atención
CLARA BGreat service and team
ARGELIO LThe people at the store were nice and trying to be helpful but the van I rented was not there at my pickup time of 4:00pm, they called the person who had it and he said he was supposed to have it until 4:45pm and would bring it back at that time. This was not great since I had taken an almost 40$ uber to get to the store and didn't feel like wasting more monney to come back at 4:45 to get the van, this wouldn't had been as big of a deal if I had had some place to sit at the store and wait in the AC but since it's a shipping warehouse there was no AC or indoor waiting area so I walked to a McDonalds about 7 mins away to wait. I then arrived back at 4:45 expecting the van to either be there or close to being there, it was not, I waited in the heat and light rain until 5:22 when the van finally showed up. The place I was picking up the one piece of furniture I needed the van for closed at 6:00pm and I was panicking because it was at least a 30min drive to get there. Luckily the men at the warehouse quickly checked in the van from the guy and checked it out to me, they were very sorry even though I was almost in tears. Overall I had an anxiety/panic attack and the day was way more stressful than it should have been because the person before me wasn't considerate, nor planned the time they needed the van for correctly.
Catherine Cthe person who took care of my reservation of the truck, didn't explain about to go to the website online and they charge me extra$$ for no reason i will not recommend this place to anyone.
Diego GGreat customer service, easy pick up and drop off
Karina VI’m being charged double the amount in some places. I will be calling in the morning to sort it out. Truck was ok. Steering wheel was difficult to maneuver.
Roger FExcelente servicio
Vladimir Rthe location was OK at best. The truck was dirty, old and looking it was going to break in any moment.
RICARDO GBad attitude, fakes accident report…not good experience
EDUARDO VExcellent and friendly service.
JACINTO RExplain the tolls and deposit a little more at the time booking.
BILLY SNice customer service
CARLOS Mtodo el personal es muy amable, y profesional, sigan asi !
DANIEL GMe cobraron más dinero, pésimo servicio
Jose RNice people and service
JOSE AThe experience was very unpleasant because the exhaust pipe was incredibly load that gave me a headache. Also the wheels alignment was bad and I had to maneuver to keep the truck straight.
Emiliano PExcelente servicio
Maria C