Customer Reviews for Kosse Tire Shop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Kosse Tire Shop

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george W.
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As I shared in a previous email. When I hooked up the trailer cable to my pickup, it burned up my electric trailer brake controller mounted on my dash. I did NOT have this problem with a previous Auto Transport Trailer that I rented several months ago. And I did NOT have this problem just a few days ago when I hooked up my own utility trailer. So there must be something wrong with THAT particular trailer. I never signed a contract. The man that was supposed to handle this transaction, was not at the site where the trailers were at. I had to hunt him down even though I called him the day before and reminded him that I had an appointment to pick it up at 9 am. He seemed lost...... He did not want me to pay when I picked it up. And when I returned it, he was out on some kind of service call for his other job. When I pointed out that the trailer brakes were not working he said that, "it's all good cause the lights are working".......??? He called at 4:45 and said he sent en email, but I never received anything that whole evening. It was not until I sent an email to the company that I received an invoice for the charges. I would still like to know HOW TO FILE A CLAIM for the damage to my electric brake controller! I am very dissatisfied with this situation. I would appreciate a real response.

Debra H.
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Drop off was very professional & courteous. I believe his name was Jesse. Took all of 5 minu & I was on my way!!

James S.
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Customer did not leave a comment.

Jan A.
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The pick was not clean. We received the equipment, as we had asked for.

Douglas H.
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Only one around. No other choices.

tommy B.
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Customer did not leave a comment.

jashua S.
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Very professional and helped me fix all the problems from the previous location Location is well run and clean I really appreciate them taking the time to fix everything the last guy messed up Only wish a uhaul location was closer to franklin

Stephen D.
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Kosse tire shop should not be in business. This is an horrible place. The owner and several employees were just standing around and would not instruct us where to put trailer or do anything. After 10 minutes I myself with a bad back (hurt during the move) had to unhook and lift trailer off my truck. We left as they would not even acknowledge us. I would reccomend removing this business from being a Uhaul rental location.

Jennifer L.
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Owner spoke only limited English. Almost gave our truck away the day before we were supposed to get it. Luckily we went early and got it!

Pamela B.
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The representative did not take care of us with the customer service we deserve. Nothing was explained. Over all I'm disappointed on how this location handles their customer.

GARY W.
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Get your website up to speed for your dealers. It was all screwed up.

Tarina B.
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The computer was down. Everything had to be done on the phone... When we got the return address we had already returned the truck to the Uhaul on Teichman Rd. Galveston

Eric T.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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