Customer Reviews for Lethbridge Gas Plus
(U-Haul Neighborhood Dealer)

442 reviews

168 Jerry Potts Blvd W   Lethbridge, AB T1K6H1
(Only Gas station on Jerry Potts Boulevard)

(403) 327-5721

Location Hours

  • Mon-Sun: 9 am - 7 pm
Special Operating Hours
  • 7/6/2021: 9:00 am - 4:00 pm

Services at this Location:

Contact Us

(403) 327-5721

168 Jerry Potts Blvd W
Lethbridge, AB T1K6H1
(Only Gas station on Jerry Potts Boulevard)

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 7 pm
Special Operating Hours
  • 7/6/2021: 9:00 am - 4:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Excellent service and good range of vehicles to rent. I was treated like they cared about me and did everything they could meet my truck and supply needs

Mervin O. 
Rating:
5.0

Customer did not leave a comment.

Trevor B. 
Rating:
5.0

Customer did not leave a comment.

Sidney S. 
Rating:
5.0

Customer did not leave a comment.

Ryan B. 
Rating:
5.0

Customer did not leave a comment.

Terrance Z. 
Rating:
5.0

Customer did not leave a comment.

Gerald J. 
Rating:
5.0

Excellent friendly efficient customer service. They were great. Highly recommended.

Danny K. 
Rating:
5.0

Staff were very helpful.

Daniel E. 
Rating:
5.0

Customer did not leave a comment.

Christine B. 
Rating:
5.0

Customer did not leave a comment.

Valerie G. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Pleas maintain existing level of Customer service for long term

Xxx K. 
Rating:
5.0

Customer did not leave a comment.

Sally F. 
Rating:
4.0

Customer did not leave a comment.

Carol R. 
Rating:
5.0

This location is amazing. They are so helpful and even hook up and unhook the trailers for you. Such friendly helpful service. They go above and beyond at this location!

AMANDA P. 
Rating:
5.0

Staff was awesome, truck was in average condition, but acceptable.

Kevin R. 
Rating:
5.0

Customer did not leave a comment.

Aaron B. 
Rating:
4.0

Staff was professional and courteous. Best uhaul experience ever. Definitely recommend them to my friends

Roy L. 
Rating:
5.0

Customer did not leave a comment.

Michel R. 
Rating:
5.0

No improvements needed here. Easy drop off. Employee came out and directed me in to soot for trailer. He even unhooked trailer and lifted it off of ball on hitch. He went above and beyond!

Terry D. 
Rating:
5.0

Customer did not leave a comment.

Yvonne H. 
Rating:
5.0

The customer service is excellent Thank you

Sarah P. 
Rating:
4.0

The one guy seems to always be in a bad mood

Antony M. 
Rating:
1.0

Operator always sell bigger size truck if we ask for smaller size truck or van he always says "it's sold out". I was given this kind of reply from operator almost all the time. My friend also has same kind of experience too.

Ankit P. 
Rating:
5.0

We all said that Charlie was at the top of his profession. He was wonderful to work with. We are still smiling happily from our delightful experience with him. Your smile is contagious. Keep up the excellent work you do. We will definitely call on you again if we require a U-Haul.

Gerri W. 
Rating:
5.0

Customer did not leave a comment.

Jungtae K. 
Rating:
5.0

See above

Cassandra E. 
Rating:
5.0

Customer did not leave a comment.

Alan C. 
Rating:
4.0

Customer did not leave a comment.

Colin C. 
Rating:
4.0

Customer did not leave a comment.

Mark Odie M. 
Rating:
5.0

Great Help. Very nice people!!!!

Neil P. 
Rating:
5.0

Customer did not leave a comment.

Mark N. 
Rating:
5.0

Customer did not leave a comment.

Siao C. 
Rating:
5.0

Customer did not leave a comment.

Benjamin N. 
Rating:
5.0

Customer did not leave a comment.

Douglas B. 
Rating:
2.0

Don't cheat the customer's money

John C. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey G. 
Rating:
5.0

Customer did not leave a comment.

Marina W. 
Rating:
5.0

Excellent people well organized

Jesse S. 
Rating:
5.0

From the pick-up to the return process, everything was smooth, explained, and easy to handle.

Derek B. 
Rating:
4.0

First vehicle had check engine light on so I refused to use it

David Y. 
Rating:
4.0

Lift jakes on your trailers so you don't hurt your back lifting trailer onto hitch.

Dennis M. 
Rating:
5.0

I like the the owners at this location, they are hard working and friendly. It is the only location I will go.

Abraham F. 
Rating:
5.0

I wasn't happy I don't prorate. I brought the truck back late amd I had to pay for full day plus a full day of insurance. Not happy

DENISELEAH S. 
Rating:
3.0

Customer did not leave a comment.

Riley H. 
Rating:
5.0

Cant think of a thing.I could have asked for nothing better. Thumbs up

William H. 
Rating:
5.0

Customer did not leave a comment.

Braylon G. 
Rating:
4.0

This is not about the location but the rental was frustrating in that I had to settle for something different than booked (weeks earlier) and had to drive very out of my way more than twice. Not this locations fault but the credit offered was exceeded by my fuel wasted not to mention my time (2-3 hours lost) which is significant.

Lyndon T. 
Rating:
5.0

Very happy

Armand P. 
Rating:
5.0

This was an easy process. The truck was clean, it had gas and they were flexible and understanding when i needed it a day longer. Thanks again!

