Customer Reviews for Lawson's Car Shop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lawson's Car Shop

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rebecca W. on

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The online check in for pick up was longer than necessary because i had to send my photo no less than 6 times. it was excessive. The online process also was more confusing that it had to be. The truck its self was fine with the exception a a loose passenger side mirror that shook so bad I had a hard time using it.

Joseph Lee K. on

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Customer did not leave a comment.

Lorenzo R. on

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Friendly people and assist with every question.

David Z. on

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All is good

Greg H. on

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It cost me an extra $100 to drive 8 miles to pick up a dirty truck. Sign said that truck was 39.99. My local uhaul didn’t have the truck I needed but found one close by. Had I known it would be that much, I would have went elsewhere.

David Z. on

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Tiny office and hard to get around the yard to get your equipment, a lot of junk vehicles mixed in with the uhaul stuff.

Lorenzo R. on

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Good costumer skills and friendly.

ROBERT N. on

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Customer did not leave a comment.

Dwight R. on

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All great.

Jared D. on

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Lights on the truck were a little finicky at times but I think that was due to the adapter not the actual trailer.

Jeff S. on

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Customer did not leave a comment.

Danie C. on

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I wanted to pick up in Bremen Indiana, but was told that the trailer wasn’t available for 20 miles. So I had to go pick it up myself and drop off at the same location. Would be nice if U haul could have trailers at any location for the same price

Alexis M. on

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KENT M. on

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BRIAN K. on

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debroah W. on

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chris W. on

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Jeremy B. on

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Make sure that people now they can not use a temporary card when renting

jonathon E. on

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BRANDI K. on

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The UHaul customer service kept trying to give us a town that did not exist to pick up the truck. They said Wilkerson but the town is Walkerton. We cancelled the reservation and then found the location ourselves and reserved through them. The customer service at the location was fine. However, I will NEVER rent from UHaul again. It is nothing but a hassle to get a truck in your own area. If you are moving local, you have to pay the mileage to pick up the truck and take it to your location (15 miles out of our town) and then it would cost me $80 to drop it in my local area. Since we didn't want to pay the additional $80 we had to pay the mileage to return it back to the location we got it from. Not to mention, we rented for 24 hours. Well, you don't get a full 24 hours because they include the paperwork, inspection and whatever else they need to do in YOUR time. The $50 guarantee is not accurate because originally we did not agree on a location to pick up the truck (the e-mail said our town, not any town 15-30 miles away) but they told me too bad, pick it up outside of my town (which has two UHaul locations) or I just couldn't get a truck. Not very happy with the way UHaul does business. They only want money, they don't care about you as a customer.

Kenneth E. on

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JOHN L. on

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Bruce F. on

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FRANK G. on

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Excellent personal service. I will return to this location for the other non-U-Haul services provided at this establishment.

Julie N. on

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dewitt B. on

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RICK P. on

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Jeff M. on

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Super friendly

Tomas A. on

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Ralph S. on

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John S. on

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