Customer Reviews for Lady Liberty Private Car Inc 2

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lady Liberty Private Car Inc 2

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Justin V.
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Customer did not leave a comment.

Anish P.
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Customer did not leave a comment.

DARRYL C.
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Customer did not leave a comment.

MICHELE T.
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The customer service was great, I will use this location in future and refer , I really like the personable setting, especially during these challenging times, it was great not to b in location with alot of people,

Fareed J.
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I was charged a random and extra fee for no reason at all. I do not appreciate being charged more than I am suppose to be charged for. I paid for all the services I used. I returned the vehicle in the same condition as I got it in, gas included. I would like my money back for the extra charges that occurred on my account asap. Thank You!

David O.
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Great service all the way

licinia K.
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They are so friendly and helpful!!

PAUL D.
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The same experience very helpful n curticy

William A.
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Customer did not leave a comment.

Kenneth L.
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Customer did not leave a comment.

James D.
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Pick up and drop off persons were friendly and efficient. Less than 20 minutes in each case. Equipment was a brand new Chevy pick-up (1,200 miles). And the total cost for 3 days was very reasonable.

NyAsia L.
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Customer did not leave a comment.

Kevin M.
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William K.
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We rented the truck from a location on Kirkwood highway but a day after the order was confirmed, we were told the truck wasn't available and there wasn't any trucks left to rent. The Kirkwood location then called back and told us they could transfer the reservation to the location on Bowers Street. We did that but that added mileage to the rental so we had to pay more. Not ideal but that was the only truck we could rent. The 24/7 truck share process was very difficult. Seems like customer service and the counter reps don't understand it. I had to call customer service 3 times when I arrived to pickup the truck. Turns out the rep on Kirkwood Highway didn't enter the information correctly which made the process more difficult than it needed to be. In addition to that, customer service didn't understand how the truck share worked. We got the issues resolved and finally drove away with the truck. When we had to return it (by 8am), we get a call as we're driving there that U-Haul needs the truck back. We returned it early and a counter rep was there but he couldn't do anything to return the truck because it was truck share - why can't he return it for us? He should have the ability to do that. We returned it but because the rep needed to move the truck and set it up, he took the keys quickly (before I had a chance to take pictures). The whole process was frustrating and unpredictable. Definitely will not do this again.

Haven C.
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Customer did not leave a comment.

Pattrice S.
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Thums up to uhall

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