Customer Reviews for Latigo Holdings

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Latigo Holdings

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CRAIG R. on

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Great service!!

Carlos V. on

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Tasha was great to work with.

Elray L. on

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Customer did not leave a comment.

Robert W. on

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Mainly because your app doesn’t work. Secondly, because the express check-in was redone at the office so I didn’t save anytime. The app has me doing the submissions using my phone, when the app doesn’t work, one of the employees expected me to be the problem. My phone is not being rented by U-Hual.

EJ L. on

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Clifton B. on

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stan B. on

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Ellen Y. on

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Salesperson was VERY customer oriented and did a great job. Help the pick up process move more quickly. When people are ready to move, they appreciate things going quickly.

Carolyn C. on

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Marda W. on

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Michael R. on

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Arthur M. on

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Brent L. on

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Very convenient location for me.

daniel R. on

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Ronald H. on

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Dennis C. on

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Get UHaul national to get their collective internet act together. Horrible experience waiting for “approval” 24 hrs after making the reservation and 45 min at the truck site. Computer failures 2X, 2X failures on phone calls to toll free. Turn in was another on line disaster.

Robert L. on

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Customer did not leave a comment.

Dennis K. on

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Keep Tasha, she's a good employee, personable and efficient.

grant T. on

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George K. on

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Nothing

Howard G. on

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Carl C. on

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John M. on

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A ok

Marshall S. on

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Waited over 90 minutes after reservation time to get a truck. Only one person working on a Saturday, phone ringing off the hook. Truck had 10 or 15 bubble wrap sleeves and cardboard in rear of truck.

Rodney B. on

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My bill was wrong. I used the website to check in after hours and when I called to fix it on MOnday am thye did not answer. The on web iste check in very confusing and took forever.. Also the uhaul system was ridicoulously slow trung to complete paperwork when I picked it up

David N. on

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Andrew M. on

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Excellent customer service!!!

Giam S. on

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Easy and efficient! Good customer service.

Richard H. on

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Adele L. on

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Tony F. on

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Dennis G. on

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Very friendly staff

Dennis G. on

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Customer did not leave a comment.