Customer Reviews for Kaiser Sales and Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Kaiser Sales and Service

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Brian G. on

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Cynthia R. on

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JOE G. on

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Erika S. on

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eric s. on

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Rance and Russ are excellent representatives of the UHaul brand. My family have and I have been working with them for years and will continue to do so. You're lucky to have them.

Steve A. on

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Douglas M. on

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Tyler L. on

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Kaiser Sales is one of the best businesses to deal with. They are always friendly and a pleasure to work with.

Michael S. on

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Douglas M. on

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Jenny H. on

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The rental people at rice lake WI are great and wouldn't change a thing. However when we reserved a truck to pick up we wanted it in cottage grove mn. We settled for picking it up in hudson Wisconsin. Then I got confirmation from Hudson. And sometime after that it moved to rice lake, that is an hour and a half extra drive. Who is going to reimburse me for all the gas I had to pay to drive out to pick up the truck????? That is a horrible way to run your business.the guy making our reservations told us you where doing computer updates during business hours and was causing issues. Hint: dont do updates while your open. Do when your closed for the day. Maybe half these issues won't happen. Or it is the people in hudson not updating there availability. Which ever the reason it needs to be fixed. People shouldn't have to travel 2 hours away to get a truck when they have one reserved a half hour away. And the Wisconsin dispatched guy was an ass and very rude when I called to ask why it had been changed.

Mark P. on

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return site not open on weekends.

James S. on

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Clean cab and glass before each rental at the very least. Mirror on passenger side was loose and useless.

Katherine S. on

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The guys at Kaiser were very friendly and helpful. We were a bit apprehensive about pulling a trailer, but their expertise and reassurance helped put us at ease. Kaiser is where we will to next time we need to rent a trailer.

Life V. on

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Daniel B. on

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Randal M. on

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The staff at this location are very friendly and helpful.

DEBRA N. on

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Have truck available were requested and not send some where else. Was supposed to be able to get it in barron had to go outta,my way to get it from Rice lake

DOIUG M. on

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very pleasant people at site. drop-off was a breeze.

brian c. on

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Ronald C. on

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Mike R. on

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Robin K. on

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I originally rented at LaPointe Tires in Rice Lake. Someone at your corporation changed my reservation to Kaiser. I was not asked about this change nor was I informed. Went to pick up my rental and it wasn’t where it was supposed to be. Poor management at corporate level. This had nothing to do with local level.

Bruce W. on

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Helpful guys , highly recommend.

James M. on

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Greg P. on

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David T. on

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david w. on

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Brandon S. on

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Robert R. on

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Excellent service. Rented on line at 3 am. Truck was ready and waiting at 8:30. Great people to deal with!!

David B. on

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