Customer did not leave a comment.Tom H.
Customer Reviews for Lake Huntington Service Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent service and very helpful. Highly recommend.Harold S.
These guys will take good care of you. Great service.WILLIAM G L.
Customer did not leave a comment.RICHARDA M.
Customer did not leave a comment.JEFF B.
Customer did not leave a comment.Kevin M.
Customer did not leave a comment.Karyn D.
Customer did not leave a comment.Kevin T.
This was NOT the location that online reservation noted for us, far less convenient to pick up trailer at this location.THOMAS B.
Customer did not leave a comment.Oleh K.
Very professional and accomodatingVandereof P.
No jack on the trailer makes it very difficult in hooking up and unhooking the trailer and forget unhooking it loaded... I will go buy an enclosed before I would ever rent anotherJEREMY G.
first time at Lake Huntington and it was great--super helpful. They reversed my ball hitch for better feeling--not a small job,Jason S.
great service, always ready to assist with hook-up/set up will definitely use againJANICE S.
Takes literally over an hour to do the paperwork to pick up trailer. Can't find my reservation in the computer, even though I have it on my phone. I was exhausted before I even left and still had to go tow a car!Danielle R.
Customer did not leave a comment.Marian H.
As always Brett and his staff provide excellent service.JEFF R.
Customer did not leave a comment.JIM W.
Customer did not leave a comment.Amanda S.
Wasn't sure where to drop at wasn't sure if it was actually a u haul placefred S.
A copy of an Equipment Contract was sent to my e-mail for a truck I did not rent. Fortunately the credit card number was not mine, so I was not charged. Do these rental locations or businesses pay attention to who and how they are charging. This makes me question if I should continue to do business with this company.joan J.
Customer did not leave a comment.janice S.
Customer did not leave a comment.Joan C.
Customer did not leave a comment.victor O.
Phenomenal service. Will be back to this location if ever needed again. I dealt with Brett and he made the first U-Haul experience great.CLAUD N.
This is a family owned repair business and rental agency. The people are accommodating and professional making you feel comfortable doing business with them.Joan J.
Brett and company provide excellent service. Highly recommended.JEFF R.
Customer did not leave a comment.JEFF R.
Customer did not leave a comment.JEFF R.
Customer did not leave a comment.joan J.
Customer did not leave a comment.David A.
The agent in make Huntington was personable attentive and professional. I called someone in rock hill on rt 17 New York he was awful couldn't communicate kept putting me on hold and was rude. The fellow in lake Huntington Brett was a charm! Anyone in Sullivan county should go there ! Overall the experience was amazing Ten foot truck easy to navigate. I wanted to keep driving!!MARILYN C.
They were extremely helpful and went above and beyond. A great location to rent a U-Haul!MARK R.
The guy there was very nice to fix the problem that the guy didn't first place where I picked it up from he was very friendly and understandingmonica C.
This location was by far my best experience...Abraham K.
I'm very pleased and will definitely rent from Lake Huntington Automotive again.JEFF R.
Customer did not leave a comment.Michael M.
price for one way to florida abussive. Contents were not worth $888 but it was last minute and no other choice.Have decided to purchase an enclosed trailer and share the cost with three others .You are pricing yourself out of bussiness A 8x12 was $1500 Far from $29 a day!BEN C.
Customer did not leave a comment.louis L.
It's supposed to be a 24-hour drop-off location, but there is no dropbox for the key.Debbie K.
Customer did not leave a comment.maureen M.
Customer did not leave a comment.BETH B.
Customer did not leave a comment.TONY L.
The service was perfect!Juliette H.
They didn't notify U-Haul that I had returned the trailer so I had to wait 5 minutes on hold while it was confirmed when I called to get a final price. The person on the phone wasn't able to explain to me very well how they arrived at the price I was charged.Gary H.
Customer did not leave a comment.MAUREEN S.
couldnt find the drop box.John E.
Nothing, everything was perfect, the people at the Lake Huntington Service Center were very helpful and professional!Rossar R.
The location was fine and the service personnel as well. The cost was outrageous. An error on the part of the supplier we were picking up material from caused us to travel a longer distance. U-Haul took advantage of our situation and screwed us out of a hell of a lot more money on the mileage charges and I doubt the local U-Haul people will see a dime of those extra charges. We will never rent or lease locally from either U-Haul or other vehicle rental places again. Should have rented in the city and returned it to the city.JAMES W.
All unique services like uhaul should run as smoothly and professionally Terrific service every time. Thank you!John H.
Customer did not leave a comment.Patricia F.
Brett Lockwood was a pleasure to deal with after three days on the road.DAN J.
Made my moving experience great. Thank youGLENN C.
Customer did not leave a comment.Dominick M.
Customer did not leave a comment.MARK R.
Customer did not leave a comment.JOSEPH W.
Customer did not leave a comment.JONATHAN K.
The gentlemen wqs very nice.MARTIN K.
I originally had a rental for a 14ft truck in Bethel NY, I had called 3times to try make reservation (1 month, 1week, 4 days) At 645pm evening before truck was not available, would have to drive over an hour to pick up 14ft truck in Kerhonsan - called not available ther either. We had to rent a 10 ft truck - very disappointed in reservations of Bethel. Lake Huntington location was excellent!!!!SUSAN D.
Give these guys some trucks to rent.AGAHUDA K.
An after hours key drop would be helpful. Over all though the owner was pleasant and very helpful.JOHN E.
Customer did not leave a comment.MARK W.
Location was closed. Was not my first pickup choice and uhaul dispatcher adjusted reservation to this location even though they were closed. Found owner at house nearby and they openend so the rental could commence.Trevor S.
Excellent customer serviceRICHARD B.
Brett is not only a superior Professional, he is also genuinely friendly and helpful. We will always rent our Uhaul (and other services) through his company. Many thanks!JOHN H.
Customer did not leave a comment.PATRICIA V.
Customer did not leave a comment.RICHARD A.
Customer did not leave a comment.MIKE D.
Very friendly and accommodating!LISA L.