Customer Reviews for Kar Toyz

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Kar Toyz

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Jeananne M. on

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marselle O. on

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the service peoples was great

Denismar F. on

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Bryan L. on

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Micah J. on

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This was convenient and friendly helpful personnel. No suggestions for improvements. thanks.

Jeff K. on

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Charles M. on

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chris E. on

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Matthew G. on

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I didn’t receive a call from them until the day of the pick up. They closed before I got there. A different location that was open later would have fit my pickup time better. I am very familiar with your trailers, so hooking up wasn’t a problem, I told him if he needed to leave it was ok, but then I didn’t get my furniture pads that way either. The trailer wasn’t dirty, but hadn’t been swept out either. It all worked and he did give me the small town trust which I really appreciated, but missing part of the order and not getting confirmation right away was a bit tough. We were 7 hours from the pick up location so my options became limited.

Rosa B. on

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JOHN W. on

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Most excellent facility & very helpful staff.

Courtney S. on

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Received great customer service!

Bryan L. on

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GERRICK C. on

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Leonard W. on

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robin S. on

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thomas K. on

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The team at this location is very friendly and helpful! Thanks for all your help!

bruce K. on

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I tried calling the location multiple times on Friday and Monday. Noone answered the phone or the voicemail was full or it beeped like a fax machine. I dropped off the truck the night before it was due, but it wasn't checked into their system until after I called them the next day after my checkin deadline. The guy there working on a car in the lot was nice telling us where to park the truck, but noone else was helpful or inviting. Uhaul corporate couldn't get in touch with this place either.

Tammi G. on

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tommy S. on

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phil C. on

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Joshua K. on

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Andrew D. on

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The only comment is Great Service . Thank you

john F. on

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Timothy S. on

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david W. on

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Chris F. on

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Mohsen M. on

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It was the worst experience of all time with any equipment rental company. I have already called customer service and am waiting for an email from a manager.

Mitchell R. on

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Paul E. on

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Teresa L. on

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Uhaul customer service was the worst experience ever. I called three times before someone could tell me where to get the truck. I was on hold a minimum of 14 minutes each time. Then MTC salvage in Eastanollee setup the pickup as round trip to Athens and back to Toccoa. I specifically told them one way. Then when I called uhaul to straighten that out there was another 15 minute wait. But the lady was very nice. I asked if there’d be a refund since I only went one way and of course there wasn’t. I put 70 less miles on the truck than I pd for. Except for MTC salvage, pickup places aren’t your problem. You need to hire some folks in customer service. I’m just glad we have a local Penske location nearby.