Customer Reviews for Lincoln Thrifty

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lincoln Thrifty

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Ken K. on

Rating:

My reservation was for Saturday, April 6. My information said the office would be open from 10 to 3. I picked up the trailer at 10:30 and dropped it off at 2:30, but no one was there either time. I just received my confirmation email today, three days after I rented it. But the trailer worked just fine.

Jacob S. on

Rating:

The personable interactions with the customer

Kalie B. on

Rating:

Customer did not leave a comment.

Justin C. on

Rating:

Customer did not leave a comment.

Jerry E. on

Rating:

Drop off location was a little tight but I am pretty good with trailer backup. No sign off from person I dropped off with on trailer or packing blankets.

Isaac F. on

Rating:

Process was smooth and simple. Main office was closed so I acquired the truck using the mobile pickup, which was fast and easy. Getting the truck out of the lot was the only potential challenge, as I had to go through the alley to get back on a main road, but that wasn't a real problem.

Eric D. on

Rating:

Customer did not leave a comment.

Gage B. on

Rating:

We had booked a closer drop off location online and it was changed to this which was further away. Only good thing is it was 24hr drop off. Otherwise hard to get to, very little parking available, & looked run down.

ERNESTO M. on

Rating:

Customer did not leave a comment.

Evelyn A. on

Rating:

Customer did not leave a comment.

janis s. on

Rating:

Very friendly staff, and a neat shop. Lots of cool Treasures to look at period found myself a nice set of new pliers super cheap! I will definitely be back.

Kelly A. on

Rating:

It was a clean location but almost looked abandoned. We dropped off after hours and had no problems here

Tyler S. on

Rating:

Customer did not leave a comment.

John M. on

Rating:

U-Haul change my drop off location after I rented the trailer which was farther way from my home. The place is not open till 9 AM, The parking lot is small and hard to get into. The phone number listed on your system is not their number! 1-800 U-Haul Customer Service said they couldn't check it in for me that I had to go on line and set up an account. So when I tried to do that your system was down and I couldn't set up a new account! Very frustrating day working with U-Haul! You behave like customers are really not that important and that you are the only game in town! Shame on you!