Customer Reviews for Larry Wilson Auto Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Larry Wilson Auto Sales

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Terence B.
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Customer did not leave a comment.

Charles B.
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Picked up a trailer and lights did not work. Took multiple calls to replace the trailer and multiple calls to get order resolved. Still no applicable refund I was promised.

KENNETH P.
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Great experience the owner actually met us there and gave us the key.

Noel M.
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This specific location was fine, however when I got to my destination I found that the majority of my belongings were wet. This was not a possibility I was made aware of or expected. My cardboard boxes were so wet they were falling apart. I called uhaul, and was instructed to file a claim. I talked to the insurance people, who asked me if there was a hole in the ceiling of the van. There wasn't anything obvious, but I didn't have time to inspect the entire thing. I was again instructed to file a claim since I had purchased the extra insurance. I received the paperwork in the mail, upon which there was a list of things NOT covered by the insurance, and ‘water damage' was in bold. I also found a lot of trash under the seat when I was cleaning the van before returning it. Due to this water damage and loss of personal belongings, I would NOT recommend uhaul and will be using a different company next time. I paid good money for a rental trick and trusted my things would at the very least stay dry, and that was not the case.

Kim B.
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Larry Wilson is a pleasure to work with.

James M.
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Customer did not leave a comment.

Joseph G.
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No complaints - everything was ready as soon as I arrived.

renee Z.
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AMY H.
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Larry was very nice and friendly.

vesna K.
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It was just a lot which is fine with a drop off box

Elizabeth T.
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Excellent, friendly service. Thank you.

krista F.
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Customer did not leave a comment.

Eliezer M.
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Nothing to note for improvements at this time. Nice job.

Jeff L.
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U-Hauls attempt at streamlining return process has failed miserably with cumbersome photo verification process

myron G.
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Elizabeth F.
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Sherman G.
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Tressa M.
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wayne M.
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easy in and easy out ...help on site as i drove in ...immediate came to help couldn't have been quicker or better

Tiphany G.
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Tiphany G.
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Gary C.
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The gentleman who helped us was very friendly.

Greg P.
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Excellent customer service!

Bryan J.
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Mr. Wilson, was friendly and got me on the road quickly; which I appreciated. He made my rental of a 15ft U-Haul truck easy and a pleasure. Thank you!

Brent W.
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Gary S.
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john B.
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john B.
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Larry is a great guy to deal with.

Ellen D.
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paul L.
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Charles M.
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I wasnew to the onlone system but think it went ok for the first time. Owner was a no show due to illness so customer service walked me through the process since rhe keys were locked in the back of the truck. Had an issue with drop off and could not get the lock back on the back but again customer service came to my aid and helped me problem solve the situation. Which concluded with me leaving the lock inside the back of truck and her contacting the owner so he knew all the equipment was in the truck and no longer my problem. This is the 4 truck we have rented this year alone. The mileage charge is inconvenient as in Illinois you pay a flat rate, here you pay by mile and we got sent 22 miles out of our way to pick up this truck so that was inconvenient. Overall would recommend uhaul.

Ricky K.
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Jan S.
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This is second time I've used this location and I highly recommend to others!

myron G.
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MIKE F.
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Larry does a great job.

Michael G.
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Tony B.
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Mr. Wilson was super nice and provided excellent customer service. Will never rent anywhere else other than his location. Will refer others to his location.

missy M.
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Mr. Wilson is one of a kind! He's the best you'll ever find! It's like renting from your dearest friend! I've rented from him many times and each time I know it will be a great experience!

william E.
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BRAD N.
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Janet S.
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No improvement needed! Larry searched for an appliance dolly until he found one!! Highly recommend this location!

margaret M.
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Shannon S.
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Sasha S.
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kathy P.
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Heather M.
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Ali D.
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Larry Wilson was kind and efficient. I appreciated the confirmation phone call prior to my scheduled pick-up time. He confirmed everything I had specified when I made the reservation online, and explained details of the rental agreement. Drop-off went smoothly as well.

Dale F.
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Larry was friendly and very helpful. Answered all my questions. I was in and out relatively quickly.

Josh Y.
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Very professional and helpful!

Edward M.
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Robbie L.
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Chad W.
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I won't ever be using uhaul again. They screwed us over and I had to leave half my house behind.

steve H.
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Excellent facility. Great to do business with.

Richard S.
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Frank C.
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Michael R.
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Larry Wilson was the consummate professional - I will DEFINITELY use him for all of my truck rental needs.

steve H.
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Have them use Larry Wilson!! Very pleasant experience and a perfect gentleman.

Mike B.
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Karen S.
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This is the 3rd time that I've rented from this location and I have always been very satisfied.

Thomas R.
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Kevin E.
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I was 100% Happy until l I checked my receipt and seen that you charged 20$ a day for a dolly! I thought that it was a 1 time charge not a per/day charge. should I have returned the dolly after the first day? Very, Very, disappointed on this charge!!!!!!!!

Zoey W.
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Customer did not leave a comment.

lucien F.
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Larry Wilson is a kind and caring businessman. Even though his main business is used car sales, he is very attentive to the Uhaul business conducted on his lot. He was very helpful in making sure we had everything we needed for a long distance move of 900 miles. The overall experience was excellent. Thank you Larry!

tenille P.
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Excellent service, traveled 34+hrs across the country and retuned equipment safely. Thanks keep up the good work

James R.
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larry B.
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Aimee M.
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Jerimiah W.
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john B.
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Larry was great. He went above and beyond expectations.

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Beau M.
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Nothing. Larry Wilson is wonderful.

pat M.
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DOUGLAS O.
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Larry Wilson is a great U-Haul representative. Very friendly and accommodating.

troy G.
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eddy R.
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The truck was very hard running. Very loud and felt like it always needed to change gears. It was old and needed replacing. I could not even talk on the phone due to it being so loud. By the time I got out of it at the end of the day my ears hurt.

linda W.
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Great service by Larry! I will use this location again!

Mark B.
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Tom G.
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Jimmy R.
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amanda S.
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Mark S.
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Check in advance for hours of operation....not always open during what would be considered "normal operating hours".

Trina M.
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WILLIAM Y.
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mary C.
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No improvement needed! Wonderful service from this Uhaul location!!!

Phillip R.
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Mr. Wilson is a pleasure to work with. The equipment worked fine (open trailer). I will be a repeat customer.

Kevin E.
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Jeffrey S.
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Thomas V.
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Mary K.
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Larry Wilson was a pleasure to work with, so kind and accommodating. I highly recommend!

KIM H.
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LINDA S.
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Charles W.
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TOM F.
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I originally had a trailer only reserved but due to UHAUL computers being down all day I was forced to rent a truck on contract 95025293. I lost time and money waiting for the computers to come back up. Personally I think UHAUL should have rented me the truck for the price of the trailer which was $137.00. Terrible experience with UHAUL!!!

Christian W.
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Jacob W.
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karen R.
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BENJAMIN M.
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Owner went above and beyond to help me and my wife with renting this truck to get across country. I would recommend this location to everyone.

Ben M.
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The owner was very helpful for me when I had some issues and was very personable. Highly recommended!!

Ellen D.
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Customer did not leave a comment.

PHILIPPE B.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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