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robert c
Customer Reviews for Karls Hardware Boron
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Super friendly very professional had me in and out fast getting and returning truck
thomas dYour representative, Justin, is top notch! His knowledge and help, made everything easier!
Earl LNothing it was fast and accurate
Crystal PWonderful customer service! Thank you Karl’s Hardware!
BRENDA FThey were helpful and and friendly. They made sure I had just what was need.
Eugene WGreat people working at this location.
Kenneth GThe only complaint I have is that it took over 30 mins for them to check out the truck before clearing that everything was ok with it. Prior to returning the truck to this location, I tried to do the fast online return but it wasn't working right.
Diane WCamryn and the other staff were extremely helpful and patient with an issue that arose. They treated me like I was their best friend. Amazing experience, thank you!
Geoff BPhotos of the truck should always be up to date when somebody turns in a truck. And an employee should always take you out to the truck so they can note damages. The damage on my truck was so minor in looks that I figured that it wasn’t a big deal and that’s how they rent it out to people. And it was the OWNER at the Sunol location helping me. I had no idea I was being scammed.
betsy h