Customer Reviews for Kinfolk Co Op & Variety
(U-Haul Neighborhood Dealer)

155 reviews

1471 N Main St   Marion, NC 28752

(828) 652-9837

Hours

  • Monday
    Closed
  • Tue–Sat
    10 am–4 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(828) 652-9837

1471 N Main St
Marion, NC 28752

Services at this Location:

Hours

  • Monday
    Closed
  • Tue–Sat
    10 am–4 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

GREAT PEOPLE - will do buiness again with them !!!!!

Kenny S. 
Rating:
5.0

Customer did not leave a comment.

Linda L. 
Rating:
5.0

Customer did not leave a comment.

Connor B. 
Rating:
5.0

The Uhaul web site needs work.

Lewis G. 
Rating:
3.0

Customer did not leave a comment.

DANIEL C. 
Rating:
5.0

Customer did not leave a comment.

FRANK M. 
Rating:
5.0

Customer did not leave a comment.

WESLEY H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL L. 
Rating:
5.0

Customer did not leave a comment.

Alan L. 
Rating:
5.0

Excellent service,first time renting will rent from uhaul again and definitely from Kinfolk

Brian S. 
Rating:
5.0

Customer did not leave a comment.

JASON R. 
Rating:
5.0

Good, although we did have to wash the back out before we loaded our belongings. It looked and smelled as if someone spilled that blue portajohn stuff in the back, and it was caked in the cracks of the floor.

Mercedes W. 
Rating:
4.0

It was a drop off, I did not meet personnel.

Curtis L. 
Rating:
5.0

Great service. I have rented several sizes of trailers from Kinfolk. I highly recomnend Kinfolk.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Kurtis T. 
Rating:
5.0

Customer did not leave a comment.

JASON R. 
Rating:
5.0

Customer did not leave a comment.

LOIS T. 
Rating:
5.0

Customer did not leave a comment.

ROGER F. 
Rating:
3.0

The drop-off location was closed on Sunday when I dropped off. Also, there was a LOT of confusion over the drop-off location. When I made the reservation over the phone, I shared my desired drop-off location BUT was told to finalize that when I picked up the trailer. At the pick-up location, they could NOT find the location in the system that I had previously contacted to confirm. After leaving with the trailer, I received a text saying to drop-off in Mars Hill, which is WAY out of the way for me compared to the Marion location requested. I called again and had the drop-off changed to Marion (1471 N Main St) ... and received a confirmation text. Then 2 days after I returned the trailer (and emailed Service@UHaul.com the details and pictures as evidence), I received a message asking when I was going to return the trailer and then telling me I returned it to the wrong location and there could be a "significant fee" (which there wasn't). My recommendation is to finalize the drop-off locations when the reservation is made, either on phone or online.

Jerry C. 
Rating:
5.0

This group was great. Uhaul sort of sucked the entire time.

HAYDEN G. 
Rating:
4.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Super nice folks and had answers to all my questions. They had what I needed, took payment conveniently, and returning was a breeze. I will definitely go back to them for all my Uhaul future needs!!

Andrea P. 
Rating:
5.0

The staff were very friendly. I would recommend this location to anyone interested in renting a uhaul

JASON C. 
Rating:
5.0

Customer did not leave a comment.

Christopher W. 
Rating:
5.0

Awesome service

brian R. 
Rating:
5.0

Customer did not leave a comment.

Bethany M. 
Rating:
2.0

The business was not open do to limited store hours. When I call the Uhaul phone number I was on hold for over and hour. When I tried the live chat I was on hold for over 45 minutes and got not response after the 45 minutes

Guy W. 
Rating:
5.0

Customer did not leave a comment.

Joseph G. 
Rating:
3.0

Equipment great but computer check complicated and unclear.

henry P. 
Rating:
5.0

Customer did not leave a comment.

JASON C. 
Rating:
5.0

This rental location was very helpful and made sure I had everything I needed. I would recommend this rental location to anyone needing their services.

Mitchel M. 
Rating:
3.0

Customer did not leave a comment.

William O. 
Rating:
5.0

Great folks

Jim P. 
Rating:
4.0

Customer did not leave a comment.

Jeff G. 
Rating:
5.0

Excellent people to work with. Very friendly and helpful. Went above and beyond to meet my needs

Linda C. 
Rating:
3.0

I was charged a cleaning fee for a vehicle that was filthy when I picked it up

Chandler G. 
Rating:
4.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

BERNARD S. 
Rating:
4.0

Customer did not leave a comment.

steve M. 
Rating:
5.0

Customer did not leave a comment.

Steven A. 
Rating:
5.0

Nice people to deal with.

