Customer Reviews for K&P Storage Solutions
(U-Haul Neighborhood Dealer)

1,138 reviews

1563 Hwy 132   Renfrew, ON K7V3Z5

(613) 432-9249

Location Hours

  • Mon-Sat: 8:30 am - 5:30 pm
  • Sun: Closed
Special Operating Hours
  • 9/5/2022: Closed

Services at this Location:

Contact Us

(613) 432-9249

1563 Hwy 132
Renfrew, ON K7V3Z5

Services at this Location:

Location Hours

  • Mon-Sat: 8:30 am - 5:30 pm
  • Sun: Closed
Special Operating Hours
  • 9/5/2022: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Quick & courteous. Had me in/out in minutes. Thank you

David Z. 
Rating:
5.0

Customer did not leave a comment.

Zachary H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nidal C. 
Rating:
5.0

Keith went above and beyond to ensure I was on my way safely A really great experience

Michael R. 
Rating:
5.0

We HIGHLY recommend using K & P Storage facility for so many reasons. Firstly, Keith went above and beyond in renting us the storage space during covid to a family member that for health reasons had to move here to be closer to family from Northern Ontario without much warning. His compassion and promptness in having everything ready to his friendly smile and understanding made the move go so smoothly. The unit was very clean and we liked the idea that all furniture and boxes in the unit sat on top of pallet ( if you wanted them to) to prevent damage as we had the unit for two years. The rental rate, we thought was fair and at anytime we needed to go to the unit we had no problem getting into it, especially in the winter months with lots of snow. The compound is well lit with camaras everywhere. It was a pleasure doing business with you Keith and thank you for renting to us.

ROBBY P H.  |  Overall Experience 
Rating:
5.0

Excellent service well done

Paul C. 
Rating:
5.0

Excellent customer service, whole transaction was well handled.

Nigel C. 
Rating:
5.0

Customer did not leave a comment.

RYANPATRICK V. 
Rating:
5.0

No improvement needed keep up the great work.

David H. 
Rating:
5.0

Customer did not leave a comment.

Scheel W. 
Rating:
5.0

Customer did not leave a comment.

Craig H. 
Rating:
5.0

no comment

Michael C. 
Rating:
5.0

the gentleman was very helpful and incredibly kind.

Jeffery V. 
Rating:
5.0

Customer did not leave a comment.

Stan L. 
Rating:
4.0

Customer did not leave a comment.

SHELLYA P. 
Rating:
5.0

Excellent service Friendly, knowledgeable owner

David K. 
Rating:
5.0

Customer did not leave a comment.

Anthony W. 
Rating:
5.0

Customer did not leave a comment.

Shawn M. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

The only thing I can say about using the u HAUL is that when you pick up the truck the tanks should be full of gas so that when you return it, it is easier to just fill the truck back up to full then having to turn on the key and go back and forth to mAke sure you put the tank back to where you got it at. This was the most difficult part of the rental! It has been this way since I used to be a person that rented the U-HAUL out to people over 25 years ago and I am surprised that they have not made it easier for the customer when it comes to the gas part of the rental! That is the only thing I could say that I would like to see change!

Jonathan N. 
Rating:
5.0

If smaller vehicles are available, the option to switch to a smaller one on moving day would be good. (I recognize that it may not be possible on any given day.)

Allison A. 
Rating:
4.0

Customer did not leave a comment.

Dean Q. 
Rating:
5.0

Customer did not leave a comment.

Paul M. 
Rating:
5.0

Customer did not leave a comment.

Bernard C. 
Rating:
5.0

Customer did not leave a comment.

Brian W. 
Rating:
5.0

Great customer service. Will definitely rent from here again.

Jay S. 
Rating:
5.0

Nothing … thank you!

JACOB L. 
Rating:
5.0

Customer did not leave a comment.

Jamie M. 
Rating:
5.0

service was great and the owner very friendly,made the experience much easier!

Kyle M. 
Rating:
5.0

Service is always excellent there. My go to spot.

Rob M. 
Rating:
5.0

Always great service at this location

Michael D. 
Rating:
5.0

Customer did not leave a comment.

GLENN S. 
Rating:
5.0

Customer did not leave a comment.

Ken F. 
Rating:
5.0

This location provides excellent service and is easy to access. The operator is very courteous and helpfull. He maintains the equipment so it is always in excellent condition

Ronald W. 
Rating:
5.0

Customer did not leave a comment.

Brent J. 
Rating:
5.0

Customer did not leave a comment.

Ron S. 
Rating:
5.0

Spare tire for trailer had a flat

Fred K. 
Rating:
5.0

Great that they had a pickup truck, and very helpful service. Thanks!

Beth G. 
Rating:
3.0

Customer did not leave a comment.

Gerald P. 
Rating:
5.0

The service was excellent. Luckily an employee was there. I'm not a super technical person so I'm not sure how the sign in process would have worked via the mobile phone.

Todd S. 
Rating:
5.0

Have more half tons available

Mike A. 
Rating:
5.0

Customer did not leave a comment.

JERRYE C. 
Rating:
1.0

I think that therr is very little that can be aimprovrd upon keep up yje good inventory

Ronald W. 
Rating:
5.0

This guys amazing! He's so professional so helpful so understanding. He makes everything about the experience easy and stress free. I've never been to a uhaul place that was just so efficient until this guy. I'll never go anywhere else! Love this guy

Jenna P. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
3.0

Customer did not leave a comment.

George C. 
Rating:
5.0

Friendly service. Thank you.

Dan S. 
Rating:
5.0

The service exceeded all expectations!

ROBIN D. 
Rating:
5.0

Very friendly and knowledgeable service

George B. 
Rating:
5.0

Great service....

