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Ryan M
Customer Reviews for Sami Body Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Keep up the good work
James EThe 24/7 share didn’t work the greatest was to happy about it.
Keven LNot allow customers to reserve a trailer when they are not available.
COLE DMud all over the trailer. The top was covered in mildew and dirt. Not necessarily this location’s fault but they didn’t clean it. I washed the trailer and turned it in cleaner than I received it
JAMES SIt was difficult to obtain the truck. The seats in the truck were sticky. I think the rental fee should have been reduced, as we had to drive approximately 1.5 hrs. round trip out of our way to pick up the truck because the U-Haul staff could not get the truck to Omaha.
Brian WI want my money back he overcharged me 103.10 miles I feel like I should not have to pay besides the $80.13 and $128 and some odd cents of the two contracts that I have in my email he also put in that I returned the U-Haul truck at 9 AM and when I did not return the U-Haul truck at 9 AM I return it at 11:30 AM
john syou website absolutely sucks
ethan fThe attendant was very nice. But the trailer was in very poor condition. I don’t know if that is a u haul problem or a problem at this location. The maintenance of the trailer especially the door was not good. I personally applied Wd-40 to it as it was not going up and down.
Jason NPossibly orienting new customers on their first U-Haul experience with your location would be beneficial.
William STell people where best to park their own vehicle, as it was not necessarily obvious, there was a marked lot but as it appeared to be a body shop i didn't know how best to stay out of their way and other people backing out the uhaul trucks. It didn't cause a problem, but i could see how someone could really mess the whole thing up by boxing uhauls in
keith hNo one was there at dropped off. Left voicemail when I left trailer in lot. No one called me back. They didn’t recorded the return until three days latter. Resulted in a late charge!!!
john HThe gentlemen at this location were great to work with.
JIM BAfter hours drop off. Worked well.
Harold BI was charged at the time of pickup, 24 hours later the guy called me saying he tried to charge my card 2x the amount of the original rate. 10/10 do not recommend. Never using uhaul again.
Hailee TThe check in process was easy and they were well prepared with the right equipment to help me get going as quickly as possible.
Jim CVery convenient and the staff was very friendly and helpful
David C