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John S
Customer Reviews for Kittods Mobile Detailing LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was great! Pickup and drop-off were smooth. I highly recommend Kittod’s.
Jessica MAgain very friendly and helpful.
tony pThis location is fantastic and is the only one I prefer to do business with. The owner is very nice and quickly processes my rental every time.
Roger SKeep my location where I contracted and do not change to another location and different equipment than I need.
William RChris is very accommodating every time I need a rental. He even met me on a Sunday (when he is closed) to allow me to pick up a trailer. Thx Chris!
Mike SThey were very professional and very helpful. We would definitely do business with that location again.
FRANKLIN'S COutstanding last-minute service and help. I could not be happier
Kevin BThere is nothing that needs improving.
Craid CContinue the great work. The truck performed like a brute. Got the move done on a budget. Also, your work looks like you do great detailing. I hope you make a custom four wheeler sometime.
Neil MDrop off after hours. Saw no one.
JAY CEverything works easily , smoothly, and efficiently for the customer. Chris does an outstanding, friendly, pro job! Bill Rodgers, Waynesboro, Va
William RPlace was not opened when we dropped off the truck and trailer. Someone could have easily stolen the trailer as it is not locked to the truck. Also, the key drop box could easily have been broken into allowing for the trucks to be stolen.
Randolph Camazing customer service!
Christina MThis is a small location, but still easy to use. For drop-off, the lot is very open and clear on the left side. The Owner was not present during usual business hours, perhaps because I arrived earlier (9AM) than my scheduled afternoon time. Another employee on site could not receive the truck but said the owner would be back "soon". I did not wait. The mobile check-in was easy and straight-forward.
Bill EI could not be more pleased with Kittods' help and ease in doing business with them for my U-Haul rental.
Penny FI can't see anything that would need to be improve . You couldn't ask for A better place. This location takes care of their customers . They were the ones that made you feel comfortable in a time of need . In my eyes they are number one...
Barry BSince I arrived, it didn't take me long to greet me, ask me, how could you help me very courteously, Thanks.
JONATHAN VI do not have a smart phone. The check-in was completely done by smart phone because the location had no attendant. Just by chance my ride home had his smartphone. Otherwise it would have been a big problem for me.
Gregory GDon’t need improving. Customer service was excellent.
Brenda HBrakes on truck where shot truck roof leaked which soaked alot of my stuff. And truck didn't want to start back when turned off.
Gary MFriendly and courteous personnel. Great customer service.
Modesto DCustomer service was excellent. Everything was done as promised. Would highly recommend.
Larry BChris was awesome, simple in and out!
Susan SGreat location, friendly service. Highly recommend
Cody RKeep up the extraordinary professionalism. Great customer service.
Juan MWhen I called around town there were no uhauls available in such a short notice. But when I called Kittods they had a truck that day and the perfect size that I needed. Very quick and easy to rent. Very much appreciated!! Thanks again, Kitty Monterrozo
KITTY GThe wrong vehicle keys were placed in the box for my rental. Had to engage Uhaul and create a brand new reservation over the phone. Not ideal.
ROBERT HI know they have no way of knowing when I drove the vehicle, but of the 120 miles that I put on it, only 40-50 were on the weekend, but because I rented it on a Friday (I returned it the following Wednesday afternoon), it made all the miles the weekend rate. Again, they have no way of knowing, but it was a little frustrating.
MERETTA HHave the correct key, to the assigned truck available after hours. Tired texting the number on the building sign, no response. Took 1hour to talk to someone at uhaul to correct the error.
Kirk HYour associate Simone is thoroughly professional and courteous, and utterly charming, even at 7:00 am on a Saturday! And unlike the last place from which I needed to rent a vehicle - who charged me for an extra day I didn't use and didn't ask for - the actual price came out slightly lower than the estimate. What a pleasure doing business! We'll be back!
John HTruck was dirty. Found trash and a dead frog in the truck.
Keisha WNothing. The service was top class. We would use this location for all our hauling needs.
TERRI WI waited 20 minutes for approval to take my truck. Would like to see this quickened in the future
Krystian RExtremely professional, courteous and helpful.
Stephen OJust needs to fix the one racket it was very rusty and didn't work properly
barbara dThe after-hours web-based drop-off process is buggy -- the site told me it couldn't access my location, despite the fact that my web location services were on. This CANNOT happen when U-Haul is sending people to 3rd party drop-off sites that may have shorter hours. I'm grateful that the folks at Kittods were able to process my drop-off with no issues despite the fact I was unable to submit an after-hours drop-off report because U-Haul, yet again, let me down.
Aaron WOwner and daughter did fantastic job!
Michael CHave a working printer.
Franklin MEasy transaction. Chris is top notch.
Susan SGreat experience, professional, courteous staff. Highly recommend.
DANIELLEE FNot a thing 👍🤗
Mark VIf using an business other than u-haul, have a person available to assist in return procedures. Had to search for help. Seemed inconvenienced to help
Juan S