Customer Reviews for Kwick Stop Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Kwick Stop Auto

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Thomas C.
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Customer did not leave a comment.

JAMES B.
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MICHAEL PAUL D.
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charles E.
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Although the place is a little run down. the manager makes up for it with customer service. If i ever rent again, i will start with this place. I can overlook dirt or clutter, but not courtesy and this place has plenty of courtesy.

STEVA C.
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He ( the owner of location) was wonderful. Such a good man and very helpful.

Robert R.
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Customer did not leave a comment.

Jim D.
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Lori L.
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Great service, van worked perfect.

Lisa D.
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Dark unsafe location. No easy to find everything that morning. Passenger window was partially opened after rain so truck smelled like animal and wet

Glenn O.
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Customer did not leave a comment.

Shelly J.
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CARMEN R.
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The same service I received, very courteous.

RONALD R.
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Harold is awesome! He's got a customer from me for all of my moving and equipment needs. Thanks again Harold! Ron “not Ramirez” Reid

Robert J.
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The gentleman that handled the contract did an amazing job

Charles O.
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The tow dolly I rented wasn't properly maintained. After I got to my destination I discovered the straps and deck chains had not been secured to the dolly and had dragged the ground for 150 miles. Also one of the brake light assemblies fell out somewhere along the trip. Had to drive 3 hours with only 1 tail light. The ratchets for the straps were rusty and very difficult to use.

Debbie M.
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We have rented here a couple of times and will continue to do so. Very friendly, easy access and a good central location. Thanks guys! Debbie Sue Morgan

Anselmo D.
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The online check in needs to actually work right

jose C.
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Just glad I can drop it off after hours. After along day of driving didnt want to tow around the trailer longer then I had to

MARCUS J.
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Customer did not leave a comment.

JA'MICHAEL H.
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This location was a 30-40 minute commute from my home where I initially scheduled for my appointment truck pick up. I did not find out until the day of that my location was changed... Once we got to the place, It took about 2 hours before the guys system was able to work and allowed me to rent the truck. Therefore this truck rental took me over 3 hours pick up and get back home. Totally inconvenient.

ANDREW G.
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Porsche P.
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Linda H.
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Tell the truth about the price! People are short of money. I could not get one of my meds.

HENRIETTA H.
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Customer did not leave a comment.

logan U.
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CHARLENE B.
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Haizhou W.
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Travis G.
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Great hometown feeling with customer service

EDDIE C.
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MYLES O.
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MARK W.
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Incredible customer service. Fabulous Professional Experience.

Genevieve A.
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FELICIA P.
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Thomas L.
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I was overcharged because the person who input the "milage in" numbers typed the numbers incorrectly the first time, so he had to give me a full refund and repeat the process.

Gary H.
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He was very helpful to find right connector for our Motorhome and Uhaul cargo trailer. Thank you.

GREGORY U.
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Loved the customer service

Charles D.
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Customer did not leave a comment.

Derrick M.
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Nothing it was a great experience as is

Melinda B.
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This guy was fabulous and informative.

Hussain A.
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Nothing. Harold was great. Even purchased a car from his lot when I dropped off the rental van.

David B.
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Uhaul charged me $166.00 but the rental agreement and mileage only cost 133.00 and I've yet to receive my refund.

Tracey W.
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Customer did not leave a comment.

Sabrina W.
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I have no complaints I had a great experience

Jamila C.
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Sarah S.
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Rachel W.
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Anselmo D.
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Clinton C.
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Larry S.
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WAYNE W.
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joyce J.
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No improvement.necessary! The customer service provided was prompt, courtious and professional!

David S.
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You don't need to do nothing when your best

James B.
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Tires on trailer 6727 are almost worn out and should be replaced as soon as possible.

Mike B.
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EVERY THING WHEN AS PLANED, THANK YOU.

Guillermo V.
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Customer did not leave a comment.

Jose M.
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Pleasant in and out transaction.

John B.
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The Kwick Stop Auto in Harker Heights was great. Great service, quick and very helpful. The truck was in excellent condition.

Ron R.
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Great customer service!!! The gentleman that assisted me was perfect. He was knowledgable on both product and software, and he provided me with detailsndor a future car hauler for use with my RV. He showed me the Trailer and explained the updated lights and set it all up, check lights and provided me with the "what if" phone numbers.... Best in Class Service and Service Provider 5 Stars! Ron Rollo

Elisha T.
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Customer did not leave a comment.

Kenneth S.
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OVER WHELMING POSITIVE. THANK YOU

Robert H.
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Customer did not leave a comment.

Allisen H.
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Salvatore D.
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Super friendly and very quick with the paperwork to get us on our way

Henry H.
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Kennetha H.
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Everyone was friendly. I was informed of every thing up front. All of my questions were answered to my satisfaction. Should I need amother U - Haul, this location will be my preference.

Angeli C.
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Very knowledgeable the person who took care of my request at the Harker Heights location..good customer service!@

Bart H.
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We were happy dat we could use U-Haul even with an international driving license. Nothing to improve.

Mike W.
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Customer did not leave a comment.

Steven I.
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Vickie A.
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The state was good we turned the truck in early with left over miles and didn't get any money back

Rodney C.
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Customer did not leave a comment.

justin B.
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The gentleman who checks out the trailers is very pleasant, efficient, and helpful. I've used the location 3 times now, and he's always on point.

Jennifer B.
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Customer did not leave a comment.

Anthony M.
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Very nice and quick service!

Nathan T.
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Customer did not leave a comment.

Gary L.
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JERRY L.
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GARY H.
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Nice staff and facility.

Thomas H.
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Customer did not leave a comment.

Adam J.
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They were the most knowledgeable courteous and professional uhaul dealer I've ever dealt with.

Rory R.
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Mr. Rowe and his team were great. Will be using his team again.

steve B.
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Customer did not leave a comment.

David D.
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Jeff I.
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Jose W.
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Jose S.
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I think everything is just fine and easy.

James D.
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Nothing

JIM B.
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Customer did not leave a comment.

Michael N.
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Marti H.
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The return location was aged and smelled of cigarette smoke inside the building. The attendant was very helpful and polite.

Virginia C.
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Customer did not leave a comment.

Bradford W.
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Manager flexible on worked with me as weekend issue.

ILYA D.
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Bruce P.
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Jackie C.
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JIM B.
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Great customer service.

Adam S.
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Excellent service. The person I rented it from did a great job and was extremely helpful.

Richard B.
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NONE

JIM B.
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Folks at Kwick Stop Auto were quick, friendly and helpful. I will use them again.

Kirt H.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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