Customer Reviews for Lantana Storage Units

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lantana Storage Units

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Snow A.
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Excellent customer service!

JAY H.
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Customer did not leave a comment.

Todd A.
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Scot M.
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Theresa R.
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Michael C.
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Customer did not leave a comment.

David P.
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The fan for the ac/heater wasn't blowing

MICHEAL C.
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Working with Nora and her staff was very refreshing. The overall experience was very pleasant from start to finish.

Zachary A.
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Customer did not leave a comment.

John S.
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Customer did not leave a comment.

Alice D.
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Very nice workef

Mike S.
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Customer did not leave a comment.

Todd A.
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Great service. Keep it up!

Todd A.
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Fantastic service!

Robert B.
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Simple and not complicated, clean and vendor looking you in the eye.

Ray D F.
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Reyes team (Jorge Jesus Juan) we're great ! I would recommend them to anyone and this is a temporary move and will be asking for them on our next move.

Gary S.
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Customer did not leave a comment.

John C.
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Rented for one day charged for two, appliance dolly missing one rubber guard other one fell off causing damage to items moved

Valincia K.
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Customer did not leave a comment.

Steven B.
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Customer did not leave a comment.

ELIZABETH L.
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Customer did not leave a comment.

Cecilio L.
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I had to get the dolly and load it and nobody was there to assist. They just pointed to it and i did the rest.

Josh V.
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Customer service at the time of pick up was great. I was informed that the designated return time was after the location would be closed, so I had until the following morning to return the truck. You initially tried to charge me for extra time. The updated invoice I just received has a $20 after hours service charge. Unacceptable.

Tom R.
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Great place to do business. Organize, efficient & good customer service! Thank you

mary R.
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Customer did not leave a comment.

Ronli T.
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It was so far out and our cell phone signals weren't great so the process kept reloading and it took us over an hour to get it completed.

Stephen B.
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Neat, clean, professional. Recommend, however that the truck's windshield be clean before customer leaves.

Leeman S.
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Customer did not leave a comment.

LEE C.
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All good

Cheyenne W.
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When charging someone an extra fee their not aware of you should call and let them know. I paid what I thought was all the fees. And now days later I'm getting another charge. Not okay.

RoseAnna D.
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Everything exceeded my expectations and I would highly recommend. Staff was very friendly at pick up and drop off. I would definitely use y'all again if needed. Thank you very much!

Jesscia S.
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Next time clean the trailer out especially when someone telling you their loading the trailer with furniture (my furniture all white, there was lots of dirt left in the trailer.) Make sure equipment actually works, I rented a trailer with no brake lights, which was very dangerous! I thought by contacting the provider, they would be more considerate/helpful about renting equipment that wasn't to its full potential but I was advised after it's off the property there's nothing they can do about it. I was also told I should have made sure everything worked properly before leaving, which the vendor helped hook everything up and reviewed the truck with me! Due to the lights being out and on a time frame I rented a rental car in order to trail behind the nonbrake light trailer, in order to reassure the safety of the driver and equipment.

Thomas W.
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Customer did not leave a comment.

Max M.
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I had a horrible time the Truck Share 24/7 to work. Eventually one of the managers from this location was able to speak with me over the phone and get me going, even though the location was not open yet. I really appreciated the assistance, particularly since the mobile check in catastrophically failed and set me back an hour and a half.

Robert E.
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Customer did not leave a comment.

THOMAS B.
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Nice place. Good service.

RICHARD W.
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Refueling charge was too high. You should be somewhat in line with current gas prices.

mike H.
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Customer did not leave a comment.

sally C.
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Customer did not leave a comment.

Troy B.
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Customer did not leave a comment.

Keith W.
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Customer did not leave a comment.

Steven C.
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Friendly service. Reliable. Fair priced. I would definitely use them again, but hope to not move for a long, long time!

Bobby P.
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The desk clerk was very professional and knowledgeable! She did a great job!

BILLIE S.
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Customer did not leave a comment.

Auden G.
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Walter C.
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Customer did not leave a comment.

Rishi B.
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Nothing at all

RICHARD M.
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Customer did not leave a comment.

Charles L.
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Customer did not leave a comment.

Zilpha L.
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Customer did not leave a comment.

Tammy W.
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JAMES W.
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New facility, friendly people. Renting was quick and easy.

Tom S.
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Quick and courteous.

Dave K.
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This is one of the nicest U-Haul locations I have been in. Super fast check-in. I have waited 30-40 minutes to get a truck before (at other U-Haul locations) and this was such a better experience.

Keith W.
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Fantastic service and location....highly recommended!!!

Calvin S.
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Everything was great and fit our needs perfectly.

Amanda B.
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Customer did not leave a comment.

Amanda B.
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Went above and beyond to accommodate our last minute rental!!

Meagan H.
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David and Nora were fantastic to work with!

luz R.
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Received over and beyond assistance when I could not get past the "pay" page, as I had prepaid on the reservation.

BC N.
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Customer did not leave a comment.

Jeffry C.
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Customer did not leave a comment.

Kevin L.
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Best service hands down!!!!

Dean C.
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Impressed with the ease of your app check out &check in.

Jean-Pol G.
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Customer did not leave a comment.

Kay E.
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Bonny H.
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Very easy drop off after hours.

Matt C.
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Customer did not leave a comment.

Melissa M.
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Great customer service, convenient, and truck was clean and well maintained.

Jamie W.
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Customer did not leave a comment.

LUCIA N.
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Nothing at all the service was perfect would gladly come back to this location again.

Austin B.
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Please be more aware of moving situations and picking up of orders. I called three separate times to ensure that I could pick the U Haul up before the 9:00 a.m. store opening using the 24/7 pickup and was told by two people that I could. I showed up at 8:30 and had to wait until the representative drove up for opening to pick the truck up.

Blake W.
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Customer did not leave a comment.

christian S.
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Make sure all dealers understand how the system works. I had make my reservation a second time despite going in person to make one because it was never put into the system.

Brian S.
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David is Awesome.

DEREK J.
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Customer did not leave a comment.

Brian D.
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Very friendly, very helpful. I will be back!

Oscar D.
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Great service

robert W.
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The equipment I wanted ( a handtruck) was not available. However the owner/manager was able to help me improvise with a furniture mover. Not ideal but better than nothing

KELLEY H.
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Great people and very helpful.

Kasey F.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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