Customer Reviews for LLC Towing & Recovery Ltd
(U-Haul Neighborhood Dealer)

30 reviews

12555 N Calhan Hwy   Calhan, CO 80808

(719) 347-9400

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(719) 347-9400

12555 N Calhan Hwy
Calhan, CO 80808

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Cheyenne H. 
Rating:
5.0

Customer did not leave a comment.

claude G. 
Rating:
1.0

So. I was charged twice. I called. Was told I would receive a refund on my credit card. I still haven't received it.

Jennifer B. 
Rating:
3.0

Customer did not leave a comment.

Scarlett M. 
Rating:
5.0

KEEP THE RESERVATION THAT WE MADE IN THE PAST. NOT TRANSFER RESERVATIONS TO AN EMPTY PARKING LOT LOCATION WITH ONE TRUCK WHEN THE CLOSEST UHAUL NEXT TO ME HAD OVER 10. CUSTOMER SERVICE ON THE PHONE WAS NOT GOOD, NOR DID UHAUL DO ANYTHING TO MAKE UP FOR THEIR PROBLEMS. TOTAL AMOUNT WAS INACCURATE AND WE WERE CHARGED $30 MORE ON THE DAY OF RENTAL. MOVING HELP.COM WAS HORRIBLE AND WE COULD NOT CANCEL/ REFUND OUR SERVICES AFTER WE TRIED. MOVING HELP WAS UNREACHABLE, AND NEVER CONTACTED US BACK, ANSWERED THE CALLS, OR MESSAGED US BACK ON THE INSTANT CHAT, EVEN 30 MIN LATER. UHAUL SHOULD PARTNER WITH A DIFFERENT MOVING SERVICE CO AS THIS IS A REFLECTION ON YOUR CO. WOULD NEVER USE UHAUL EVER AGAIN AFTER THIS EXPERIENCE. THIS IS THE WORSE EXPERIENCE WE EVER HAD AFTER HAVING BEEN A LOYAL CUSTOMER, AS WELL AS BEING THE MOST EXPENSIVE FOR ABSOLUTELY NO REASON AFTER YOU TRANSFER OUR RESERVATION ELSE WHERE.

JON D. 
Rating:
3.0

East and quick. Truck was super nice. Only down side is that it was in the middle of nowhere

Claire C. 
Rating:
5.0

good service.we go there again

LUIS H. 
Rating:
5.0

These guys are GREAT. No improvements needed.

Daniel S. 
Rating:
3.0

Customer did not leave a comment.

John R. 
Rating:
5.0

I was supposed to drop off in limon but had to go to Callahan co causing me to drive 80 miles round trip I would like to be reimbursed

JUSTIN S. 
Rating:
5.0

We really appreciated this mom and pop Uhaul shop which is located right on their residential property. They went above and beyond to accommodate us at the drop of a dime, got us our 6 x 12 enclosed trailer, while taking care of all the domestic responsibilities of a home life with children.

Bishop J. 
Rating:
5.0

Customer did not leave a comment.

nancy T. 
Rating:
3.0

Customer did not leave a comment.

JAMES L. 
Rating:
4.0

The people were very nice and well mannered. The u-haul wasn't clean.

CHRISTOPHER J. 
Rating:
5.0

Customer did not leave a comment.

Jeremie M. 
Rating:
5.0

Customer did not leave a comment.

ANGELA V. 
Rating:
5.0

Everything was excellent. The only suggestion I could make is a larger, more visible street sign. We almost missed it!

Paul G. 
Rating:
5.0

Customer did not leave a comment.

Joseph H. 
Rating:
3.0

Customer did not leave a comment.

Alan S. 
Rating:
4.0

Customer did not leave a comment.

Les D. 
Rating:
3.0

The location was a family operated business and they were very professional and very helpful. On problem I had was finding the place as it was out in the middle on nowhere as far as I could tell.

William S. 
Rating:
5.0

The owner of this facility provided very helpful service and worked hard to correct an incorrect billing.

James K. 
Rating:
5.0

Customer did not leave a comment.

Karla V. 
Rating:
1.0

I will never pickup another Uhaul there, the rear tire were both low on air monitors going and was told they were ok, I had air up the the tire every morning had to drive 40 miles to get the unit when I reserved it in Colorado Springs! The truck was very dirty, half tank of gas when picked up, they should not be a Uhaul pick up location, if Uhaul changes my pickup location to them again I will cancel my reservation! Terrible experience!!!!!

James S. 
Rating:
5.0

Customer did not leave a comment.

Deborah H. 
Rating:
5.0

The dropoff location was less than 100 yards from my final destination, what could I possibly find wrong? ?? Pat was there to remove the trailer and check everything off. Great experience to end such a long trip! ??

Lisa Rae S. 
Rating:
4.0

Get the information correct on the contract

Roley N. 
Rating:
5.0

Customer did not leave a comment.

Jill R. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Customer did not leave a comment.

Tresa J. 
No reviews have been submitted for this location.

Additional Services at this Location

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