Jeremy R. 
Rating:
5.0

Customer did not leave a comment.

Bobbi-Jo E. 
Rating:
5.0

Excellent Quantity & Quality Service!!!. Fantastic Business!!! You are the BEST!!! (A+++ Grade Rating & 5 out of 5 Review). Thank you!!!.

Brent R. 
Rating:
4.0

Customer did not leave a comment.

SHARON C. 
Rating:
5.0

Customer did not leave a comment.

Keith W. 
Rating:
5.0

Young man that helped me was exceptional!

Darren D. 
Rating:
5.0

Very friendly and helpful. No suggestions

Dwayne S. 
Rating:
4.0

Customer did not leave a comment.

Peter G. 
Rating:
5.0

Keep up the good work!

Ronald F. 
Rating:
4.0

When I went at my appointment time to pick up the unit, there was only one person working and three of us waiting. He was also responsible for the gas bar.

William H. 
Rating:
5.0

Very nice people !

Petrica C. 
Rating:
4.0

Customer did not leave a comment.

Aileen U. 
Rating:
5.0

Customer did not leave a comment.

Tanner S. 
Rating:
5.0

Customer did not leave a comment.

Kenneth S. 
Rating:
5.0

This location was excellent. The service was absolutely great, very cordial and prompt. Instructions for pick up and return were delivered clearly and everything worked very well. As I arrived, I could witness a member of their staff assist another customer which tells me my great experience was not an exception. Great work, I look forward to doing business at this location again.

Tucaaue A. 
Rating:
5.0

Very nice people thank you

Jamie L. 
Rating:
5.0

Customer did not leave a comment.

Michael A. 
Rating:
4.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Customer did not leave a comment.

Randy G. 
Rating:
5.0

Customer did not leave a comment.

Devon M. 
Rating:
5.0

Customer did not leave a comment.

Antonina K. 
Rating:
4.0

Customer did not leave a comment.

Shilo D. 
Rating:
4.0

it was great on easter sunday and they got us out the door fast

DALE W. 
Rating:
5.0

The service was very fast and competent. It was very easy to pick up our vehicle and get on our way. Everything (contract, etc.) was explained to us very well. The store also had a lot of very useful supplies like packing bags, mattress bags, dollies, etc. If you need to move, they have everything. The price was excellent. Great value.

Barry S. 
Rating:
5.0

Customer did not leave a comment.

Teagan S. 
Rating:
5.0

Customer did not leave a comment.

Patrick L. 
Rating:
5.0

extremely polite and helpful

Dawn D. 
Rating:
5.0

Everything went very smoothly from pick up, my extension and drop off. Very efficient. Very friendly staff. Great job!

Deborah W. 
Rating:
5.0

This was easily my best uhaul experience (of MANY) during the rental period my family was evacuated from our home. Uhaul staff was fantastic while dealing with my unexpected circumstances and went above and beyond typical customer service. Above board, honest, and caring staff. Kudos Gas Plus Uhaul Lethbridge!

William W. 
Rating:
5.0

Nothing they are always great to work with . Being a commerical moving company we appreciate the professional manor in which we are treated when we need the use of a rental unit. As it's mostly repair related on our end it's not always a happy time but jacob and his team always ensure to look after us and get us thru. Appreciate it . Thanks .

Joshua M. 
Rating:
5.0

Customer did not leave a comment.

Philip W. 
Rating:
5.0

Excellent job by this location. Very happy with the rental experience. Great people. Equipment was clean and ready to go.

Paul B. 
Rating:
5.0

Great service from the staff. Went out of their way to help us with what we needed.

Nikolaus S. 
Rating:
5.0

Customer did not leave a comment.

Darcy B. 
Rating:
5.0

Nothing everything was great

Luciann C. 
Rating:
3.0

Customer did not leave a comment.

Michaela Q. 
Rating:
5.0

There is not much you can change for customer service at this location I am very impressed and would definitely recommend this to my friends in the future please let them know how I feel thank you great job

Dennis B. 
Rating:
5.0

I wish I got the gentlemen's name who helped us! He was so friendly and great customer service.

Bradley P. 
Rating:
5.0

Customer did not leave a comment.

Darryl S. 
Rating:
5.0

Customer did not leave a comment.

Jon L. 
Rating:
4.0

The mileage charge is what throws you off, surprisingly how fast that builds up. The gas indicator 13/16 is quite the bone of contention, accurate but questionable from pickup to return. Overall, felt the experience was good, but somewhat costly. Unsure if I use this service again, might want to compare your competitors first.

James C. 
Rating:
5.0

Customer did not leave a comment.

Wayne R. 
Rating:
5.0

Great experience easy pick up and drop off highly recommended

Cory D. 
Rating:
5.0

The requirement to refill the vehicle gas tank to 7/8 full was quite inconvenient and hard to understand. This isn't a reflection on the Pick Up Location however.

Wayne P. 
Rating:
5.0

Very good customer service, thank you.

Samantha R. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
4.0

I had a good experience. The pickup and drop-off was very efficient. The truck was clean. All previous nicks, and dents were clearly marked and accounted for. The paperwork was accurate and the price fair. The people serving me were professional and knew what they were doing. I would rent there again.

Braeden O. 
Rating:
5.0

Best customer service

Antonina K. 
Rating:
5.0

Customer did not leave a comment.

Rob G. 
Rating:
5.0

Customer did not leave a comment.

Cody C. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top