Rory S. 
Rating:
4.0

Customer did not leave a comment.

Kevin W. 
Rating:
5.0

Customer did not leave a comment.

Brent J. 
Rating:
5.0

Customer did not leave a comment.

Dwaine O. 
Rating:
5.0

Customer did not leave a comment.

MARKW D. 
Rating:
5.0

Customer did not leave a comment.

Rick D. 
Rating:
5.0

Customer did not leave a comment.

Gerald B. 
Rating:
4.0

Truck seats could have used a vacuum and vents were dusty. Truck bed was clean. There was a technical issue with the ‘front camera' and I could not see an odometer. Owner was very pleasant and helpful. Had trouble checking in after hours. The call centre showed location was several 'miles' away when I was parked in front of the office. Call centre person was helpful.

Jennifer H. 
Rating:
5.0

Excellent customer service.

BRUCEE R. 
Rating:
5.0

Customer did not leave a comment.

Paul V. 
Rating:
5.0

Customer did not leave a comment.

Jason F. 
Rating:
5.0

Customer did not leave a comment.

Jessica F. 
Rating:
5.0

Customer did not leave a comment.

jennifer H. 
Rating:
5.0

Exceptional service from Keith at this location. I have been a Uhaul client for many years and each dealer has its own ways... I have now rented from this dealer twice and the service is beyond reproach.

Martin L. 
Rating:
5.0

K&P was amazing, if I ever have to rent again this is the only place I will go to.

MICHAEL B. 
Rating:
5.0

everything was great!

Kevin O. 
Rating:
5.0

Customer did not leave a comment.

PAUL V. 
Rating:
5.0

Customer did not leave a comment.

CAMERONJAMES S. 
Rating:
5.0

Customer did not leave a comment.

JAMES R. 
Rating:
5.0

Excellent and fast service, very polite and professional, answered all questions and made my renting process very easy. Will reccomend this rental facility, and will be useing the same rental place with any further needs that i have. 10/10 customer rating.

Adam M. 
Rating:
5.0

Great friendly people….good location…no improvement necessary.

Marc S. 
Rating:
1.0

The reason this was a poor rental experience, is that when booking a final price was quoted to me. I was not at all made clear, that additional charges would be added. Thais is bad business practice!

LAYLA-JEWEL C. 
Rating:
5.0

Customer did not leave a comment.

Helen W. 
Rating:
5.0

Customer did not leave a comment.

JOSEPHMJ D. 
Rating:
5.0

Keith was fantastic, helped me set everything up ans was super patient when I didn't have a certain part and needed to venture out to get things sorted. Couldn't have been a better experience.

CHRISTOPHERJOHN M. 
Rating:
5.0

ALWAYS had good service at this location. Been lucky to get size of truck or van I need, when I need it.

Carl M. 
Rating:
5.0

Customer did not leave a comment.

SLVIOF B. 
Rating:
5.0

Nothing

BRUCEE R. 
Rating:
5.0

Great service, met my needs in a friendly professional way, promptly.

MICK M. 
Rating:
5.0

Great service at this location-this time and every time. Thank you!!

Michael S. 
Rating:
5.0

Customer did not leave a comment.

BARNABYG H. 
Rating:
5.0

Customer did not leave a comment.

Gerald S. 
Rating:
5.0

Customer did not leave a comment.

Megan L. 
Rating:
5.0

Customer did not leave a comment.

Joe W. 
Rating:
5.0

Customer did not leave a comment.

Morgan C. 
Rating:
5.0

Customer did not leave a comment.

Henry J. 
Rating:
5.0

Excellent everything. Owner is the best!

RICHARDI B. 
Rating:
5.0

It's my favourite U-Haul location; friendly service all the way around.

Nancy T. 
Rating:
5.0

Thank you

Beverly K.  |  Overall Experience 
Rating:
5.0

All great service from this location. No idea how if any way service could be improved.

Bernard C. 
Rating:
5.0

Customer did not leave a comment.

JUSTIND V. 
Rating:
5.0

Thank you excellent customer service

ROSANNE S. 
Rating:
5.0

Very nice owner service was great I would recommend this location anytime... 5 stars

Michele S. 
Rating:
5.0

Customer did not leave a comment.

ROBERTJ D. 
Rating:
5.0

Such a great experience with this location owner a pleasure to deal with and always super accommodating.

Miranda E. 
Rating:
5.0

More small vehicle - pickups - available.

Cynthia G. 
Rating:
5.0

Customer did not leave a comment.

Joan B. 
Rating:
5.0

Customer did not leave a comment.

teri R. 
Rating:
5.0

Excellent

Gary C. 
Rating:
5.0

Customer did not leave a comment.

Tanner B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joan B. 
Rating:
5.0

This location is always well equipped and ready to meet our truck/va/trailer needs. Customer service is amazing 👏

Randal B. 
Rating:
5.0

Excellent service from K & P, highly recommended. Thanks!

Robert M. 
Rating:
5.0

Everything was great...good service, explaining all the details of the rental fees and insurance....very helpful and accommodating.

Wallace B. 
Rating:
5.0

Not a thing. Excellent service! Very informative and efficient. Truck ready for pickup as per scheduled time. Completely satisfied, would definitely recommend to everyone! Thank you!👏👏

JOHN M. 
Rating:
5.0

Great and friendly experience. Has been for 35 yrs.

Brian H.  |  Overall Experience 
Rating:
5.0

An A-1 storage facility with great access.

Greig G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lee G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Connie G.  |  Overall Experience 
Rating:
5.0

best place for storage keith is very helpfull and friendly i would so recommend k&p storage

Paul T.  |  Overall Experience 
No reviews have been submitted for this location.

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