Customer Reviews for Live Oak Liquors

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Live Oak Liquors

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Kathy M. on

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There was a problem with the back sliding door but that fluke had nothing to do with the overall positive experience and immediate response to help with the stuck door.

Michael S. on

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Location is great. However you must go to the business to retrieve keys. No lock box. Also, I needed to pick up the vehicle around 9-9:30am. The location is a liquor store which does not open until 10am. I had to wait 45 minutes while friends sat around waiting for me.

James M. on

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My Uhaul broke down 3 times, the oil was low, brake fluid was low, hoses were not properly maintained. Power steering would work sometimes.

Keegan M. on

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Customer did not leave a comment.

Kelli C. on

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AMAZING Customer Service at LOL ... Will certainly return anytime we need a UHaul

Roy C. on

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Thanks for all the help and easy process!

David H. on

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Customer did not leave a comment.

TERRIE D. on

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I would have rated this store higher but there was a discrepancy when I turned in the U-Haul there was a different guy there from the one who checked me out and he overcharged me on the mileage I had went around the corner which was less than 1 mile and he charged me for 18 miles And I felt like that was a scam because the mileage was never documented correctly from the first guy.

javier n. on

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Customer did not leave a comment.

Kenneth O. on

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I love the guys at Live Oak Liquor's! Everyone I talked to and worked with on this rental was friendly and amazing service as always

Tom S. on

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There were questions about the return and charges. Thank goodness we had our original paper work or we would have incurred additional charges.

Lara R. on

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This location had the best staff we have ever worked with. Our move was hard and full of disappointments. These guys literally restored our faith in humanity.

evans d. on

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Jordan R. on

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Be better prepared. I purchased equipment for my move and none was provided. Plus gas tank in truck was on E upon pickup!! I had to fill tank myself. A $30 credit was promised to me and never received. Then upon drop off location when agent ran the return through system I was held up for an hour because of an “accident” that was reported with the truck I returned at 10am specifically. I was still asleep and truck was safe in gated apartment parking lot at that time. Worst experience I’ve ever had with a moving company. My entire cost should’ve been comped due to the lack of customer service. Will not be using this company again.

PARAS A. on

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Sandra g. on

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Perfect

chianna k. on

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Preston W. on

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Debra M. on

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evans d. on

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enrique a. on

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enrique a. on

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Already excellent service

vincent h. on

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Perfect experience. Nothing to improve

Meagan A. on

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Didn’t have gas when i took it off the lot

tania a. on

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Tanya W. on

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we were scheduled for pickup at 10 am and we did not get it until after 3 pm because he could not get the website for uhaul to work in order for our pickup

HERIBERTO M. on

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It was a late reservation and when I went to the location to pickup my keys, there were none in the lock box. The vehicle had to be re-keyed to accommodate and my pickup time was delayed by an hour.

GIPSYE W. on

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My only issue is that you could tell this truck was old and it makes a popping crackle sound. Like an old water heater, after driving for about 5 mins. The location and service I received was excellent. I already do business with LOL on Tupperwein. That's why I didn't hesitate and will use them again. My concern is with the equipment itself. Needs some radiator work, water, something.

GENE D. on

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I made a reservation for the uhaul store not a liquor store. In was told they didn’t have the truck I needed so they put it to a different location. I was never asked which location I wanted to pick up from. Dropping off the truck the guy never spoke just asked for the key and walked off to the truck. Finished the truck and just went inside so we just followed. This was the worst experience ever and I will never use uhaul again and will tell everyone I know to pay movers before they use uhaul!

KURT S. on

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Customer did not leave a comment.

MAURICE S. on

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Superb service, as always

Hector G. on

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faren r. on

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Virginia M. on

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Stephanie S. on

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Garry B. on

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JAMES H. on

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HOLLY W. on

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Out of all my U-Haul experiences, this location was by far the best. The service was excellent and very comfortable to work with. I will definitely be recommending this location.

DONALD H. on

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Professional and courteous U-haul representative made the rental experience simple and easy and I plan to use this location the next time I need a U-haul

MCNEALY M. on

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Always use the company. great job

orlando h. on

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Jermaine R. on

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Great friendly service

hans k. on

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luis d. on

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I did not rent any equipment. I received the email and was told a typo in the customers phone number resulted in mine being used BUT that the rental was paid cash so I would not be charged. I have to monitor my cewdit cards now ro make sure that this is not an ID fraud issue.