TIMOTHY R. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

MITCHELL S. 
Rating:
5.0

Helpful friendly staff

Erik B. 
Rating:
5.0

very helpfull they went above and beyond

GLENNSCOTT K. 
Rating:
5.0

Cool place... Very friendly..

TIMOTHY R. 
Rating:
5.0

Having found exceptionaly hospitable and prompt, friendly service unlike that from anywhere else I've done ental business, I would have to say that there is not any room for improvement because these people are great!

ERIC S. 
Rating:
5.0

Customer did not leave a comment.

CASEY C. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM P. 
Rating:
5.0

Customer did not leave a comment.

GARY A. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

Staff was very helpful and went the extra mile!

Keith B. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
3.0

Very slow in cking you out w\trailer!

wanda L. 
Rating:
5.0

Customer did not leave a comment.

GLORIA A. 
Rating:
5.0

Great people

David P. 
Rating:
5.0

Nothing, it was fine.

COLEMAN D. 
Rating:
5.0

Customer did not leave a comment.

Wesley H. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN B. 
Rating:
5.0

This location was very helpful and accommodating. Will definitely use this location again in the future.

MICHAEL S. 
Rating:
5.0

Best ever UHaul store. So friendly and helpful. Quick in and out.

HUGH F. 
Rating:
5.0

Customer did not leave a comment.

Christopher L. 
Rating:
5.0

Very friendly staff

Sue B. 
Rating:
5.0

Customer did not leave a comment.

Daryl M. 
Rating:
5.0

Confusing when returned as couldn't figure out how to set up u-Haul account. Called and was 61 min call back time. Received a call, but then hung up…happened twice.

WILMA M. 
Rating:
4.0

Customer did not leave a comment.

Nathan A. 
Rating:
5.0

Customer did not leave a comment.

JACK K. 
Rating:
5.0

Customer did not leave a comment.

Chad T. 
Rating:
5.0

Customer service was exceptional

Jeff W. 
Rating:
5.0

Thanks

Cameron R. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW H. 
Rating:
5.0

Customer did not leave a comment.

Jason C. 
Rating:
3.0

Customer did not leave a comment.

LORI R. 
Rating:
5.0

Best service .. thank you for saving me money

ANGELIA E. 
Rating:
4.0

Wish there was a rating system of like 1 to 10.....would give them a 9! They were EXTREMELY helpful and accommodating!😉 The steep driveway was really the only negative, and they can't do anything about that! That's often just part of being in the mountains!😁

Christian S. 
Rating:
5.0

These folks were great

John S. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS S. 
Rating:
5.0

Customer did not leave a comment.

Hugh F. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS S. 
Rating:
3.0

Customer did not leave a comment.

Vicki M. 
Rating:
5.0

This place was excellent

ASHLEY S. 
Rating:
5.0

Customer did not leave a comment.

WILLIAMBRADFORD N. 
Rating:
5.0

Not a Thang best place u can go an be treated kindly an get anything u need

John R. 
Rating:
5.0

It was like been with family the way I was taken care off.

Thomas V. 
Rating:
5.0

The staff at Kinfolk were amazing. Super helpful with all questions and very understanding and sympathetic to our situation. Would recommend them to anyone.

Chelsea B. 
Rating:
5.0

Great customer service.

Leora M. 
Rating:
1.0

Truck was 5/8 full when I picked up. I filled up to 6/8 full when I returned and was charged $6 for gas!!! Seriously?

Carl D. 
Rating:
5.0

Customer did not leave a comment.

SCOTT K. 
Rating:
5.0

Customer did not leave a comment.

Jessica F. 
Rating:
5.0

Customer did not leave a comment.

MARK F. 
Rating:
5.0

Best Uhaul in Marion

JASON C. 
Rating:
5.0

Great experience! Good equipment from good folks.

DOUGLAS S. 
Rating:
5.0

Customer did not leave a comment.

WESLEY H. 
Rating:
5.0

Customer did not leave a comment.

Abraham W. 
Rating:
4.0

Customer did not leave a comment.

Timothy E. 
Rating:
4.0

Customer did not leave a comment.

Tyrus H. 
Rating:
5.0

Customer did not leave a comment.

Randall R. 
Rating:
5.0

I am happy with this Old Fort location. Very friendly staff! However, the One Stop Shop in Shelby, NC I am very angry & upset with. See comments in their section below... Sincerely, Jennifer Serio

Jennifer S. 
Rating:
5.0

Customer did not leave a comment.

mike T. 
Rating:
5.0

Friendly environment & staff

frederick B. 
No reviews have been submitted for this location.

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