The person in the gass station said without any courtesy nor smile. Handle everything outside!!Cheuk lun I.
Customer Reviews for Kash Petroleum Inc
(U-Haul Neighborhood Dealer)
San Leandro, CA 94579
(Chevron - Extra mile gas station)
Services at this Location:
- Mon-Fri: 8:30 am - 12 pm
- Sat-Sun: Closed
Special Operating Hours
- 4/16/2021 - 5/12/2021: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Robert M.
Customer did not leave a comment.Alan D.
Customer did not leave a comment.Shanika P.
After making a phone reservation, at the pick up location I spent 11/2 hours on the phone to get the code for the key lockbox. Spoke to 4 people on the phone at UHaul and no one could find my key box code except the final scheduler- Crystal (thank you Crystal!). The system had my cell phone and email mixed up with someone else's and the computer wouldn't release my code. Then another 45 min to check back the van-VERY stressful- as we were taking the flowers to a wedding. ! would NOT suggest picking up U-Haul vehicles off site- it was SLOW, confusing, the computer system gets stuck, the U-Haul operators can't get info off the website and no staff on site to help. Was not a good experience.Joyce K.
It was my very first experience renting without having a real person. I had to do all procedures through chatting with an agent which took forever due to the fact that WiFi issues in that particular spot where l wanted pick up the truck. It took an extra hour till l could start renting it which was unexpected as well as unpleasant experience. I wouldn't recommend if you're not familiar with this procedure. Thanks.Shinji N.
Customer did not leave a comment.Aaron W.
Terrible experience!!!! Your customer service team member at your 800 number was the only helpful person encountered on this trip. I've always used U-HAUL and I was shocked by this experience and will consider another rental company for future rentals which will be many with two college aged kids.Susan C.
This location is very bad. No one answer the phone all the time.zhao G.
Site required electronic check in and code for pick up (it took longer than expected) then again, furniture moving dollies and protective blankets were required but were not loaded into truck; at return, the electronic returning system was not workingAlfonso D.
The lock on the truck was stuck and when I called, the guy blew me off and laughed at me when I told him the lock was stuck. Made me feel like I was inconveniencing him. I also reserved a dolly and there was no dolly in the truck. No where does it say that that locations does not have a dolly. Thankfully I wasn't charged. Also, the gas tank was not full at all.Morgan P.
Customer did not leave a comment.john L.