Customer Reviews for Lions Den Storage Co

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lions Den Storage Co

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Hans S. on

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Sanya F. on

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Derrick was super helpful!! The other man who helped us was also helpful! They were very pleasant, and thourough! We went to the Sunoco in Algonac, and the women there were nasty and rude.

RYANE S. on

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Katie S. on

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Nothing to improve. They were friendly, explained everything very well.

Debbie N. on

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Michael K. on

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Did not get the truck I wanted but they gave me one Two feet longer said it is the same price. Tell them to stop using Armor-All to clean the step to get into the truck. My foot slip and almost fell out of the truck. Had to take and clean the step off with glass cleaner.

Elanie M. on

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2nd time using this location. Another excellant experience with lions den. This location always works to make your experience as pleasurable and stress free as possible. Excellant customer service. Whenever I need to rent a uhaul this is always the one I choose.

Doug e. on

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More dependable reps at corporate when calling in. The gal totally messed up my reservation but the people at Lion's Den were able to fix it.

Michael S. on

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RON E. on

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Kurt K. on

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Check in was great. Fantastic customer service. Usually get the most uncomfortable truck in the world. This had cruise control(a first), power adjustable mirrors, comfortable seats with lumber( usually like sitting on concrete) Thank you Lions Den Uhaul

Jordan D. on

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Place was fine, won't ever recommend Uhaul to anyone again due to bad customer service by corporate on phone

Cami S. on

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Timothy G. on

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This was the BEST U-Haul place that I have ever used. The people were courteous and helpful! We need more people like them!

Fern B. on

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Very friendly atmosphere. They were anxious to help us with what we needed even though I only called 1 hour before I needed the truck. I have used this UHaul before and the service was great then to...so I would definitely recommend their services. Thank you Chesterfield UHaul!

Joseph D. on

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Rich H. on

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Brian F. on

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Gene T. on

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Stuart M. on

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I believe it was Sue inside that was very friendly and helpful. She thought I was waiting to long because of the couple in front of me but she did a great job and was working hard. Mark helped outside load the trailer and he was very helpful and explained everything. Thank You Very much again.

James R. on

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Christopher D. on

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Great service

Marc M. on

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DANIEL N. on

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April M. on

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WILLIAM R. on

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Need to take reservations 1st I called 2 days in advance and had to wait 35 minutes for people that just walked in at 9am

Shasta J. on

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April H. on

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forrest k. on

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Amazing customer service and very friendly staff. I will definitely rent from this location again if I ever need a u haul.

Dorwood B. on

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Michelle B. on

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Richard B. on

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James K. on

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Customer service was excellent

Daniel G. on

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Great Staff.

Shawn F. on

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Again very friendly and helpful service

Adriana C. on

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Though we specifically asked for and were assured the truck was 4 wheel drive, only found out it was not when picked it up. As the job sites were new construction this caused some issues.

David G. on

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Customer service at this location was great. Very helpful and made sure we were satisfied with our rental. The pick up/drop off area was large with ample space to turn the trailers around in. We'll be sure to use this location next time we need a rental.

Daniel L. on

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PATRICIA H. on

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Don't charge the mileage. .

Richard B. on

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Dan D. on

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DOUG K. on

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Always great service. When I need to rent Lions Den is my first choice.

Jody G. on

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Derrick is a very nice young man .

Adam S. on

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Nancy P. on

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Paul B. on

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Tyler F. on

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Robert H. on

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Blair G. on

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JANE C. on

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GINA C. on

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Karen W. on

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Always a pleasure to do business with the staff of Lion's Den UHaul. They are friendly and helpful.

gary d. on

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IRENEUSZ H. on

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Darcie P. on

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Jim C. on

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Madonna L. on

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Kathleen C. on

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The individuals at the Lion’s Den are so helpful and cordial. The truck we had was immaculate, the box , the interior. I’ve never rented a truck like this before, but with this experience if the need should ever arise again I know who I’ll be contacting.

JANE C. on

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Vahe B. on

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Professional team, excellent customer services.

Dan D. on

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BRIAN S. on

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Lisamarie T. on

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Awesome customer service!! Clean and well maintained trucks!! Great location!! I will definitely refer friends and family to not only Uhaul, but this location in particular!!

Michael L. on

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Nothing. Everything was perfect. Great job, thank you.

ARSHAD H. on

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Roger S. on

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Judy E. on

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Excellent, courteous and professional service. I prefer this location & the service over several others I have tried in the area. The location itself is convenient, however, it's difficult to locate due to the commercial & retail congestion in the area. Perhaps a bigger sign on 23 Mile to help locate the correct driveway to turn into? I would definitely refer Lion's Den for rentals & moving supplies as well.

Matthew T. on

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Tanya B. on

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Tina C. on

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Charlton L. on

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Michael I. on

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Everything went smoothly and they even corrected a mistake I had made.

Patrick T. on

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More parking for customers to leave their cars while renting trucks/vans.

Armando V. on

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Quick and fast very helpful thank you

Michelle P. on

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We gad a great experience renting a conversion van for our sons move and will use Uhaul again! Thank you!

Jaclyn B. on

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Very well maintained, great customer service, friendly, helpful and the truck had just been cleaned. Great experience overall with drop off and pick up.

Kylie B. on

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Everything was great. This was my first time using u-haul and I am very impressed.

Stephanie B. on

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Chuck C. on

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Mark W. on

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Crystal H. on

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Reserved a 26 foot online a week prior to picking up rental. Confirmed the day before and was told they had a 26 foot. Got there in the morning, picked what extras I wanted and paid. I assumed I was getting a 26 foot when in reality they only had a 20 foot. Needless to say cost me more money and time than was necessary. I didn't find out we could only get a 20 foot until after I signed contract and paid. Very disappointed.

Joseph R. on

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Dereck was friendly and very helpful hooking up the trailer. My check-in time was quick yet thorough.

THOMAS J. on

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Toni P. on

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The tail gate of my truck was stuck that would be my only complaint..customer service was extraordinary

collen d. on

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Joel B. on

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Carol T. on

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ellen q. on

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If anyone was to use UHAUL ....yes this employee (jane) was awesome, understanding & wonderful.

Glen D. on

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Jessica K. on

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RONNIE A. on

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I was charged for Gas when I put gas in the vehicle. I only drove 10 miles in the vehicle. It was $7.65 a gallon. I don’t appreciate it at all !

Jim C. on

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brian f. on

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Scott C. on

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There are approximately 4 other U-Haul dealers that are closer to me. I go out of my way to com to this location for their top shelf customer service.

Terra H. on

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I can't think of a thing! The owners were very friendly, knowledgeable and encouraging... Yes, encouraging. Moving can be a bit scary and they really made us feel comfortable and confident. Thank you so much!

Tammy G. on

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Jim M. on

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Be clearer on which truck a person is renting. We were lead to believe it was a truck not a small van.

David D. on

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Great Personal/Customer Service!

John M. on

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Anthony T. on

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