Customer Reviews for Lakeville Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lakeville Self Storage

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Michael S. on

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Richard H. on

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Patricia G. on

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Bill M. on

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Topnotch service.

Carl P. on

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The web service used to collect my driver's license image is not functioning properly. This should be corrected for a quicker rental pick up service. I do not believe it to be user error.

Sam S. on

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Faster check in and faster check out

Julianne D. on

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No suggestions

Peter B. on

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The Lakeville location came through after the Middleboro location modified my reservation removing blankets and furniture cart just to rent the cart. Why would U-Haul allow an agent to do this? The Middleboro location should be removed from U-Haul as when I arrived they lied to me about the equipment and said that they did not understand the process. Very poor customer service in Middleboro, while the Lakeville location went above and beyond customer service.

ROBERT B. on

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William M. on

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Good van, easy turnaround, exactly what I needed. Paying for mileage instead of time took pressure off the move.

Robert E. on

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Van's windshield needed to be cleaned on the inside, otherwise fine

James K. on

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Teach the man how to use the test equipment he uses to check the electrical connections. Have him deal with one customer at a time

Tammy B. on

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Cheaper rates for only few hours

Patrick L. on

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Larry L. on

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Dana R. on

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Equipment was clean, but had faults in the tie down railing where two sections were loose and not able to be used.

Ethan G. on

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Good experience, called ahead to rent a 5'x9' trailer, it was ready when I got there. They had drop bars in stock to help get me on my way. Drop off was just as easy, no complaints.

Rebecca C. on

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Lionel L. on

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Jonathan C. on

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Kim B. on

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Natalia P. on

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Charged me over $150 when I was suppose to get first month free since I rented a one way U-Haul. Horrible

David H. on

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Mark C. on

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Uhaul can make their website and app more user friendly, sat in the parking lot for 45 minutes before we could take the truck, set us back quite a bit. It would not work, customer service was unable to help as well.

Brian G. on

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Rommel V. on

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Drew F. on

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Very rude people and very slow I was there almost an hour just to pick up a car trailer I had already resvered!!!!!! Will not rent here again

Jorge V. on

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Michael C. on

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Ashley H. on

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Good

Matthew B. on

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David M. on

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The Gentleman was extremely nice , professional and helpful

Lisa P. on

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david R. on

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Nivaldo M. on

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Bill was very helpful and the facility was very clean, organized.. overall my visit there was great..

Lawrence L. on

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ROBERT S. on

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Bill and his staff are great. Would recommend and use it again in the future. Rob

SHAWN S. on

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Great service and fast refund of security deposit. Would rent from them again.

MIKE L. on

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Nice facility and nice people

WILLIAM P. on

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Never in the three plus years that we used the storage unit did we EVER have an issue. Bill and his wife are great. We always suggested to friends that needed a unit to go to Lakeville Self Storage.

KATHY P. on

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Not only did I rent a unit ,but I rented a truck. Both were well maintained and clean. The staff was helpful and pleasant.

WILLIAM C. on

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Easy access, Secure entry, always kept clean

MIKE D. on

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Caretaker Bill was very cordial and friendly. Facility seemed to be well maintained and clean.

DESIREE B. on

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Both gentlemen than took care of me were very nice and explained everything I needed to know. The climate control storage was new, neat and clean!

SUSAN G. on

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Bill was helpful. Unit was clean. Everything went smoothly. Would recommend to others.