Customer Reviews for Lambtons Auto Service
(U-Haul Neighborhood Dealer)

192 reviews

4808 W 96th Pl   Oak Lawn, IL 60453

(708) 423-4479

Location Hours

  • Mon-Fri: 7 am - 5 pm
  • Sat: 7 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(708) 423-4479

4808 W 96th Pl
Oak Lawn, IL 60453

Services at this Location:

Location Hours

  • Mon-Fri: 7 am - 5 pm
  • Sat: 7 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everything went as well as could be expected. Will be a repeat customer.

Dennis M. 
Rating:
4.0

The guy at the desk (owner?) was very nice and ready for me when I came in. Everything went quickly but not rushed. Great experience and will use them again.

Bryan C. 
Rating:
5.0

Customer did not leave a comment.

Francine H. 
Rating:
4.0

Customer did not leave a comment.

LUIS E. 
Rating:
5.0

Customer did not leave a comment.

Eric C. 
Rating:
5.0

Customer did not leave a comment.

ROSE H. 
Rating:
5.0

Great customer service! Highly recommend this establishment!!!!

Patrick D. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER K. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER R. 
Rating:
5.0

Customer did not leave a comment.

Margaret M. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
3.0

Customer did not leave a comment.

Frances C. 
Rating:
5.0

Quick and efficient

Thomas L. 
Rating:
4.0

Paul did a great job helping me, made what was a trying event due to time constrictions work out for me. Very pleased with the service I received. Thank You again Paul, Stay Blessed Elaine

Elaine D. 
Rating:
5.0

I thought the online app is very cool and easy to use to pick up and return the truck.

Nancy F. 
Rating:
5.0

Customer did not leave a comment.

LUCY Y. 
Rating:
3.0

Customer service was good at this location, but the truck had some type of transmission issue. When I called the pickup location to report it the shop was closed.

CHARLES W. 
Rating:
5.0

Very smooth transaction, pleasant agent, vehicle was just what I needed.

Anita B. 
Rating:
5.0

Customer did not leave a comment.

mona A. 
Rating:
5.0

Very convenient, hassle free rental pick up & drop off

Robin T. 
Rating:
5.0

Nothing that was the smoothest experience I ever had renting a truck I would recommend that place to everyone thank you very much

SYLVIA T. 
Rating:
5.0

Customer did not leave a comment.

Stephen K. 
Rating:
5.0

I appreciate the smoothness of the rental experience and kindness of the employee that assisted me.

Wendy P. 
Rating:
5.0

Stellar!

Anthony G. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINA K. 
Rating:
5.0

Customer did not leave a comment.

Simon B. 
Rating:
5.0

Customer did not leave a comment.

Mary S. 
Rating:
4.0

Customer did not leave a comment.

Brian O. 
Rating:
5.0

Customer did not leave a comment.

EDMUND W. 
Rating:
5.0

Customer did not leave a comment.

Glenn F. 
Rating:
5.0

Van was ready for me at the time I had reserved it. Got me on the road right away. Great service.

Robert S. 
Rating:
5.0

Fast efficient friendly service

CHARLES S. 
Rating:
5.0

Customer did not leave a comment.

GERRY G. 
Rating:
5.0

very professional owner and friendly. The truck i rented was nice and clean.

James S. 
Rating:
5.0

Customer did not leave a comment.

Martha R. 
Rating:
5.0

Customer did not leave a comment.

KATHRYN W. 
Rating:
5.0

Paul is good guy

mik P. 
Rating:
5.0

Customer did not leave a comment.

vicki C. 
Rating:
5.0

Very friendly and easy return process!

Branden Z. 
Rating:
3.0

Give receipt update once you return the equipment

cornell G. 
Rating:
5.0

Customer did not leave a comment.

David A. 
Rating:
3.0

Customer did not leave a comment.

Jaini F. 
Rating:
5.0

The van was new, clean and good on gas. It was ready at the pick-up time. Great service!

Robert S. 
Rating:
2.0

the wiper blades were shot. The ignition key was very sticky. Hard to get the key out. The steering wheel was filthy. I had to delouse it. There was no blue tooth capability. Someone left a ciggy butt in the ashtray. The front end was very warn.

eric R. 
Rating:
4.0

Customer did not leave a comment.

Roberto I. 
Rating:
3.0

Trailer was horribly filthy will not go back to that place I need a uhual I deserve uhual all the time I'm a repeated customer this is my second time this happen tha k you

Guadalupe A. 
Rating:
4.0

no comment

WINNELL A. 
Rating:
5.0

Customer did not leave a comment.

Matt B. 
Rating:
5.0

The instructions were very unclear with the tow dolly. My car fell off twice. We had to drive slow and kept stopping to make sure the car would not fall off again.

samaya D. 
Rating:
5.0

Customer service was informative , friendly and polite. I'll definitely come here each time when I need to rent ??

