Customer did not leave a comment.William H.
Customer Reviews for Kikos Kountry RV
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very helpful and understanding of my needs. ProfessionalMorrisa P.
The employees were very friendly and knowledgeable. Made me feel welcome.Harold H.
Customer did not leave a comment.Samuel S.
This location did not have the dolly that I reserved I after bringing this to their attention via phone call and getting swapped around to differnt departments and having the phone system automatically hang up on me I drove back to the location to get a dolly. having them tell me they do not have a dolly and if I would like a dolly I would have to travel 25min our of the way one way then back to my home it would effectively take an hour out of my day on top the 30 min wasted for them to decide there was nothing they could do about the dolly being missing it is already on my invoice and paid I asked how this happened when I scheduled the truck last week the associate then told me it was a uhaul problem not there problem because they submitted inventory last week showing they did not have one. while doing this an rv sales associate steps in and tells me to hit the road and there is nothing they can do as it is uhauls fault and not there responsibility to check for equipment prior to giving it to a customer. I then left with no dolly after paying for a rental to just purchase a dolly to try and stay closer to my original moving time line that I'm currently already behind at this point after having multiple associate get frustrated after trying to hold them accountable for the equipment I rented and never receivedBRADLEY H.
No complaintsLouis M.
Well doneRodney R.
Customer did not leave a comment.NICHOLAS O.
Super helpful and considerate! Cindy was terrific!BRANDON M.
Everyone was very helpful and so nice I seriously don't think anything needs to improve.. it was so easy and fast ..I will recommend this location definately.leslie E.
Cindi is well versed with the U-haul equipment and has some of the best qualities representing the U-haul customer service initiative.Kenneth T.
Customer did not leave a comment.Skylar G.
Verify with the location what equipment is available prior to booking it. I requested a dozen furniture covers but they only had 5 and also needed an appliance dolly but when I showed up there were none available.Kyle W.
Cindy was just terrific and helpful.Luis G.
Process to long just to drop offmichael L.
The customer rep was friendly and personable.LUIS G.
Customer did not leave a comment.MONTY H.
Customer did not leave a comment.Jesse P.
Customer did not leave a comment.Darrell P.
Customer did not leave a comment.SHANA L.
I was frustrated with this location because there was no after hours drop off and I sat on hold for 30 minutes trying to contact uhaul but never was able to get in touch with someone. I ended up having to keep the truck and bring it in the next morning which was very inconvenient.JENNETTE H.
Customer did not leave a comment.Russell D.
The GPS mapping location was off. Once we found the location it was perfect!Debra D.
Customer did not leave a comment.DANIELLE T.
Actually have the truck I reserved. I did get upgraded to a larger truck, but it's way more than I needed.ROBERT S.
Customer did not leave a comment.RONALD C.
Customer did not leave a comment.Sara M.
Customer did not leave a comment.Brian S.
Really easy and convenient.NOAH P.
Customer did not leave a comment.CORY F.
When selecting the drop of location it would be helpful to know they do not have an after hours drop off. I could have taken the equipment back early however i had to take time off work because i was not aware this location did not have after hours drop off.Robert D.
Very good and helpful service. ThanksDANIEL K.
Customer did not leave a comment.Marc M.