Customer did not leave a comment.zhi-ming S.
Customer Reviews for Lin Wood Equipment Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No person in attendance there. No key access. Manager seemed unaware of the whole process.John C.
Drop off is located where there is generally no one available. As long as you have capability of dropping off with a mobile phone all is good. Otherwise, you would be out of luck. This information should be made clear when picking up initiallyRose A.
A dangerous location to hook up a trailer in the road. An incompetent owner who didn't help much with the equipment, struggled with the UHaul registration website and complained about how little money he makes off of each rental. A total dump - more of a landfill/junkyard than a business. Wouldn't answer their phone. Need a UHaul? Drive 20 minutes south to TAV Electronics in Plymouth, NH.JAMES H.
Still very frustrating to use the 24/7 with a lack of internet in the mountains But people are very helpfulPeter B.
The location was ok But your 24/7 online renting is not good there is very poor internet access in this location I was knocked offline 10 times trying to rent the truck In the end I had to call the people to come to the location to help he out and I how in will not have to go through all the references stuff this time in renting again on WednesdayPeter B.
Very helpful, honest, and funny.Mark L.
Guy was very unprofessional, swearing at my buddy who was back up our truck. The location was atrocious, right on the side of the road with not parking. He proceeded to tell us to â€œget the **** off the road or DOT will write me $500 ****** ticketâ€. I would rather drive an hour the opposite direction to pick up from a different location than to come back here. Awful experience and if zero stars was an option, that is what this experience would be.JUSTICE W.
Customer did not leave a comment.LAUREN W.
Customer did not leave a comment.Scott M.
Customer did not leave a comment.Robert F.
Customer did not leave a comment.David P.
Customer did not leave a comment.Edward W.
Customer did not leave a comment.ronald P.
Customer did not leave a comment.Aharon S.
Shake the owner's hand for me, I couldn't because of social distancing, thank the owners for meJonathan H.
The truck was great. But the shop itself was super dirty and cluttered.Piper M.
Customer did not leave a comment.Matthew L.
Never use Uhaul again. The phone check in kept saying our error try later and customer service was no help.Elizabeth W.
Customer did not leave a comment.John B.
Customer did not leave a comment.Donna Y.
Customer did not leave a comment.Justin A.
Customer did not leave a comment.Thomas D.
Customer did not leave a comment.PAUL T.
Customer did not leave a comment.Stephen S.
Manager during hook up of trailer notices rear directional light wasn't working insisted that it was on my truck when it actually was on trailer. Said he couldn't fix it so we could try to find another location or drive it as is.William R.
Customer did not leave a comment.Norman B.
Customer did not leave a comment.Deristhe O.
Customer did not leave a comment.Warren M.
Good location for me - near my home. Place was a auto repair shop. - dirty and unkempt. Man there was not friendly, and told me that we put the trailer (pervious evening - business was closed) on the wrong side of the lot and that was clear on the contract. There was no mention of that on the contract, and the lot was small, so it really didn't matter. Just not a good experience.Mary Lou R.
Customer did not leave a comment.Norman B.
Customer did not leave a comment.Joesef B.
the location was convenient but I have to disconnect the trailer myself.Jeffrey S.
Customer did not leave a comment.Peter M.
Customer did not leave a comment.Suzanne T.
Customer did not leave a comment.Jill O.
Great experience- nice and helpful group.Jason B.
Customer did not leave a comment.Ronald S.
Customer did not leave a comment.J. Richard C.
Software update so that the system works smoother?Giana M.
Customer did not leave a comment.Jessica G.
Customer did not leave a comment.Ron S.
Customer did not leave a comment.Amy C.
Customer did not leave a comment.J Richard C.
Its great to have a reliable local source for rentals.Edward P.
Customer did not leave a comment.Keith M.
Was never told about the rate being the rate if dropped off in another location. I paid for 7 days and used only 31/2. I feel I had no choice in the matter I'd like to get a refund of 3 1/2 days. NO where did I see or was I told that the price was the price I would have rented for only 4 days had I had a choice.Ernest A.
The rear reverse camera in the rear view mirror on the 10ft van was so helpful! By far the nicest U-Haul I've ever used. Thanks!Amy E S.
Customer did not leave a comment.Timothy B.
Customer did not leave a comment.Charlene B.
Closed when I dropped off truck in parking lot. Convenient location.Winfried B.
Customer did not leave a comment.DOUGLAS JOSHUA D.
Customer did not leave a comment.Jessica C.
I experienced outstanding service when renting the U-Haul tow dolly at this location. I'd highly recommend this dealer in the future!!Paul G.
Have more trucks available. One for an entire region just doesn't cut it. This was the only one available in about a 20 mile radius for me.Jared V.
Customer did not leave a comment.Richard B.
Customer did not leave a comment.richard B.
Customer did not leave a comment.Christopher C.
Customer did not leave a comment.Douglas C.
Did not appear that the truck was inspected prior to us picking it up. Truck was very clean inside but the windshield wiper on the drivers side was broken. There should be a checklist followed and there maybe that includes the wiperKen W.
Customer did not leave a comment.Dan T.
Everything was excellent and the staff was very friendly and professional. They explained the policy and all requirements and procedures to me and let me know exactly what the estimated cost would be before I took possession of the vehicle. Although I had never driven a vehicle of this size before (15 ft), it took only a few minutes for me to get used to driving it. There were absolutely no surprises. The whole experience was positive and I would highly recommend this location to anyone who needs to move anything in the Lincoln, New Hampshire area. I could not have asked for a better experience.john F.
Customer did not leave a comment.Jacob K.
Fine for a drop off. Wouldn't want to pick up here.michael S.
Customer did not leave a comment.robert F.
Customer did not leave a comment.greg P.
Customer did not leave a comment.EDWARD K.
Everything went smooth, Ryan had the truck all set and ready for us. Highly recommend Lin-Wood equipment rentals!Lisa N.
Customer did not leave a comment.MARTY A.
Find better helpJAmes C.
Covenant location. Wish we could of picked up there too. Ended up costing us more because of location we needed to pick up and the change to our original order for the cost of the truck. Not really sure how that works....James W.
We had reserved a 20 foot truck and when we showed up there was only a 10 foot. They really didn't give a reason why there an error in the reservation. They blamed it on a computer cliche.Josee A.
Wonderful folks,,, they provide a great service to this community,,,,JOHN B.
Customer did not leave a comment.yves C.
Customer did not leave a comment.Judith P.
Customer did not leave a comment.denis M.
very helpful and knowledgeable guy to help with anything we needed.ALex S.