STEPHANIE T. 
Rating:
5.0

Every thing was great. Thank you

Julie S. 
Rating:
5.0

Staff was immediately accommodating after overflow of returns. He assisted with removal of tow and challenging removal of straps and getting vehicle out of emergency lock which took place due to the equipment being poorly installed. Staff offered high quality customer service.

Sylvia F. 
Rating:
5.0

Customer did not leave a comment.

Frederick S. 
Rating:
5.0

Customer did not leave a comment.

JOHN T. 
Rating:
5.0

Very courteous and professional

Clifford M. 
Rating:
5.0

Customer did not leave a comment.

steven N. 
Rating:
5.0

Customer did not leave a comment.

Anthony D. 
Rating:
5.0

Just keep giving great customer service as you always do!!!! I love the service here my 3rd time using this location.

AUDREY F. 
Rating:
3.0

Customer did not leave a comment.

Dan M. 
Rating:
5.0

Customer did not leave a comment.

Melissa N. 
Rating:
5.0

Customer did not leave a comment.

RICHARD J. 
Rating:
5.0

We were very impressed with the customer service Paul provided us and we will highly recommend him!

Kenneth M. 
Rating:
5.0

Customer did not leave a comment.

Julito B. 
Rating:
5.0

Customer did not leave a comment.

EUGENE B. 
Rating:
5.0

Customer did not leave a comment.

Kevin C. 
Rating:
4.0

Customer did not leave a comment.

Patricia D. 
Rating:
5.0

The owner has the best personality ever. This is my 2nd time using him.

AUDREY F. 
Rating:
4.0

Customer did not leave a comment.

LESA J. 
Rating:
3.0

Customer did not leave a comment.

Ulises C. 
Rating:
3.0

Terrible customer service & charged me extra for gas when the tank was full. Hate uhaul

Lauryn P. 
Rating:
5.0

Absolutely painless. Service was great. Was in and out in minutes. I will definitely return.

Daniel M. 
Rating:
5.0

Straight foward and professional. Dont change a thing.

ERNIE S. 
Rating:
4.0

Customer did not leave a comment.

ROGER M. 
Rating:
3.0

Have better communication

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Linnea A. 
Rating:
5.0

This location was good, the guy working was very helpful. But UHAUL DID NOT have the truck at my requested location where I reserved it, so they sent me 30mins south to pick it up here. UHAUL gets zero stars.

Adam G. 
Rating:
5.0

Customer did not leave a comment.

Anthony S. 
Rating:
5.0

Quick and painless! Also makes a huge difference when you get a brand new truck! That thing was awesome! Thanks Uhaul! You made moving day easy.

Ricardo R. 
Rating:
5.0

Customer did not leave a comment.

Maureen G. 
Rating:
4.0

I used the van only 3 days was overcharged for the mileage and returned it with a full tank even though it wasn't full when I got it. I was overcharged about $15.

Lourdes I. 
Rating:
5.0

Customer did not leave a comment.

Mary S. 
Rating:
5.0

Customer did not leave a comment.

Violet K. 
Rating:
1.0

the location I toke the uhaul from are not good the truck back door was open the truck has very load noise, the person how to give me the truck is not nice as a service provider

Ahmed T. 
Rating:
5.0

Have the tag for the key be of a size and kind that the customer can put in his pocket. This is obviously not anything negative about Lambton's, but rather something U-Haul might want to address generally.

Kenneth H. 
Rating:
5.0

Customer did not leave a comment.

Amber S. 
Rating:
2.0

Customer did not leave a comment.

Brett P. 
Rating:
5.0

Customer did not leave a comment.

Keith M. 
Rating:
4.0

Customer did not leave a comment.

kimberly C. 
Rating:
5.0

Customer did not leave a comment.

LAURI C. 
Rating:
5.0

Customer did not leave a comment.

Glendalyn B. 
Rating:
1.0

Never promise a customer a truck at a location if you cannot keep the promise. I had to drive an additional 45 minutes for the truck and on top of that I was charged for the additional miles for the drive since I wasn't able to pickup at the original location. I was also notified less than 24 hours to pickup at another location only yo be told to pickup at another location. This was unacceptable service.

Rafael O. 
Rating:
5.0

Very friendly.

Jane W. 
Rating:
5.0

Customer did not leave a comment.

clarence M. 
Rating:
4.0

Customer did not leave a comment.

michael G. 
Rating:
5.0

Customer did not leave a comment.

tom C. 
Rating:
5.0

Customer did not leave a comment.

JOHN G. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
4.0

The truck was "not" a 17 ft truck. I was not happy that I had to take 3 trips with my van to get all my stuff to where it needed to go.

Mary M. 
Rating:
5.0

Customer did not leave a comment.

rachael P. 
Rating:
5.0

Good customer service

Ashanti M. 
No reviews have been submitted for this location.

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