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Sue H
Customer Reviews for L&S Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
2nd time this month that I have rented a 6' x 12' trailer. Everything has gone smoothly! Thanks for the personal attention!
Kevin SStacy makes sure that the entire process goes as smoothly as possible! Great place to rent from!
KEVIN SCustomer service for the return was great.
Christopher WCustomer service was great!!
MELINDA BRefer to the online estimate. I understand the mileage variable, but I definitely did not need the dolly and moving blankets. I made sure to not select them online and was in a hurry at the U-Haul (as most customers are) but they were in the box trailer and now I don’t know if I was charged for them. That’s all, other than that it was a great and smooth process.
Colton KWe originally rented a U-Haul at D & S Motorsports in Keys (Park Hill, south of Tahlequah), but on the day of the pick-up, we learned the owners had arranged for it to arrive at L & S Auto Repair and did not tell us or L & S. Worse, the D & S owners already knew they would not be in the office and did not tell us, and even if they had, they ordered the wrong size truck. We are never having anything to do with D & S again, but we highly recommend L & S.
joyce bGreat staff, real friendly and helpful.
Robert LThe store was very good!
Gary SSuper fast service
Timothy CVery friendly and knowledgeable about equipment needed for our move! Christy was awesome. She made the whole process easy.
Deborah DThe owners were very friendly and helpful.
Crystal MCheck-in was fast and efficient, and employees were friendly and professional.
joe aOwner is wonderful! She is always right on top of everything! Very friendly lady and she knows her stuff!
Ronald HAlways an fast and easy experience with this lady; and her guys come out to help make sure your hooked up and loaded without any problems.
Travis NThe check in was very confusing because we couldn't track the drop off location. But overall experience was great. Thank you for assistance.
SHANNA DFront desk lady was nice and it was a pleasure renting from this location
Ricky BGreat people
Chad HStaff was very friendly at this location. The truck was clean and there were no issues with it. I recommend this place.
STEVEN BAmazing! We love renting uhaul with yall!
Charlie WStill great people there!
Dennis BThe lady at the counter was awesome. I had an emergency and got there right before close and she was so helpful and didn’t seem to mind the extra minutes with me. She really turned my bad situation into a positive one. I was very happy. Thank you.
Dana WExcellent customer service
Callie CWebsite stated the drop off location was open 9:30 - 11:30 on Saturdays. I did everything I could to get there before 11:30. When I arrived at 11:15, they were closed, and the sign on the door said they were open 9:00 - 10:00. The lot looked rough.
Craig SThis location is nothing short of a well oiled machine.the lady that handled my rental was top notch.They hooked up my trailer and sent me on my way.A plus transaction.
Jim HPerfect customer service couldn’t ask for more
Evonie KLarry and Stacey are amazing people and would do anything to help anyone out I had an amazing experience with my long hot move thanks for everything guys !
Sara PMy drop off location had changed after time of order without notification.
Ashleigh BStacey is the best !!
ROSEANNA MGreat location, excellent customer service... Definitely recommend!
Melissa FOwners are very nice
kathy cA+++
greg mGreat service Great equipment Great agent
CLYDE HExceptional customer service at this location!!
angel HBest place to get a uhaul very friendly and helpful
Tony HIt was closed. I had to call another uhaul location nearby to drop it off. The staff at that location was great!
Robert EShe was very friendly and helpful
Brandi LThey are super amazing and have done business with them for over 20 years since the 90's
Jennifer RGreat people would highly recommend!!!
Dennis BOnce again Stacey the U-Haul goddess has done it again for me ! I would highly recommend U-Haul and L&S Auto For all your U-Haul needs!!! 😎 💯🌟🎉✌️
John OVery, very friendly people make you feel right at home talking to them! Would definitely recommend and in the future if I need a u-haul I will go back to them!!
Dennis BGreat people here
Amanda BThe woman up there that handled my rental that has been in this business for 25 years was professional helpful excellent positive attitude all around 5 stars to her thank you for making my first u haul rental painless and easy to understand and took the time to answer all my questions
Kristin LThese people were so kind and helpful. They could not have done anything better to help my experience. I was a first time renter on my own. They were helpful and made sure I knew everything I needed to make this a great experience. Would highly recommend this location.
Melanie KThey always treat me good. Very nice staff.
Randy JSeems to be doing a great job.
Sue PAt the very last minute we received text that our pickup location was changed. This was an over an hour trip that we were not prepared for. We reserved for a 20 ft truck. None were available and settled fir 15 ft. Everything was such a hassle during a stressful time if moving. Never saw anyone so hard to rate. The lady at tahlequah was very nice and did the best she could.
Roy Nthis place overall was very nice. Maybe slightly clearer signs would help but it really not that bad.
Jodie POwners were very friendly and helpful. Would not hesitate to recommend and will definitely use again.
Daniel CNo need to improve fast and friendly service.
Gary HTraci and the team in Tahlequah were amazing and took very good care of us. I would highly recommend them for their expertise and professionalism.
Ron ARented 6x12 open trailer. Great experience very friendly. Even returned during their lunch break & they still opened door & helped 👍
Michael PWe have used this location for years. They have always went great.
James CExcellent service. Owners at the location were super nice and friendly. Will definitely rent again in the future.
Zoua Y