Customer Reviews for Knox Custom Carts

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Knox Custom Carts

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Ritchie R. on

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Friendly, efficient service. Quick check-in and check-out process. 15’ truck was very clean and performed well. Great rental experience. I highly recommend Custom Carts.

Katie B. on

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The online process of reserving a uhaul seemed great.... until you get there and it still requires all the same information you already entered once to be entered again compromising another 20 minutes and time off of the rental period.

James P. on

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Customer did not leave a comment.

Suzanne S. on

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It is not the locations fault but we were unable to go online to check our Uhaul in after the store closed. I have a flip phone which doesn't work for that. I had two other people with me that had smart phones. We tried 3 times and talked to two different people from Uhaul on the phone with no success using our cells to check in when returning the Uhaul. Second person made a notation for us on my account.

Andrew G. on

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Had a reservation for 930am. Building was open but no one on site till 1000. When the gentleman finally walked In he didn’t apologize for the the delay or anything. The truck I reserved was not available. Had to accept a truck two sizes bigger than I ordered. Overall a complete fail for uhaul. I’ll go elsewhere with my business next time.

Donald M. on

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Customer did not leave a comment.