Customer Reviews for K&D Auto Repair LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of K&D Auto Repair LLC

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Steve S. on

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Customer did not leave a comment.

RICHARD M. on

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Everything was just as it should be. Great experience!

Paul M. on

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The location service was great. The telephone customer service and traffic of U Haul was horrible. I waited on hold for an average of 15 minutes before being told the person on the other end couldn't help me and they would transfer somewhere for the same thing to happen. I requested and received no follow up. I was mislead and flat out lied too at various times. Horrible U Haul customer service through the U Haul customer service telephone numbers.

BRUCE J. on

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The process to rent the vehicle seems to be longer than it should, everything was fine but this was the only thing I could think of to pass along for improvement.

BRIAN S. on

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Emilie Q. on

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Andrew d. on

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steve y. on

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Super helpful counter guy!

Robert A. on

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Have local trailers at the Palmyra location, so one doesn't have a problem reserving one there. My online reservation bounce between Whitewater and Sullivan before the Palmyra agent was able to change my online reservation to his location.

Britt M. on

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I was completely satisfied with the service. I had reserved the trailer later in the day and ended up not being able to get it until the next day which was not an issue. The trailer was very clean inside and handled well for our move.

nikki b. on

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Need a jack on front of trailer to help with connecting and disconnecting it from a vehicle!!!!!!

CHRIS S. on

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I was charged fo cleaning of the outside of the trailer. This should be included. Especially after i was so patient during pick up.

Duane A. on

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The fenders were broken, the ratchets were very rusted and hard to use,

Duane A. on

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The trucks fuel level was lower than 3/8 when I asked if they could correct it they said no, I had to put an additional 15 dollars of fuel to put it where the paperwork said it was, the driver side mirror was broken in 4 pieces, the skirt on the right side was damaged, and something was wrong with the steering the steering wheel was far from straight to go straight down the road. Also I had to drive 45 miles to pick up the truck and 45 miles to get home from picking it up, by the time I got home the fuel gauge read 1/4 tank.

Richard P. on

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DENNIS K. on

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Jonathan S. on

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Karen O. on

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Drop off was after hours.

John G J. on

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Tim C. on

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Spencer V. on

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Next time when I make a reservation and get a guarantee email, make sure my uhaul is at the location I reserved it, not 40 minutes away. I was on a time crunch and had to drive 40 min there and back to pickup my uhaul that was supposed to be 5 minutes away!

barb g. on

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It was after hours when we dropped off, but I didn't hear if there was a problem with anything.