Customer Reviews for Kentuckiana Motorsports
(U-Haul Neighborhood Dealer)

14 reviews

3946 Cane Run Rd   Louisville, KY 40211

(502) 515-0139

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(502) 515-0139

3946 Cane Run Rd
Louisville, KY 40211

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Frank Z. 
Rating:
3.0

The checking out equipment when we got there took about 1 hour to complete the pickup process and put us behind on the move about an hour. I wish we could have completed the information part before we got there then all we had to do was request a code for the key box.

Lolita G. 
Rating:
3.0

The location was far from my home and not the location I had specified when I reserved the truck. I had also reserved an appliance dolly and 2 dozen moving blankets - none of which were with the truck.

Gregory B. 
Rating:
5.0

You all were great. Thanks for going above and beyond to help me with my tow.

Lorrie R. 
Rating:
5.0

Es mi opinión está muy caro el costo de la renta yo rente para 6 horas de viaje y pague $835. El personal que me atendió tanto para recibir el camión y entregar fueron muy profesionales.

SHUKRI H. 
Rating:
1.0

I was informed via phone call day before my scheduled reservation pickup that the truck I reserved would not be available and I would have to drive 30 miles to another state to pick up. Upon arriving at that location I was exposed to the most rude, unprofessional person I have ever had contact with that they did not have the truck I reserved available. I had to drive 15 miles to the next location to pick up the truck. We were under stringent time constraints with friends and family waiting to help. The employee was ZERO HELP and a very bad representation of UHaul. I'll choose another company for future needs.

Kimberley G. 
Rating:
4.0

What's this 20.00 fee

Greg P. 
Rating:
5.0

Customer did not leave a comment.

Linda E. 
Rating:
5.0

Customer did not leave a comment.

Kevin D. 
Rating:
4.0

The original location on Bardstown Road was gravely understaffed the day I picked it up. The one staff member working clearly didn't have a clue what she was doing. Line did not move at all the first hour (literally). Other customers got irate. Once additional staff showed up the line moved but I still had to go to the different facility to pick up the trailer, despite having a reservation. That facility, Kentuckiana Motorsports, was fine. They had the trailer and no line.

david T. 
Rating:
5.0

We were not sent any notice that our pick up and drop off locations had changed. Neither by email nor text were we contacted. We arrived in Jeffersonville IN to pick up the vehicle which we were told was not there. We had 30 minutes to get assigned location before it was given away. We were 30 minutes from the location so thankfully we arrived in time. The rep at Kentuckiana Motors was excellent.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

My pickup location was changed from my initial location for pick up.

Charles B. 
Rating:
5.0

Customer did not leave a comment.

Christopher S. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top