Customer Reviews for Lapeer Self Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lapeer Self Storage LLC

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Terry L. on

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Very pleasant people and experience over all.

Harold F. on

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Heidi W. on

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TROY B. on

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Went smooth.

Don M. on

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Doug R. on

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I have absolutely nothing negative to say about the rental experience! The young lady that worked with me to accommodate my schedule was a pleasure to work with.

barbara b. on

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sarah h. on

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Craig S. on

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Mike H. on

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Waked in asked for a 15' truck, one way out of Denver, on my fly date. 2min. I had forms, receipt, maps, all set with an email info. and web site. I finished my drive, gassed up the truck, dropped it off after hours with keys in the drop box, (never got paper work from denver) the next day went in picked up my return paper work and was finished, with uhaul..........

Scarlet C. on

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GERALD H. on

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Nathaniel E. on

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The original drop off location was not open on Tuesdays so I had to find another last minute, would have been nice to know that when I was selecting at the pick up.

Charles H. on

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Very friendly staff. Clean, good running vehicles. Will rent here again

Laura R. on

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They unhook it for me , so I didn't have to go in the cold weather !!!

Jodi K. on

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Gregory k. on

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There was an issue with my assigned unit being taken by another person who took the wrong unit. This issue was corrected the next day, but it was an inconvenience as I had to store items elsewhere.

Rob E. on

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Nothing Keep doing what you are doing

Aaron S. on

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Steven B. on

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Ordered trailer with 1 dozen furniture pads 8 days in advance. I got there they only had 2. Your web site doesn't transfer destination location. I told one, she picked another. Chains long enough to reach front bumper but hooks too small for for my fab story hitch. Lighting harness to short. No crank to raise and lower tongue of trailer. Girl wanted to know all the specs of my hitch, but you ding dongs don't print ball size on your trailer and girl did not know. Trailer world well though and drop off in Escanaba ward great.

MELISSA L. on

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I reserved a 10 x 10 unit online. When I got there to move in they did not have the unit I reserved. They also could not find record of the transaction in their system.

lawerance g. on

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Rogllyn P. on

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Linda M. on

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ron l. on

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Very professional and courteous staff.

John M. on

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Teresa M. on

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Lucy V. on

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mathew v. on

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Kelly V. on

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Russ B. on

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Was told if we had truck back by 3:00 pm it would be a one day charge. Busted but to get back at 2:33 pm next day and was charged and extra 40:00 dollars and sales rep said couldn’t do any thing about it it was all by computer. Very unhappy about being told one thing then being charged another. Seem quite a scam Russ Baxter

Josh I. on

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By far the best truck rental business I have ever gone to. The gentleman at the desk was very nice and exceeded any expectations I had. The truck was so clean and detailed I was almost afraid to drive it and mess it up. All in all a fantastic experience!

pam r. on

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Everyone we worked with was very nice and helpful throughout the rental process. Pam

Ronald W. on

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Rena S. on

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Fast friendly service! I have already recommended them to my family and friends.

Julie B. on

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Stephen B. on

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this was the second time I rented a truck from Lapeer Self Storage, I have no complaints. Everything went as expected. Employee was informative, knowledgeable and friendly, Thanks

James H. on

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Everything was perfect

rose w. on

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I wish you had better milage rates or weekend rates. I would use it way more often but the milage plus gas can really add up. Very pleasant office staff. The cargo van was beautiful, back up camera and kick butt a/c. Very happy over all. Thank you

chris k. on

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Easy location.

michael s. on

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steve f. on

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Marie R. on

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Karen B. on

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Dale P. on

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Brian M. on

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Very personable and cooperative staff.

Gregory L. on

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deborah f. on

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cathy d. on

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Rick B. on

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Mitchell O. on

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We’re supposed to pick up at 9:00 but no one came to open the bldg until 9:10.

Lawrence M. on

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Steven B. on

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Jenna B. on

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Our truck stalled and had to be jumped so making sure that truck is not having mechanical issues.

amy w. on

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Lindsay P. on

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Martin P. on

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Bill W. on

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Lisa M P. on

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My overall experience with my move was terrible. I will hesitate to ever use UHaul again!

Jennie S. on

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Alex P. on

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James O. on

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The Agent was very Friendly and professional! It snowed on Wednesday so they let me pick up my rental on Thursday with no additional charge! Great Location and Service

Scott B. on

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Timothy G. on

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Rhonda M. on

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Tina M. on

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Lesley R. on

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JESSICA W. on

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daniel m. on

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Lawrence H. on

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David D. on

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Rich T. on

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