Customer Reviews for Laptop Computer City

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Laptop Computer City

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MELISSA J. on

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It's a derelict building with no fence, sidewalk, too close to a busy street, key was in the unlocked truck (seemed a bit unsafe) asphalt potholes and cracks, poor access to the street, etc. It's not where we were originally told to pick up, either, so it was far out of the way. We're lucky we got to a gas station with any space to enter and clearance before the gas tank was empty. The app would not work but that's more of a corporate uhaul issue, as their app is sub-standard.

Rich B. on

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Rachel M. on

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Mark D. on

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sent me to the wrong place for drop off despite me saying I needed an after hours location. Also didn’t walk around vehicle with me, I later realized truck had damage and was worried I’d be blamed.

debbie W. on

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When I rented a truck, I was told whatever miles weren't used - my credit card would be refunded. We were OVERCHARGED by 32 miles, and at .79 cents per mile, that's $25.28 I overpaid. If I tell you address to address, and I use exactly what I said I'd use, than I shouldn't be penalized and LIED to saying you'll refund the unused miles. AFTER the return of the truck, with an entirely FULL tank of gas, I'm told you don't refund unused miles! I am VERY DISSATISFIED, and you should train your people better, because if that's what's she's telling people, that's what the renters believe is the truth. POOR CUSTOMER SERVICE. I never received a call back after my complaint, even though I was promised a call within 72 hours. It's been nearly 2 weeks, and still no call back! Reference id: 2264750.

Robert C. on

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Proper training on how to hook up a trailer. Better attitude toward customers.

Mark R. on

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no equipment to remove trailer, Lady was to little to help, but she tried, Nothing to put tongue of trailer on, just dropped to the ground...

barbara T. on

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The truck smelled of strong cigarette smoke & flowers Febreeze made a Huge difference!

Danny G. on

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The lock pin on the left side ramp was missing allowing the ramp to extend while driving. No damage done but sure scared me. Otherwise this rental was satisfactory

Tamala J. on

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Great customer service

bruce W. on

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To high the lady really didn't know what she was doing $110 we only got back $8 back will ever go back to this place again truck had no gas in it she said it was its move I ca t put on here.

Barry T. on

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It was close to our address nothing special other than that

Jeffrey F. on

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Freda H. on

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Tyana F. on

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Take cash and not charge for mikes that people don’t even use!!

Kalip Y. on

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Worker had attitude whole time trying to do business and parking lot to small for turn arounds or anything with trailer especially

virginia K. on

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great friendly service, easy to work with.

Susan R. on

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Employee attitude

Gary D. on

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Only problem I had was the App. That would not let me finish the check in. It went all the way to the end where the payment was but would not go any further. I hate the App.

Elbert M. on

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TIM W. on

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Stella B. on

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David G. on

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April T. on

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cynthia B. on

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There was no hand truck in the rental. Evangeline called around to find one for me to pick up. Aaron had it waiting for me and brought it out for me the moment i pulled up

Vanessa P. on

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stephanie L. on

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James B. on

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Jeffery D. on

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John M. on

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Jason B. on

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