Initial drop off was to be Anderson Services in Anderson SC. I tried calling that location 8 times on Sunday with no answer and no voice mail. Called again on Monday 6 times with same results. Knight and Martin was nice enough to accept the trailer but did not check it in until I got a text from U-Haul on Tuesday saying I did not return the trailer. I called U-Haul back to report drop off details and then got a final bill.Gregory C.
Customer Reviews for Knight & Martin Inc
(U-Haul Neighborhood Dealer)
Williamston, SC 29697
Services at this Location:
- Mon–Fri8:30 am–5:30 pm
- Saturday8:30 am–12:30 pm
Special Operating Hours
- 12/2/2023: Closed
- 12/3/2023: Closed
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The whole process was very easy. I don't know what more you can do. Thank youEarl S.
I was greeted by a worker as I was finishing up my return. He was very friendly and helpful.David H.
Customer did not leave a comment.JESSICA C.
The online checkin process is ridiculously time-consuming process. I could not begin it early, and had to wait for them to verify with a phone call. My son was right there, waiting, and no one called him. It was ridiculous.Cristy S.
Customer did not leave a comment.Stephanie G.
Customer did not leave a comment.Cheryl S.
Customer did not leave a comment.Louise R.
Very helpful well please with attendant.!.Tony W.
Customer did not leave a comment.Eugene C.
Great peopleNathan S.
The Customer service was very poor. Went to pick up the truck; the lady was very rude and off putting but at this point I had no option to get another Truck elsewhere. The truck needs an alignment and, it kept pulling to the left it made it very difficult to move but again, I had no other options. Upon returning the truck, I felt like I was being rushed off them property. The site approached me while I was trying to return in Truck Share 24/7 app and make me feel completely rushed and an inconvenience to him. So much so that I had to complete my return away from the site because the guy was just ready to close for the day. He wouldn't even allow me time to roll the windows up. Will NOT be returning here.Laurie H.
The truck had a dead battery so I had to jump start it each time I drove it.Christopher F.
Customer did not leave a comment.Tisha H.
Customer did not leave a comment.Kelly J.
Customer did not leave a comment.Brad S.
Improvement not needed great serviceLamar S.
Luke was quick to make adjustments to billing errors.Mark P.
Customer did not leave a comment.Terri S.
The people here were very nice and professional. The uhaul system needs work. It is hard to use.Jefferson P.
It was a nightmare from start to finish. I do not recommend this location.BRIAN M.
Customer did not leave a comment.David M.
Great employees. Very professional and polite. He made it extremely easy no quick for us !RACHEL A.
Customer did not leave a comment.Sharon S.
I originally reserved a trailer from U-Haul in Honea Path. When I got there at the time of the registration there was no one there. I tried calling but it was 30 minutes before I reached anyone. At this time he promised to be there in another 30 minutes but I was already late and decided not to wait. I called Knight & Martin and they had someone there to help us by the time we got there. They were very friendly and helpful and got us on the road as quick as possible. If not for their excellent service the day would have been ruined for me moving the furniture I needed to move and would have had to reschedule. My experience at Knight and Martin could not have been better. They turned an awful experience in Honea Path into a successful trip. I would recommend them to anyone.Tommy H.
Customer did not leave a comment.Dasha J.
Customer did not leave a comment.Kaitlin W.
The best u-haul in the area. Went to another location prior to this one and had a horrible experience. Upon arriving at Knight and Martin I could tell I was in the right place. They were kind, helpful, explained my options clearly and and had me in and out in no time. They completely changed my day and had me back and running after wasting half my day at another location. If you need a rental in the area they cover, go to them first, you won't regret it!Bishara F.