Great service
JEFF K | Overall ExperienceCustomer Reviews for Lapeer Self Storage - Sam's
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I got locked in the complex because of an ice storm and they came 2 hours later, police were all ready there. Also I was 2 days past my payment day when I moved out and they made me pay $100! Also ONE TIME in two years I was late on the payment and they put a lock on it, took 4 days after I paid them to get out off, and I called every day! I wouldn’t recommend them to anyone!
MICHELLE W | Overall ExperienceAll good!
ANNE E | Overall ExperienceSecurity Gate has been broken for weeks. Not even locked at night. No onsight control while gate is inoperative. Many repeated notifications to office staff has been met with same reply: indifference, and "we';re waiting on parts", and "your contract doesn't include security". After 2 1/2 years at this facility, took my business elsewhere. Many other storage facilities with similar price, and SECURE lockup.
DAVID M | Overall ExperienceWe had unit 311 for almost 1 year. The only issue was the doir was found to be frozen to the ground during the winter due to poor drainage.
DENNIS H | Overall ExperienceStayed with Sams storage for a 3 plus years and never had a problem. Thanks for your service!
CHARLES F | Overall ExperienceThis facility worked out wonderfully for the time I stored my household items.
HUGH I | Overall ExperienceThank you so much for all the GREAT WORK and FRIENDLY SERVICE FROM ALL that work here from start to finish.
TERRY W | Overall ExperienceThis was a great place we looked around and this fit our needs.
THOMAS I | Overall ExperienceI rented at this storage unit place close to 2 years. There was a break in once but nothing was stolen. They made the place safer after that. Easy to pay online.
ROBYN D | Overall ExperienceWhen we tried to contact them about moving into unit they were closed, not open at all that day.
Privacy R | First Impressions