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Bruno M
Customer Reviews for Lafayette Food & Liquor
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location has no supplies. I was supposed to have moving blankets in tge truck, but they were not there and the location did not have any. This is not the pickup location that I originally reserved. I had to change to this location to get the truck I needed.
Jason MPick it up from an Outpost/ liquor store. Friendly service but The rig was good but was filthy from the previous renter. I would think that a large enterprise such as U-Haul would have time to keep things clean for the next costumers. Added an extra rental day. And the receiving U-Haul team also was kind and respectful. I would use U-Haul again but I hope the next time it’ll be clean.
Manuel GVery poor service not professional at all I will write a bad review on yelp they did extra charge no gas in the truck made me driver more than 20 mile to get a truck and no place to drop the truck very rude people never recommended this u haul to anyone
mona aVery good and convenient location
Hari OThe attendant at the store had a “be back in 5 minutes” note on the door at 8:50am. He eventually showed up at 9:20am for my 9am reservation. The hours online show the store is supposed to be open at 8am
Cassie POwner of Mojo were very professional and very kind. Would rent again from his location! Very professional and super esasy to return back.
michelle BStaff was not on site at pick up time and keys were not available. Pick up was delayed by an hour due to manager not being present on site.
Nicole BIt was a small market/liquor store. The attendant of the store had to call someone via phone to accept the truck return. Wi-Fi not responsive to “drop off” via on-line app. I did not know the status of the blind drop off until next day. I would select a different drop off.
Anthony S