Customer Reviews for K&P Storage Solutions

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of K&P Storage Solutions

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Ronald C. on

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WILLIAM A. on

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Ian M. on

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Great Service!

Mark V. on

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K&P Uhaul in Renfrew is excellent!

Connie M. on

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Very personable and professional

MICHELLE G. on

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DENIS B. on

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ZABRINA F. on

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they were great to deal with, made me feel important. Very friendly and explained everything to me. Excellent over all :)

Connie M. on

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Very professional

PETER G. on

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Extremely helpful and knowledgeable. Thank you.

scott h. on

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SARA T. on

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Robert E. on

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Overall a smooth and easy transaction. Keith was very helpful, made sure our use of the trailer was problem free. We were able to pickup and deliver our dock with no worries. Rob

DANIEL R. on

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This was my bets U-Haul experience!!

joel h. on

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Cory D. on

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Nothing needed for improvement, excellent customer service and equipment.

Jennifer S. on

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maurice l. on

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No need for improvement. Always friendly and professional services . K & P demonstrates a high level of quality in services. A benchmark for competitors.

Michael K. on

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Great service. They made sure the lights were working and provided some WD40 to clean my corroded tail light plug.

ATTILA K. on

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RAY B. on

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ALWAYS an excellent experience. Equipment clean and ready. Friendly, efficient service.

Tim L. on

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Very friendly

CHRIS P. on

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MATTHEW B. on

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STEVE D. on

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Always a good location to rent from. Enjoyable experience.

BRUCE R. on

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MIKE F. on

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Always excellent service! Mike

BRUCE R. on

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BRUCE R. on

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BRUCE R. on

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larry g. on

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ROBERT T. on

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DENNIS B. on

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Manager was first class a real asset to your organization. Cheers

scott h. on

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Nothing, Keith was very helpful and was very impressed with his customer service. I will defiantly go back again no doubt.

JORDAN M. on

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WILLIAM A. on

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GREG L. on

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Excellent customer service very helpful and friendly will recommend for sure

Julie L. on

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Always great friendly service! Would highly recommend!

Jeff W. on

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The experience was very good the staff were very competent and friendly. This made for a very easy rental and return. This now my perfered location

lee g. on

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Amelie B. on

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The service over the phone is absolutely terrible. I honestly never want to deal with company again. You screwed me over big time at 9:30pm the day before my pick up. You waited till the last minute to tell me the location where I had booked was closed now on that day. I called and you shipped me to Pembroke... A 20 minutes drive away. Changed my pickup to 11:30am as I initially requested but fail to tell me that it was only open from 7am to 8am. The Pembroke location never bothered calling either. When I called in the morning you staff was not sympathetic at all. They refunded me the $50 and made me drive 3 hours to go get a trailer because I was left with no choice. You guys are selfish and do not care whatsoever about your client. Worst company to deal with by far. Thankfully the guys at the Renfrew location was nice but won't change my opinion about the overall company

patrick z. on

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Very friendly and again very professional the drop off was fast and easy thanks again

jeff h. on

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Great service, great prices. Good job!

ROB b. on

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Car hauler was old and tired but did the job.

Justina D. on

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john m. on

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Keith was the best. I would recommend Renfrew Uhaul to anyone

KEN C. on

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I have used this location several times and have never been disappointed with either the service or the equipment.

CRAIG B. on

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Friendly, helpful service. Would definitely use them again!!

HANSENS F. on

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JAMES D. on

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JOHN B. on

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Marc D. on

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Lorrain S. on

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Excellent service

SHEILA H. on

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Always get my Uhaul from this location. Service is awesome!

Marina W. on

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I was contacted promptly by phone by the manager of the location who assured me that the van I wanted to reserve was available and ready for pick up. He was also very helpful with other local information and very pleasant and helpful to deal with. I will return for sure when I have future moving needs and I will recommend this location to my friends and family. Many thanks.

Stuart A. on

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Ian M. on

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The owner of this u-haul business is very helpful

BARRIE N. on

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CLAY D. on

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Vehicle gas consumption was difficult to estimate.

Ian M. on

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HENRY S. on

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Robin M. on

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RON S. on

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they went out of there way for me.

Linah A. on

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The owner was incredibly kind and helpful. We really appreciated the excellent service!

SUNGWON L. on

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RAY B. on

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Always an excellent experience at this location.

Brian K. on

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Stellar service !

Eric M. on

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ALLAN B. on

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Keith always provides excellent service.

DUANE C. on

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I have rented from this location several times now. I have never had a problem at all. Staff is very friendly and knowledgeable.

CRAIG B. on

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Was a great experience, and I'll be back again!!

KEVIN O. on

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Pilon Funeral h. on

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Your company representative at this location was most courteous and very accommodating. Great fellow to deal with.

Katherine G. on

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DAVID Q. on

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You,s could do all the lifting while I watched ha ha ,it was a present experience using your equipment

ANDREA F. on

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Customer was extremely helpful and even showed me an alternate and faster route. Great service!

guil c. on

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I was suppose to pick up the truck in Petewawa, I was forced to travel 1 hr to get the truck and leave my car behind, I tack on 200 extra km, to get the truck and return to pick up my car????? not happy cost me extra in fuel and extra milage...not happy.

James Robert C. on

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Great... One suggestion... might be easier to collect vehicle full of fuel and return it full of fuel.... just eliminates guesswork.

Julie L. on

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Service was excellent! Highly recommend to anyone!

Stephen D. on

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Found the K&P Storage easily. The gentleman was waiting for us when we arrived.

SEAN A. on

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These folks were very helpful made sure that we had everything we needed and when it came time to hook up to trailer he was right there to help line it up and hooked up everything for us.. great people very easy going and helpful I definitely recommend them

patrick h. on

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WALLACE K. on

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Service was Excellent... Couldn't ask for nicer people to deal with...

Robert J. T. on

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JACKIE B. on

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We couldn't have asked for better service. Keith went out of his way to make it work for us.

Terry C. on

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PETER S. on

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kathryn B. on

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BERNIE M. on

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Not a thing...Keith was great!

JAMES D. on

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WAYNE P. on

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SHERRY H. on

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GCMR C. on

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Extremely nice people to deal with , very helpful and courteous Will always go back there for my rentals and recommend it to anyone

IAN A. on

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IAN M. on

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Jennifer C. on

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Everything was fast, simple and a good experience. Thank you!

RAY B. on

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Nothing! Excellent experience.

IAN A. on

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Stuart A. on

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PIERRE D. on

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Our location in Renfrew should be seated top customer service and be the benchmark for all your company at least in Ontario